S & R just completed installing new laminate flooring in our cottage. Everything was exceptional…read morefrom the first contact that we had with Ken to discuss our needs up-to the completion of installation by Nick and crew. I would be pleased to suggest S & R to anyone in our summer cottage community who is looking to update their flooring.

Absolutely incredible company. We were on a bit of a time crunch and budget restriction and S&R…read moreCarpet helped us with a beautiful stair runner. It looks like something out of a magazine! They were very timely and got it done quickly with great work. It also is extremely soft and well cushioned.

Dragn Hardwood floors sanded and refinished two rooms for us…read more The were prompt, efficient, really friendly, and they cleaned up after themselves. They not only met pur expectations, the exceeded them!

Reached out for a quote for hardwood refinishing based on the single Yelp review and Im so glad I…read moredid! They were prompt with scheduling a walkthrough and took measurements to quote the project. The team offered different finishes, stains, etc and came back with a super reasonable price the next day. They were flexible with my needs, both project and scheduling wise, and gave daily updates. They were even able to repair some gaps in the floor and install new trim! Overall an excellent experience, Im shocked they dont have more reviews! Will definitely be working with them again in the future.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

If I could have chosen 10 stars I would, the staff is incredible as they cleaned all areas…read more....workmanship is excellent. The whole experience was flawless....helped me out in a crunch! Exceptional staff and owner provided me options when I thought I had none! I would highly recommend and will certainly use them in the future....Thank you again

I am so happy! Kevin sent me home with multiple tiles after reviewing my counter top/kitchen…read morepictures with me. Henry came to measure after we picked our favorite. Installation was smooth, and the results were beautiful. Final touch was a runner which l had picked out but was dependent upon our stairs being refinished. Henry couldn't have been more flexible about the timing of this. "Text me when your stairs are done and we'll get the runner in". And magic.. runner was completed two days later. They did up a few 'scatter' carpets matching the runner to go in the entry way. Even my 12 year old son loves it! Thank you all so much for your wonderful service and craftsmanship. I can't thank you enough!

Tao and his crew did an amazing job installing our new engineered hardwood floors…read more We needed to get rid of our carpet and replace it with new hardwood floors. When Tao first came by for a free estimate, he had great suggestions to make the space look larger and more open. We wanted to try to match the existing hardwood floors we already had as much as possible. Tao immediately knew what kind of floors to use and he even had samples on hand so that I could compare them with our current floors. Tao's estimate was very reasonable and comparable to other companies I reached out to. I went with Tao because of his background as a designer and I trusted he would make sure the floors look great! It ended up being a great decision because we are very happy with our new floors! The installation process was very smooth and even finished earlier than expected. The crew was very respectful of our home and did a great job keeping the house clean after their work was done. Any minor issues I found during installation were immediately remedied by the team without any issue. Overall, I would highly recommend reaching out to Tao for your next flooring project!

I highly recommend Tao. I was skeptical about having our floors refinished, but I'm really glad I…read moredid. I shopped around for 10 different quotes from Boston-area companies. Tao stood out for how knowledgeable he was. First, he was clearly knowledgeable. Based on photos alone, he corrected me that the wood was not mahogany (as our home inspector said) but instead Brazilian cherry. I verified that he was correct with the listing agent. No other company did this. Second, he had the lowest quoted price for the job. Third, after I selected him, he was transparent about tradeoffs rather than purely trying to upsell me. For example, he quoted me on installing wood registers everywhere when I asked, but recommended I do so only in the hallways. This advice saved me $1k and delivered a result in very happy with. Finally, Tao was easily the most response person I interacted with. It was a pleasure to work with Tao, and I'm very happy with the outcome.

We are extremely happy with Ben's services! After moving into a new house with carpeting covered in…read morepet urine from the previous owners, we started working with a contractor someone recommended to us so we could get a quote for LVP flooring installation. Despite coming to our home and taking room measurements, we could not get a quote from this contractor for months. The urine smell in the house was a daily nightmare, we just wanted this done! Frustrated, I found Ben's company online and sent him a message about needing a quote for the LVP install. To my surprise, he responded immediately and was able to come out within a couple of days to see the floors and take measurements. Better yet, he got us a quote the SAME night. I wish I had found him sooner. Since then, it's been an absolute pleasure working with him. We had some unforeseen delays on our end (nothing to do with Ben) before we could have him come install the flooring, and during that time Ben was very communicative and quickly answered any questions or updates I texted him. Even if he couldn't get me an answer on something because he was traveling, he was nice enough to still text me and let me know that, rather than not respond. His strong communication and response rate really won me over. On install day, Ben and his team was very nice and respectful, made remarkable time, and did an incredible job. We love our new floors. This is a person who clearly takes pride in the work he does, and treats his customers well. I highly recommend him.

