This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

Requested updates to my kitchen. The end results are amazing and I look forward to working with…read morethem again. Friendly and professional crew and they did a great job cleaning up after each day.

I've been remodeling my homes since forever. Usually we do our own work. My daughter has a condo…read moreand needed work done - she contacted a big box store (whole other story - it was a horrible delaying experience). I found Allan and called him. He set up an appt. within days, arrived on time, listened to my project. Tuesday reviewed project (it's a small job but to us it's major undertaking). I figured it would take weeks (big box said). NO. It was done in less than a week - and when we found an issue - he had it fixed before I was finished telling him about it. The installation of counters (in a world of uneven things) - I don't know where to begin - care was taken to demo, and install new counters and you cannot tell there was work done. I'm so impressed with Allan and his company - on time (ahead of schedule), on budget, flexible to what can afford, professional, dealt with difficulties. You can definitely count on Allan to get things done - top notch. He effectively worked around imperfections and produced perfection. Can't thank or recommend him enough. One of the best contractors I've ever worked with. Thank you so much.

Raymond went above and beyond to help me solve the problem I was experiencing with my previous tile…read moreinstallation! So grateful!

Floor and Decor is good. what I did learn is the corporate policies are not consumer friendly…read more Be careful because they don't appear to have long standing relationships, and tend to "discontinue" products quickly. So, in the event you have a catastrophic even, likely you will have to change because you will not be able to duplicate your choice. i had that issue, wayer damage, and to keep from starting all over, I wanted to only replace what was damaged to keep what i have and love. Chewy, Annabelle and Chris at the Mansfield Tx store were amazing, very helpful and tried to do what was within their job descriptions to help but, F&D policies, process and procedure are not consumer friendly, not consistent with what is stated, promoted on their website consistentl. To make a king story short, they found the "discontinued" flooring in three (3) different states, $450.00 for the flooring, and shipped BECAUSE THEY DON'T SHIP... charged $450 per store for over $1,200.00 for Shipping. Highway robbery and raping their customer. I ONLY did so to save time. However, I still need flooring for four (4) other rooms and F&D manager would rather loose money, approximately $2,000 or more in sales, than expense the freight. Hell, they didn't bother to send the product back to main warehouse to ship to a store. Want that money... bottom line, they lost money. The store manager wasnof no help, so he can keep working hard and if I were you, be careful and spend your money wisely... else where.

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Very highly Recommend. We live in an older home and both of our porcelain finish on the tubs were…read morepast horrid. Joseph was fabulous! He was resurfaced the tub til wall. Now both of our bathrooms look brand new. Joseph was on time, cleaned up his work area and took those tubs from horrid to beautiful in just a few hours.

Once again Bradley came out and did an amazing job! He was polite, fast and proficient.read more

Or and his team did a FANTASTIC job on our whole kitchen remodel. They were clear, organized,…read morehonest, and on-time every step of the way. I appreciated how thorough they were in the planning process which kept everything on track. Or's attention to detail made sure every aspect if the job from tile to drywall to paint to flooring were done with quality execution. I would highly recommend them for any remodel work you need done.

ICO Construction recently completed a renovation of my master bathroom - which dated back to the…read moreearly 1980's. Shower, tub, floors, tile, lighting, electrical, tile, fans/vents, painting and more. I give them my highest recommendation. See before and after photos. Excellent communication, beginning with their response to my initial request for information and throughout the whole project. The project manager and even the owner were available to respond to questions seven days a week. At the end of every day they provided a progress report along with what to expect the following day. They made regular visits to my house to inspect the work in progress. Even after completion of the project they stayed in touch to make sure everything was to my satisfaction. All the workers were courteous and professional. Each day they carefully cleaned the work and adjacent areas. At the end of the project a housecleaning service thoroughly cleaned and touched up. It amazes me how other companies and individuals didn't respond to my inquiries or ghosted me after promising to provide a quote. Importantly, ICO is local with brick and mortar offices in the metroplex. I would be leery of all those virtual companies who devote most of their resources to sales and marketing and then sub the work to random contractors.

I purchased a Blanco kitchen faucet and it has been awesome for 15 years.The cap came loose and…read moregrinned in the garbage disposal and was able to replace it!!!!!!

This place is pretty unbelievable. It's what it says - a builder's showroom. My out-of-town…read morelandlord is redoing a bathroom in my leased house and asked me to make the rounds checking out claw foot tubs. I suggested one I saw in their showroom and I'm not sure if she's going to get that one or a less expensive model from Home Depot but beware of going in. You will be ready to sell your blood to remodel your bathrooms and kitchen.

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.