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    Home Care Assistance

    3.0 (2 reviews)

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    6 years ago

    My family has used Home Care Assistance this year and they were professional and caring. Great people and service, we highly recommend them!

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    11 years ago

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    The Arbors of Bedford

    The Arbors of Bedford

    4.0
    (4 reviews)
    0.3 mi

    The quality of care is exceptional. they have an excellent ratio of personnel to patient. A lot of…read moregood quality entertainment is provided the best thing the residential dog they have, Maggie. I give it a 10 out of 10.

    Stay away from Benchmark all together! My suggestion is keep looking - Benchmark's "benchmark for…read morecare and quality is VERY low! Terrible experience at not 1 but 2 of their communities! The Arbors is owned and operated by Benchmark Corp - their entire focus is on making money NOT quality care. No better at Bedford Falls in fact it was actually worse. Poor care - lost count of how many medication errors they made. Safety - my father was able to get out of his bedroom window at The Arbors without any staff knowing....and it's a secure community! We moved him their from Bedford Falls because they also were not able to keep him engaged and safe! No communication between departments and or shifts about care, issues or updates. Documentation is almost non existent at these places and they like it that way so it's hard to hold them accountable. No proactive communication with family. We made them host care plan meetings to provide updates to us! More than half of my father's belongings were "lost" regardless that everything had to be labeled by us when we moved him in and their response was "oh that happens....". Activities lacked diversity and personalization. Corporate Benchmark has been completely unresponsive to any and all issues we brought to their attention. If it were not for covid we would have moved my Dad after the first few months even with them promising us repeatedly "it will get better, it will get better". Well, it never did get better and then they blamed him as being " a challenge"! And all THAT isn't enough to make you run as fast as you can away from Benchmark, sadly my Dad died of covid in their care over a month ago. I have yet to receive any sort of condolences from them and we still have not received much of his personal belongings back! I'll say it again - My recommendation is keep looking - Benchmark's "benchmark for care and quality is VERY low and your loved one deserves better!

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    Arbors of Bedford Dinning Area.
    Arbors of Bedford Dinning Area.
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    Arbors of Bedford Parlor.
    Arbors of Bedford Hallway.

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    Arbors of Bedford Hallway.
    Palliativity Medical Group

    Palliativity Medical Group

    2.1
    (7 reviews)
    0.1 mi

    Had an awesome experience at Bedford palliative care today! After jumping from doctor to doctor in…read moremy area and being told they can't write prescriptions for medical marijuana, I was at my ropes end. I was referred to palliativity medical group from my father and the whole process went as smoothly as possible. Lisa and her husband were both the nicest people and very informative and supportive. The appointment was a little pricey but worth every penny. If you are looking to get a referral for a medical marijuana card, this is the spot.

    Upon arrival, the office manager, Paul Withrow, refused to let me see the medical professional,…read moreLisa Withrow, APRN, due to a scheduling misunderstanding over prior text/email. When I attempted to show the written correspondence on my phone to clarify, Mr. Withrow repeatedly cut me off, refused to review the evidence, and condescendingly ordered a disabled patient to sit down until I was "calm." When I located the email to prove the misunderstanding, he spoke over me, dismissed me entirely, And called me "sweetheart," as he told me to leave. Out of extreme frustration with this treatment, I reacted verbally during the dismissal. Following this, he immediately sent an email banning me from the property and threatening police intervention. Allowing a non-medical business manager to aggressively block patient care, condescend to a disabled individual (I currently walk with a cane) and issue a retaliatory ban represents a severe breach of professional conduct and patient dignity. Patients or potential patients should beware of how they may be treated here.

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    Palliativity in Bedford, NH Lisa Withrow, NP

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    Palliativity in Bedford, NH Lisa Withrow, NP

    Home Care Assistance - homehealthcare - Updated August 2026

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