I had the privilege of getting a MRI here the other day. The scheduling process was easy and no…read moreproblem there. I would have liked a call the day before (like I was told) to let me know my portion that I would pay at time of service. Luckily I had an idea ahead of time because I know my insurance. The facility was nice and they got me back before my appointment time. I was given some scrubs due to my outfit having metal on it. I appreciate that and they were comfortable. The MRI tech was great and informed of how the whole process will work. I was given headphones to listen some music to offer distraction and help to drown out the noise of the machine. Overall great experience and easy location with plenty of parking

Waited 2 weeks for my imaging. When using their portal, pocket.health to which i realized i was…read morenever provided my MRN. Ridiculous. Go to Open MRI in San Antonio. Also cancelled on me with less than 24 hours notice, check their policy and let me know what they'd do to me were roles reversed.

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Very slow on MRI results. More than two weeks, no answers. Phone calls toARA are a waste of time…read more Waiting on hold then they terminate call . Their call back system is inoperable, also hangs up on you. Seems no is able to help the patient at ARA. Other diagnostic practices are much more patient friendly. The staff at William cannon location is wonderful but owners/ managers seem uninterested in the patient welfare.

Austin Breast Imaging is a specialty medical practice in Austin, Texas, specializing in breast…read morehealth and diagnostic imaging for women. Austin Breast Imaging focuses solely on breast imaging, allowing the staff and radiologists to develop deep expertise in this specialized care. Ever year for the last 25+ years I undergo a routine mammogram screening. It is uncomfortable but a necessary procedure to ensure proper screening for breast cancer. Early detection of breast cancer is key to remediation efforts. Connie, my radiologist technician made the process as easy as possible Until next year...

I'm still very pleased with my entire experience with Austin Breast Imaging. As soon as my doctor…read moresent over the lab order, they called to schedule the appointment. Everything was handled smoothly. When I arrived, my insurance card had been updated, and taking care of that was a breeze. The technician was terrific, as each one has always been before. She showed professionalism in her care. I always have great confidence in the quality of images that are taken. I've never had an insurance issue come up. Annually things are processed correctly.

They have lost the plot. - 11 days to get a CT scan result…read more- double charged my credit card - just finished 3 call to have it rectified. - non native English speakers are impossible to communicate with - 3rd time promised a call back. NO CALL BACK. At this point, one has to believe it is intentional. Charlie W. also claims in their replies to bad Yelp reviews that you can call them. Alas, the extension does not exist.

Zero stars if possible given how difficult it is to schedule, not only to communicate with them on…read morethe phone, but to find available options in Austin. It's beyond frustrating. I wish there were other options for radiology in the Austin area. We (there are two of us) have repeatedly tried to schedule multiple exams with them and it's a nightmare. The outsourcing of their scheduling is a fairly recent thing and I cannot imagine who thought this was appropriate. These are people who are scheduling medical procedures for people who do not appear to even live in Texas. Unbelievable and would happily support another company whenever possible.

Scheduling system is of poor design. They give you a scheduled time that is not when you need to…read morearrive for some reason. If you show up on time to your appt they will turn you away. If people need to be there at a specific time, why would you not make THAT their appt time?! Staff is unhelpful and lacks compassion for the customer (especially since people getting imaging are typically injured). Canceled my service with them to work with someone who values my time and my business. ** After looking at the text they sent me confirming my time, they sent another text changing the time 30 mins later, making my arrival at the original al planned time that we had scheduled for over a week or two "not early enough" It feels like they went out of their way to mess up a scheduled appt. Frustrating! **

I had a concerning experience at this imaging center. The radiology report was interpreted by a…read moreDACBR (chiropractic radiologist), but the facility never clearly communicated that a board-certified MD radiologist would not be reading the images. The report included terminology and diagnostic descriptions that were vague, inconsistent with current medical standards, and ultimately contradicted by multiple second opinions from medical radiologists. The interpreting provider mentioned the possibility of a serious medical condition, but at no point was I contacted, advised, or given any urgency of follow-up. When my physician formally requested a reread by an MD radiologist, the center denied it without clear justification. If you are seeking imaging for conditions that may require medical or surgical evaluation, I strongly recommend confirming in advance whether your imaging will be reviewed by a board-certified medical doctor. Transparency, clarity, and accuracy are critical in imaging, and I unfortunately did not feel that those standards were upheld in my case.

