Fredericksburg Visiting Angels has been great with assisting my uncle for the past 5 years. They…read moreare truly angels

Response to Chris D , Visiting Angels -…read more I am not sure what you are referring to an "investigation by social services" but that has nothing to do with my review of Visiting Angels . There were things that were stolen however due to fear of retaliation, my father did not speak up at the time which I had wished I had known earlier as I would have handled it myself. He was berated multiple times by Isis who is the caregiver that broke HIPAA violations. She at one point told my father she was going to purée my mother's food and feed her through a straw without a doctors order or common sense that could lead to aspiration. Not on my 20 plus years of being a social worker and dealing with clients with medical support needs have I ever known a medical professional to even order such a thing. I am well aware of the stress providers have endured during Covid 2020 as I am a social worker / case manager and did my job throughout Covid without breaking HIPAA and treating those with respect and dignity which is a basic human right. There is no excuse to break HIPAA due to Covid, period . Using Covid for your staffs poor judgment is a lame excuse and unacceptable. This caregiver Isis who took the video first, was NOT filming a " workout " snippet of herself and she scanned the room to show my mother . People were chiming in making comments etc. I do have the video still that I screen recorded if you need me to address the motive behind her video . Malice or no malice , she broke HIPAA. She should have been terminated however she was kept on as I know you all are having difficulties hiring and keeping good, educated, caring staff. Lastly , if your staff is working and providing direct supports to an individual on the clock , why on earth would they even be working out or making a LIVE Facebook video in a clients home? My mother is not ambulatory so tell me, what kind of exercising was this person doing with my mother ? Just a poor excuse. You are barking up the wrong tree with me as I know very well what HIPAA violations are and what caregivers should and should not be doing in someone's home. The population that you serve are mostly elderly individuals that are unfortunately at risk of exploitation anytime they allow a caregiver to enter their home. We have moved on from Visiting Angels and are very happy with our current provider but Chris, please don't give us lame excuses and use Covid to save face. I will always advocate for my parents and those that cannot advocate for themselves - thus the purpose of my response. People beware , Visiting Angels is not the way to go!

From years of dealing with chronic illnesses and insurance red tape - I know the steps to take to…read moreprotect myself and what I pay for with my benefits. I've had to learn there is always a piece missing and everyone is just the messenger until they stop listening to your message. I know how customers can become noise... I get it they see us at our worse time. From the start their nurses and supply lady helped me get through it and I will overcome this bump in my road because of their support in my recovery. I'm sure many of them do not get told how much their job matters and the extra time and effort they put towards people in need really matters when no one else is listening. It matters because sometimes it can be the last string after a week of struggles. I'm gonna be okay... please always go above and beyond for others too. It doesn't happen often without a lot of stressful events and circumstances that get to you. I know we aren't always easy to work with, usually that is fear of the unknown driving that bus. I have met a lot of medical staff in my chronic illness years and the majority just try to do their job the best that they can with the tools and resources that they are given. I know that there are also just some bad staff out there and companies can't control that until they hear from their clients. I have no doubt that these guys would hear if someone needed someone to listen. They helped me overcome several challenges with my ileostomy and then helped me with a supply issue after I asked to be discharged because the insurance does not pay unless I was homebound and I am doing pretty well now thanks to the confidence they helped me find. I will use them for my future needs.

Home & Health is an excellent choice for nursing care and PT after surgery. I recently had knee…read morereplacement and the care I received was behind my expectations. Each person I saw was well trained, kind, punctual and professional. I highly recommend them.

As a LTC RN of over 35 years, I had high expectations when I needed care in my home for my mother…read more Comfort Keepers and owner Amber exceeded my expectations in every way. Tierra was a huge blessing and supported me as well as providing excellent care for my mom. I cannot express enough how astonished I was by Amber's dedication to her clients. She routinely worked long hours, often late into the evening, to ensure every client had the care and coverage they needed. No matter the time or situation, I could always reach her directly whenever I needed assistance. Her commitment, responsiveness, and genuine compassion gave me tremendous peace of mind during a very difficult time.

