This shop offers handmade ice cream made with local ingredients. The service is fast and friendly,…read moreand the price is on par with other ice cream shops. I like that you can get two flavours in a single scoop! I ordered the blueberry lemon lavender ice cream and the strawberry rhubarb sorbet. Both were amazing! The blueberry lemon ice cream had a nice hint of lavender, and the rhubarb gave the sorbet a lovely texture and flavour. I can't wait to try more flavours! Highly recommended!

Ice cream was good, but the staff seemed unprepared for larger groups (we were a party of 9). The…read morestaff insisted on noting the size and whether each person wanted cup/cone and told us the flavors didn't matter. In the end, no one noted the flavors and we were confused. I've been to my fair share of ice cream shops and this was a first... how unorganized. Would not visit here again for this reason.

Such a high quality matcha flavour. Really deep and had a perfect amount of sweetness. I crave this…read moreevery time in the summer when I'm in Waterloo. It's a bit on the pricey end but worth it but they make it in house. It's smooth and creamy and they didn't skimp out on the matcha. Cute interior with seating for casual or studying. Service was nice and it was this lovely couple who served us our ice cream.

My favourite go to place for matcha near campus! The couple running the place is very friendly…read more Love the variety of matcha drinks and desserts. The other food is also incredibly delicious that it's worth the price. A great spot to do some schoolwork while enjoying a matcha. The music that plays is always nice, there is free wifi, a washroom, and parking nearby. Only downside is that there are limited outlets if you plan to do to work here for long hours.

We tried the cinnamon sugar churro, vanilla ice cream, and Biscoff churro all were delicious with…read morethe perfect balance of sweetness. Great presentation, helpful staff and quick service. A must-visit for dessert lovers!

Amazing welcoming atmosphere.. appeared to be family run.. quiet friendly and prompt service even…read morewhen we had gone as a group from work.. we were close to more than a dozen.. Variety of ice creams, different flavours and quite creative.. they had dairy free and everyone had a great time.. Price wasn't too bad... would absolutely go there again.. Adequate space for parking and few spots for families with kids to sit and enjoy

I had the best experience at Sweet Lou's! I needed a large amount of cookies for an event on short…read morenotice, walked in and asked for 7 dozen and they immediately put together a great assortment for me. They even carried it all the way to my car & loaded it in a way that'd ensure no cookie boxes would fly around while driving. Sweet Lou's truly cares about their cookies and their customers. Thank you so much Sweet Lou's - I ended up trying a cookie before the event (I was too curious), and it was delicious! 5 stars!

Ice cream is the perfect remedy on a hot day. Offers up very unique flavours and as mentioned…read morelocally sourced products ( & dark chocolate, lemon cream). Person there was very nice and offered up samples of their flavours. Saw options for vegan ice cream and goat milk ice cream which caters towards people that are lactose intolerant. I ordered the St Jacobs Apple Pie ice cream on a waffle cone and it was creamy, slight tartness from the apples and lil bit of that pie crust crumble for $3.75. great price, cute lil food truck place and a perfect place grab a scoop on a warm sunny day!

I'm surprised this place is rated so high on Google. I tried the pistachio and my friend has the…read morescotch+almond. Both flavours were overly sweet and extremely artificial. The server was extremely helpful though, and looked up for me that an extract was used for flavoring instead of real, crushed pistachios. Definitely not worth it.

Awesome local ice cream shop. Tons of options: ice cream scoops, sundaes, parfaits, flurries,…read morefunnel cakes, all yummy! Just to note: this is walk up and order at a window type service, and the line up is often long. Don't come on a rainy day without an umbrella, but come anyways because this place is a hidden gem!

Our go to ice cream shop in Kitchener. Highly recommend the Cookie Monster, but upgrading to hand…read morescooped selections. This gives you dozens of flavor options.

The bingsu was a really tasty and refreshing sweet treat. They had a variety of flavours to choose…read morefrom but I shared the tiramisu, grape and strawberry with friends. It's nice that they have different sizes to choose from. The portions are pretty good - we got the small sizes and it was a good amount for three people. The tiramisu was definitely a favourite and the strawberry was great too. The grape wasn't my personal favourite but it was still good. They all come with a shaved ice, condensed milk and a good amount of toppings like ice cream, fruit or even a piece of tiramisu on top. The service was good, however it took about 30 mins to make but it's nice that they give a buzzer to notify you when it's ready. Unfortunately the croffle maker was down so we couldn't try any of those. The inside is clean and cute, not much too the decor and it's a little bit of a small space but there are some tables to sit at and a nice window area. Would definitely recommend trying this place out for dessert!

Finally had a chance to try this spot after opening this year. Pretty good bingsu but prices are a…read morebit more expensive. They have a larger variety of desserts and drink options to choose from. Atmosphere/ interior was nice and it was pretty clean.

Amazing. A little pricey but so good. It's the perfect place for a date night with the wife or a…read moretreat for the kids. I personally love the peanut butter yogurt