this evening my boyfriend & I went into grab some drywall sheets. once arriving we both parted ways; he to get drywall sheets & myself for paint supplies. NOT ONE SINGLE person asked my boyfriend if he'd like help with anything, even if he needed help finding something.. but yet me in the paint section I get helped by not one, but TWO elderly gentleman. which I found out, they don't even work in the paint department. first strike.
now as we checkout, we pay for everything. we start to walk out as this cashier just stares at us.. the drywall was laying in a way that we couldn't make it out of the exit doors. now remember this cashier is still just STARING at us, she says not a single word. boyfriend asks if there another door we could use that was bigger. she said no. simple as that. as she stared at us, she did not once ask if we needed help, or if she could get someone to help us. strike two.
now finally.. I tell her that I'm not pleased with the fact that she just stood there & just watched us, not even bothering to ask if we wanted some help. then she goes "well, do you need help?" OBVIOUSLY WE DO. she takes our cart strolls it over to another door. she is within seeing distance. at this point I am just over it. another cashier could see myself & my boyfriend were clearly frustrated as hell. she asked what was going on & we explained everything. as I finish explaining she looks over to the cart with our stuff & the other cashier. that other cashier literally looked at us & dropped the drywall on its face side. at this point I am convinced she is being the way she was because I spoke up & mentioned how we just couldn't believe her customer service. strike three.
YOU'RE OUT.
so if you go to home depot & the cashiers name is ANISSA, abort mission. find another employee who will actually ask you if you want help (even if you say no). read more