We chose to use in hospital hospice with this organization as my husband had been in the hospital…read morefor weeks and we thought it would be easier on him than moving him. It turned out to be a nightmare. After 3 days, we were told they needed to discharge him because he did not meet "Medicare criteria" for in patient hospice. Within six days, we had plans for the move to a freestanding facility. My husband passed away the night before the move was to take place. The day before the move was to take place, Hospice in Branford called to make arrangement to move him to their facility and that he "met the criteria". This experience was traumatizing to me and my family. I would discourage anyone from using this organization for their loved one.

Rude, unreliable an very unproductive. The Home Health Aide sat down the entire time; the nurses…read morewere rude, argumentative and not considerate of family members. OT, PT and ST were ok, but far from stellar. They were anxious to go and often complained of my location. All services never gave me a time frame that was consistent and appropriate for me and my needs. Big disappointment.

I had a great experience hiring a caregiver for my dad with dementia for about 6 months. I…read moreinterviewed a few companies and BrightStar was the clear stand-out given the level of oversight - especially since I live across the country . It was the only company that had a supervisor periodically visit to observe firsthand how things were going. Plus, it was reassuring to know that an RN oversees the caregivers. The caregiver placed with my dad, Alisha W., was truly amazing. She was extremely patient and upbeat when faced with challenging circumstances. She had such a great attitude and went above and beyond, whether it was taking him on fun outings, staying late to take him to a doctor's appointment (even when I said no problem to send him home in a taxi), or noticing when he had a new medical issue that needed attention. She was able to establish rapport and a meaningful relationship with him when most of his other relationships fell away due to his condition. She even managed to make him feel comfortable using some personal care products for the first time, which was quite a feat.I feel so lucky to have Alisha in my dad's life! The company was also efficient and communicative with scheduling information and billing. Top-notch.

BrightStar did a great job with matching the caregiver to dads personality to the point that the…read moreother residents were trying to take her. Whatever their hiring process is they got it right. TB

I was at autumn Lake in July of last year,I had some toes amputated and was there for six weeks. My…read morestay was very good the nurses I had were excellent Reneisha was my day time nurse she was the best was very caring and on top of everything I needed very friendly.The nurse i had second shift was also very good I don't remember her name sorry for that.The physicall therapy I received from Anna and her staff was top notch,thank you to Lissa,Emma and Pat and anyone i forgot thank you.To Louren the social worker for me a huge thank you for everything you have done for me

Family member was there for physical therapy. Barely stayed 24 hours and left because the facility…read morewas not clean and he was concerned about infection. As a visitor, I was also worried about infection. The staff was pleasant.

Wonderful Therapy Sessions; Excellent Psychiatrist in CT area! :)…read more Thank you Joana! I really appreciate all of our conversations so far!

From the owner: My business stands out due to its holistic approach to mental health care, addressing the mind,…read morebody, and spirit together. I specialize in treating a wide range of conditions, integrating evidence-based therapies and medication management to offer personalized treatment plans. Additionally, being fluent in Spanish and Portuguese allows me to connect with a broader range of patients, making my services more inclusive and accessible.

The aides that took care of Mom were fine. After she died the agency would not return an over…read morepayment. They would igonre repeated requests and not respond. Finally had to go to court to try and get my money back. So buyer beware they will NOT return any extra payments. I would advise anyone to only pay as you go when things are about to end for your loved one. The office doesn't care to return anything without a fight. Over the years I paid them tens of thouands of dollars, but they would not return a partial months over payment. Disgraceful.

Loving hands provided wonderful care to my father for about 30 days, until he passed away. After…read morethat, they were terrible to work with. They did not respond to emails or phone calls to made to try to reconcile the account. While it is almost 90 days since they last provided services, they still have not refunded the remaining deposit. I do recommend using their services.

We've only used Companions and Homemakers services for a few weeks, and the caregivers have been…read morevery professional and warm. But I want to shout out the amazing support they gave me on Christmas Day, when our family was in a small crisis, trying to set up additional hours/ overnight help for my dad. The after-hours supervisors and manager worked tirelessly to find caregivers who could come in on short notice. They were professional, good-natured, and communicative throughout. This speaks well of the organization. Thank you!

From the owner: We have been providing home care services to thousands of satisfied clients in Connecticut since…read more1990. Companions & Homemakers allows you or your loved ones to continue enjoying independence in the comfort of home, with just the right amount of support from a dedicated caregiver. Our staff is available 24/7 to speak with you.

My parents were determined to live in their big, old house as long as possible and they did, well…read moreinto their 90s. My mother's sudden illness and my father's ongoing decrease in mobility created the situation that they could no longer live in a multi story house independently. We were so fortunate that they had looked into Brightview on New Canaan a month or so before my mother's illness. Within two weeks of the decision to move, and a week after my mother's return from the hospital, they were moved into a bright and sunny 2 bedroom apartment at Brightview. It was an emotional roller coaster for them and it took a team approach by the rest of the family to get all the furniture and their belongings moved in. The staff at Brightview are incredible and make sure that my parents feel valued and are safe and happy. Michele was indispensable in making the transition as smooth as possible. While my parents miss their house and all the living that went on it for 57 years, they now call Brightview their home. They have been there about a month. On my recent visit, I took them around town on errands. Upon return to Brightview and entering their apartment each time, they're expressions were of familiarity and contentment. They were home. We highly recommend Brightview on New Canaan as a loving place to live.

Well appointed, well cleaned place with good food. Lately( august 2022) staffing is getting…read morestraightened out. Friendly caring staff and nice residents make for a very comfortable stay.