Spades was very helpful and let me try out some products before I made my purchase. The store is…read moreclean and has many different options to choose from. Highly recommend.

The gentleman who helped us out was extremely helpful and exchanged some items for us after my…read moregirlfriend thought her liquid was too strong. Overall we had great help and we will definitely be coming back. Excellent customer service!

To begin with, the energy in the shop is amazing. So clean and bright in the shop unlike most smoke…read moreshops. My man with the beard knows what he's talking about when he recommended me a few things in the shop to fit my needs. I'll definitely be back. A lot of options and the prices are great. Check them out!

Such a hidden gem. We came across this store last weekend when my wife and I came to the mall…read morelooking to buy Christmas gifts. Amazingly, I was the one that ended up buying myself a few early x-más gifts. They sell some very cool toys for people of all ages, and their smoke shop items look really well made and tasteful. The service is excellent and I was surprised at how reasonable their prices were. We'll definitely be coming back. Thanks, Nick & Andres!

Outstanding service and phenomenal selection…read more The store is clean and organized and the prices are very competitive.

I've been ordering for 3 years from them. Always fast reliable service. Great rewards program too…read more I just had an issue for the first time in 3 years, and they made it right, and were highly professional. Will be a lifetime customer! The also have a ton of stock, and botique cigars that are hard to find elsewhere. Can't say enough good things about them! My friend 3 years ago told me about them after having too many shipments from Famous Cigars that came damaged. Never had that issue with Neptune, and they use a humidity pack for singles.

Had an unexpectedly great time at this NA bar! Was cool to see all the things going on in this…read moreplace too! They had a whole gaming section, pool table included, the front of the space was a smoke shop & then there was the NA bar in the back. Crazy to think that this place has been open for 10 years! They offered a bunch of different teas, coffee, kava, kratom, kana & bar snacks. The bar staff is really knowledgeable and can guide you correctly on your journey if you're a first timer. They even have karaoke & trivia nights. On days that I don't feel like drinking, you'll definitely catch me at this spot!

I have no problem with the Juice bar, however the front store which is ran by a guy named Zach does…read morenot provide the same experience. Zach claims his THC-A is the same as THC. Then he rudely tells me that I don't understand. He is very touchy about this subject (probably because he is wrong and deceiving people). Zach says he doesn't smoke weed so how would he understand. His final statement to me was "THE WEED SOLD IN HIS STORE IS REQULAR THC, THEY JUST LABLE IT THC-A."????? Oh, and his communication skills are terrible, Mr. know it all.

Great selection and prices for cigars, best place to stop prior to heading to the keys. Calm…read moreatmosphere. Shop owner Humberto and Matt are very knowledgeable and helpful. New bar are serving cold beer and wine. Monica handles the bar on most days. Nice place to unwind for a smoke or to pick up a few on the way to the keys. Highly recommend. New Lounge looks fantastic.

Traveling to Key West and checked out this nice cigar shop and lounge next to the Holiday Inn on…read moreDixie. Matthew immediately greeted me and was helpful without pushing any product. Nice shop. Good selection. Said the new lounge adjacent to the shop is having its grand opening tomorrow. Overall, a worthy shop and helpful service.

Best smoke shop in all of Westchester! Richard is da man and knows his shit better than any of…read morethese fake shops around the area. Quality merchandise and a good price. They always have the dope sodas for your sugar needs and just about any type of papers or blunt wraps plus the latest in smoking accesories for the cannabis connoisseur. Give this place a try and you'll thank me later. Happy Smoking!

Excellent service and such a wide variety of glass productsDefinitely my GO-TO smoke shop in Miami!read more

Paid extra for shipping…read more Had a text that my order was being shipped on 8/8/25 but the label wasn't created until 8/11/25. Also I paid the extra money for the 3 days shipping. I contacted UPS they told me the SHIPPER selected 5-7 day shipping. so my extra money was just put in their pocket. Won't be using this company again.

Arrogant clowns. All of a sudden I'm on their mailing list. I haven't done anything to get there…read morebut they are rude about being told that no one wants their advertising emails EVERY DAY and that I want to be removed from the list I never signed up for.

I forgot to write an update when I returned in 2019 and again in 2022 on our trip back to Miamk…read morewhen COVID seemed to have calmed down. This is still a beautiful, comfortable, and warm place not only to buy cigars but to relax and smoke them. In 2019, when I returned, the owner, Alan, remembered me and that I bought a large table lighter for my uncle from him a year earlier. He kindly asked about my uncle and if the lighter was still in good working order. That if it wasn't to bring it to him, he'd fix it or replace it. I spent maybe another $300 that day buying a table cutter and sticks for my trip. During both visits in 2019 and 2022, I had enough time during those short weekends to sit and relax with a cigar in their lounge, and I met some nice and interesting folks. The selection, even after COVID, is still exceptional. I don't think there was I stick I wanted Alan didn't have. The usual lounge has giant sofas, while comfortable, sometimes awkward to sit in. This lounge has these stupidly comfortable seats. I want four of them for my home lounge. Still among the best spots in Miami.

I visit 50 stores a year, this shop is in a class by itself. A destination location for many in the…read moreboutique world. Cigar stores are like clubhouses, with well established rules and etiquette. There is a learning curve for each. It's the best boutique cigar store in Miami, hands down. Espinosa, BLK WKS, Illusione, Cavalier, HVC, Drew Estate, Tatuaje and Viaje, all available here. The greatest group of regulars you can find anywhere. If you don't like the shop, I don't know, maybe cigars really ain't your thing?