Medical bills kill us, but CPI is the only provider who makes sure we get the best price, every…read moretime. For starters, our insurance doesn't cover imaging, so the provider doesn't have to bill us at the insurance rate, they can bill at the much higher Full Rate. And labs like LabCorp and Clinical Pathology Labs do indeed bill at the Full Rate, which is sometimes 6x higher than the insurance rate. But CPI lets us pay at the insurance rate, which saves us a ton. Further, sometimes self-pay is cheaper than going through insurance, so CPI always checks both prices and then bills us at whatever option is cheaper. We have dozens of providers and *nobody* else does this. Finally, Paige remembers us and always asks about the kids (she remembers details about them). We don't experience that anywhere else, either.

I went to Central Park Imaging at 900 W 38th St #100, Austin, TX 78705 on 3/17/2026 for an MRI…read moreprocedure. The tech was Gary House. I was not in pain when I went in, but Mr. House elicited so much unexpected pain that I screamed suddenly in response. He did not react to my pain at all, but instead, continued to give test instructions. Mr. House was in a hurry. When the test was completed, he wanted me off the table as quickly as possible and told me to sit in another chair to put on my shoes. The MRI room is not adjacent to the bathroom, so patients have to walk through the halls in hospital attire in front of other patients before getting dressed. I was in pain for days after, and had to return to my doctor. I reported my experience to my doctor and to the manager of Central Park Imaging. On the facility's Website the profile for Gary House states: "He loves working in healthcare and helping people find out why they hurt." In my case, I was not treated respectfully, and Gary House put me in extreme physical and emotional pain. I have never received mistreatment at other imaging facilities.

I came in for my first DEXA scan experience, and it was a positive one. I was in and out in about…read more15 minutes, and appreciated that they talked to me about what to expect without trying to sell me too much on future sessions or anything. I got the results within a couple hours, and plan to maybe make this an annual thing that I do for tracking my fitness goals.

Went in for my second dexa scan. Loved working with Otho as the tech. He took the time to make sure…read morei was aligned properly for a great scan. Will be back!

My PCP made a referral here for an abdominal ultrasound, to check things out…read more Most of my interaction before the appointment was via text... Which was acceptable and their website interacted well with my cell phone Staff was professional and polite throughout my appointment. The day of the meeting I arrived 15 minutes prior to the appointment as requested, the paperwork had already been completed I was seen pretty much immediately after arriving Technician was kind, friendly, professional, and efficient - appointment could not have gone better. She provided me with an estimated timeframe is to when I should be hearing something back from my medical care professional team Overall great experience

Everything about my MRI and CT Scan, from scheduling to the actual scans, was a breeze. The staff…read moreand the medical personnel were friendly, professional and made scary tests so much easier. I will definitely use Touchstone Imaging for all my radiology needs in the future.

The technician was efficient, friendly, and professional. Apparently, the business doesn't have…read moreenough radiologists. I had my mammogram 8 days ago, and I still have no results report. I sent an email two days ago and never received an answer when I inquired about when I could expect it. It seems to me that if you operate a business that does diagnostic imaging, perhaps you shouldn't be open if you don't have radiologists! In the future, I'll use a hospital's radiology department.

If you have your paperwork and an appointment this place is a gem. If things are not in order then…read moreit can be a problem. Everyone I have ever met here is nice. I have had Xrays and Ultra sounds done here for myself and my family. Results are quick as well. It is is in the Westlake hospital complex so parking can be a bit of a mess but it is free and the complex has a golf cart guy if you have to park really far away. When I am asked where I want my Xrays I always say ARA as this place is so close to me.