I worked for and have used Competent Care at Home. I am very impressed by their services. Elizabeth…read moreFoley and Nancy Parziale are amazing and really take the time to listen and provide great care for your loved ones. I highly recommend using them!

My homebound, MS disabled wife had her home care services ended and she was discharged without the…read moreappropriate written prior notifications that Medicare requires. No clear reason was given why they were dropping her. Three different people gave us three different answers there. This agency clearly has no empathy for the persons they are supposed to be caring for. We were led to believe that her services would continue until they transferred her to a different home care agency, but instead they just abruptly stopped her skilled nursing, and home health aide services leaving us scrambling to find another provider. Pathetic. Communication horrible. Call backs and phone messages ignored.

I didn't even want to give them 1 star for how they do business…read more One of their employees destroyed my property and the company is covering it up. She originally had told me the truth about what happened and admitted her mistakes but then lied to the company so she wouldn't get in trouble. Now I have to pay for the damages this person caused to my house.

Nerlande and her team at Lande Light Home Health were friendly, compassionate and professional when…read morecaring for my father. They were very responsive, even at moments notice, to requests for additional assistance later the same day. I highly recommend their services to care for your loved ones.

From the owner: At Lande Light Home Health LLC we are delighted that you have chosen and and put your trust in us…read moreto care for you! We strive to meet all your health care needs by providing the highest care for all of our patients in a timely and respectful manner. Our Core Values: Our staff consists of experienced, compassionate, dependable and comprehensive caregivers that provide our clients with loving care and assistance that they need to make their lives easier and still retain independence. Our Caregivers: All our caregivers are carefully chosen to meet all regulations, so you can trust that you are getting the best personal assistance: Personal interview Background checks (CORI) Nurse Aide registry systems Reference checks Regular supervision TB and physicals

Yes, Flu season is around it was nice that found help, ASAP. You got to see someone as soon as…read morepossible, and the cost was effective. I'm glad you got the care. I believe the office was very efficient. You where very well taking care of. Everything went smoothly!

I had two workers from ABC Homecare in 2021, from February to May. The First homemaker went…read moreshopping and was supposed to help with homemaking. When asked to vacuum,, this worker started slamming the interior doors quite forcefully. She also began ti slam the front door whenever she left. I began to feel frightened. I asked for someone else. The second person the company sent, arrived with a supervisor and I was told she was a Personal Care Assistant. She said we ad worked at 2 local nursing homes, but didn't fit in and was not given enough hours of work. After a few months, M. said she was leaving the ABC Homecare Agency because they did not give her a sufficient number of hours each week. The next to the last Friday that M. came to my home, I noticed that over $500.00 in cash was missing. The following Tuesday, when she came I told her about the missing money and that I had left the door unlocked so she could get into the house when returning with groceries. M. then told me that another woman on the same street as I lived had someone come in and take money when the door was not locked. The following Friday, M. called to say her grandmother had died and she would not be coming. I called the agency to ask if another worker could come the following Tuesday to grocery shop. The agency was not aware M. had not come to my home that day. I reported the theft of my money to the agency the following week and also to Senior Care. Several days later I questioned ABC again about M.'s possible theft of my cash and they said they would report the theft to Massachusetts Department of Professional licensing Bureau. That was the extent of any assistance they offered; ABC Homecare Agency, The Police Department or Senior Care. I paid copays for the assistance I received through Senior Care. Isn't there anyway I can get my money back from one of the agencies who were responsible for sending this person into my home? It does not seem fair. Governor Charles Baker stated of television that his administrations had taken excellent care of the elders in our state through the pandemic. This was just early in June. Senior meals of Wheels have become very poor in quality during the pandemic. Other services have suffered from substantially reduced quality. Unhappy and Robbed

FirstLight was a life saver for me! I found them by accident while scrolling on FaceBook on a…read moreparticularly hard caregiving day. At my wit's end, their appeal to caring for the caregiver immediately caught my attention! I filled out the questionnaire and got a quick response from the owner who completely understood my circumstance and knew he could help. And that's just what happened. Within days, FirstLight had identified someone who might be a good fit and she was. Then the pandemic hit and having someone to watch my loved one when I couldn't was invaluable. Unfortunately, that person changed careers and it did take some time to find another good fit, but that new fit was extraordinary. All through the months I worked with FirstLight, they were accessible by phone and definitely on the job in terms of questions or concerns. They are a small agency, which I like, but it can take a bit to find just the right person and for them to be available to a new client. Communication between the alternate caregiver, who was experienced in elder care and familiar with hospice, was direct and consistent. Both Admin and Ownership were always on the other end of the phone. It was a pleasure to find FirstLight, even so late in our journey but they made the final few months easier. Highly recommended!

We have had two short experiences with FirstLight this year, in February and in October/November of…read more2020. Director Girish Lahoty personally handled the application for help for my elderly parents. I am extremely impressed with the kind and professional interaction with my parents who were resistant to support . I also was extremely happy with the quality of the help provided, provided even in these COVID-19 times. Our experience couldn't have been better, and if we need FirstLight again we won't hesitate to apply. I have a masters in nursing and find the FirstLight company to be top notch. Susanna P. RN MSN