Ben was truly exceptional from start to finish. He communicated clearly, worked long hours, and…read moredelivered beautiful, high-quality flooring ahead of our tight 5-day timeline so we could move in on time. He kept everything neat, clean, and safe (so important as we were moving in with our six-month-old) and made thoughtful recommendations on flooring and finishes. His pricing was fair, and he went above and beyond: ensuring everything was installed and finished perfectly, answering our many questions, sharing photo updates throughout, and even helping to clean up our garage! Ben is skilled, reliable, kind, and genuinely cares about his work and clients. We wholeheartedly recommend him and hope he continues to succeed. He deserves it.

I would like to share my details why I chose Post Road Carpet. I started my search in October to…read morefind the right carpet and right installers for my bedroom precisely 17'x 16.4 " this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes, Grand Textures Pastures. The carpet runs 13'.9 "meaning there must be a join involved as the carpet inorder to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer reviews were 1 -star poor. Many carpet stores contract out carpet installers they are not in house employees and they don't care. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, and just telling me you will never find what you are looking for trying to sell me synthetic carpets. I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass. I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. My husband and I were so impressed. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle. I cannot even see the join as the carpet was laid with perfection, The wool pad is so supportive and the insulation of the carpet removes the cold from the floor. I want to Thank Zach Thomson the sales Representative for an amazing job 100% ***** I want to thank Joe the store manager for an amazing job 100% ***** I want to thank the two magical installers, (sorry I did not catch their names for an amazing job 100% ***** This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton Mass For delivering a beautiful wool carpet as this was all I hope for and more. Thank You so Much, Paula Marshall

The rugs are nice. The installer was nice and professional. The cost was incredibly high!! I…read morecould've done the whole house for 75% the cost if I wasn't new to the area and didn't know better. And if I never have to speak to the salesperson again, it will be too soon! The man talks way too much for a busy customer and I always left the calls feeling anxious to get to the 15 other things I needed to do. Furthermore, the service is less than stellar. I asked for someone to look at a seam a month ago and was told the installer would be out. I was still waiting 38 days and several calls later.

I'm thoroughly pleased with my experience with Summit Hardwood Floors! Stephen got back to me right…read moreaway and scheduled a visit to check out the job (replacing carpet in my master bathroom and closet). I originally planned on doing engineered wood but Stephen indicated that I'd be happier with prefinished wood, as it is less expensive and can be more durable. From quote to finished job took less than 2 weeks. I'd absolutely recommend Summit to anyone, and plan on using them when I need any maintenance with the rest of the wood in my home!

Steve the owner is awesome! He goes above and beyond to help the customer. He answers within…read moreminutes and even on holidays! I highly recommend summit floors to anyone seeking work done.

Marlborough, MA rental home had water damage in the basement. Servpro of Marlboro Concord answered…read morethe phone in the middle of the night and had a clean up team arrive in under 90 minutes. My tenant said that the crew was extremely courteous and started to clean up the flooded basement. We were also given a free estimate on damage restoration. Kudos to this local business. Will use them for all my commercial property.

HIGHLY RECOMMEND! PROFESSIONAL, GOOD COMMUNICATION, HONEST, COMPASSIONATE!…read more We woke up to 2/3 of our house flooded from a toilet hose spraying water overnight. This was the first time in home ownership to have anything like this happen, but our entire walk-out basement was flooded and our drop ceiling had collapsed. I did an internet search and found Servpro to help with the clean up. I had no idea what to expect, I had no idea there were companies like this that are available 24-hours a day to respond to disasters like this, but thankfully, they responded within the hour with a full crew, cleaning up our house, and assessing the damage and helping us with what needed to be removed and what they could salvage. From the first call, they helped walk me through filing an insurance claim and they arranged many things like people to box up our belongings and a dumpster and things that I was too overwhelmed to deal with. Because of the scope of our disaster, the owner of the company, came to our house and he was very understanding and gave us ways to be in touch and always responded promptly any time we reached out to him. I never felt like anyone was too busy to talk to us and help explain what was going on. Everything was transparent, everyone was honest and compassionate and professional. I can't say enough nice things about this branch of the company, because they went above and beyond, including cleaning our house for us to move back in and providing air purifiers for my son who has bad asthma and dust allergies. As bad as this situation has been, they made it easier to get through and we are very grateful for their services and attention to us as people and to our house.