Do not use this company. It may seem like nothing, but they overcharged me for about an hour of…read moreservice. The carer was great, but put in an inaccurate end time. I called the company and was promised a return call from "Tara" to resolve the issue. It's been 2 weeks. Sadly, these days, to get companies to do the right thing, you have to resort to social media. If you want fair charges for service - call a different company.

Lovely local home care agency to work with! doesnt have the corporate " you're just a number feel"…read morethey really treat you like part of the family. i highly recommend working with them if you're looking for employment or in need of their services

From the owner: When it comes to your loved ones, you want them to have the highest level of care from someone you…read moretrust -- and that's exactly what you can expect when you hire Magnolia Home Care. Our services ensure that people can live independently, comfortably, and be given the respect they deserve. From helping with day-to-day errands and tasks like getting ready, cooking meals, and transportation, to simply sitting and sharing stories, our highly trained staff is ready to lend a hand. Our goal is to give seniors, those with limited mobility, and their families autonomy in choosing how much or how little care they need. The health and wellness of your loved ones is personal to you, and it's personal to us too.

Terrible company to work for! No hands on training, you are sent in unprepared. These care givers…read moreneed better training an should be made more aware of the situation they are walking into an how to better handle manipulative family members. Corporate should take better care of their workers!

We were so happy to sign up for this service because we thought it would provide some relief for…read morecaring for our elderly parents. We clearly stated what our needs were. They assigned my parents a 20 year old girl who did not know how to cook and was the most unmotivated person I have ever dealt with in my life. What a mess. We tried hard but had to fire her and the company after 2 weeks. Do not contract with this company if you need help with tour elderly loved ones.

Super caring people that constantly do what they say they are going to do and follow through on…read moretheir commitment. Professional and respectful nurses too. They answer the phone!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

The company did not do a meet and greet before they sent someone to work with our elderly mother,…read morewe were told this information was private. When we called the business line the person did not announce their business and just said "hello" as if they were using the phone for personal and business reasons, then they hung up. I called back immediately and left a message announcing who I am and that I am a relative of one of their clients that would like a return call. They immediately called back and announced themselves as the business and began to tell me there was nothing, they could do to give information about the healthcare worker and that I should have asked for ID on day one. Later after our mother got sick, she requested that the healthcare worker wear a mask and gloves and the agency and healthcare worker told us that the client has to provide it and the worker said she did not have the money for these supplies. Our mother had been a home health care aide for 10 years and she thought these questions were normal, but with this company they continued to be abrasive in their customer relations and evasive about any questions they were asked. It is my opinion that they think customers do not have the ability to give a review on the internet of their company and they think they can get away with this kind of treatment. I am writing this review on behalf of the experience our family had with this company.

Home Healthcare should be provided with empathy, top notch personal care, and genuine love and care…read moreto all patients. Caring Hands Healthcare Solutions epitomizes exactly that. With such wonderful staff and caregivers, this home health agency prioritizes the exact needs of the patient. Every person needs to have the secure feeling that they can trust the caretakers to take good care of their family member's and with caring hands healthcare solutions, clients will have their peace of mind that they're loved ones are well taken care of. They have such a great group of people that run the business.

This wonderful organization provided loving and compassionate care to my elderly father who needed…read more24/7 care after a hospitalization. They were flexible with shifts and valued consistency with the care givers who were the best match with my dad. They were upfront with pricing and also adjusted pricing based on actual hours used. We feel so fortunate to have found them as they do not have all the marketing bells and whistles as other organizations that did not deliver on quality care. They put care above all else. They have incredible people on staff that supported us through the end of my fathers life. They made sure all loose ends were neatly tied and felt like family to us immediately. They gave us peace of mind through the night and I would recommend them with 10 stars.

From the owner: We love what we do! And we truly care about meeting the needs of you and your loved one. Whether…read moreyou or your loved one needs a few hours a day or 24 hours a day, we are here to make your life easier at home.