Carlos was extremely helpful and helped me out in a pinch with my board presentation! Thanks Carlos... you're a life saver! read more

My brother booked this room for us with a double queen bed and used his points. The room has a microwave, large refrigerator, a sofa to rest and room is very long and spacious. They serve a nice breakfast too, but I did not take advantage of this as I hardly eat any breakfast. Location is nice as it is walking distance to the convention center and some of the restaurants. They have a park across the street, it was a Pokemon paradise. The downside of why it does not get a 5 star is the bathroom is quite small considering the space of the room. That is the only complaint and I am not a fan of the sliding door for the bathroom, but I know why they have it as they needed to save space. read more

Excellent service from the front desk, Carlos was a big help in making my stay very enjoyable.

This is the best Hotel in the Valley. Great room, clean and beautiful. Clean pool and designed like a resort. Customer service is 5 stars from top to bottom. Janette from the front seat is very helpful to everyone and goes above and beyond to get her job done. The entire staff love my family whenever they come in town to visit me. The manager upgraded their breakfast and dinner menus just to make everyone happy making it a 5 stars menu. This is the safest, military friendly, family friendly place. I stay there for over a year. I will come back if I ever return for work again read more

Was pretty satisfied with my stay at Home2 Suites McAllen over winter break. Played in the chess tournament happening in a nearby conference center and Home Suites perfectly met our accommodation needs. read more

Home2 Suites by Hilton McAllen - Hotels Near Me - Mcallen, Texas

I travel to the Valley often for work. This Hilton property is located in a very convenient area that's close to restaurants and shops, many within walking distance. The staff here are always friendly and efficient and the rooms are clean and comfortable. My only suggestion for improvement is the happy hour snacks and breakfast, which typically are not very appetizing. Other than that, Home2 Suites is an accommodating lodging option. read more

Super Loud party at the pool. Non stop noise (yelling, bass music, screaming). Staff did nothing to quiet them even past 10pm. I'm never coming here ever again and will discourage anyone else. Not somewhere a business traveler should go. If they don't have a quiet hour policy they should. If they do they should enforce it. read more

I'm actually impressed on how clean and nice this hotel is. I've stayed at a couple around the area and they weren't so nice. The rooms are huge and have a small kitchen and living room with a pull out bed. The restrooms are roomy too. Service is great. The only thing that I did not like was the breakfast but other than that everything is great! Will be coming back to this hotel. The stay was great! read more

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Home2Hilton gives such a warm inviting feel as if you are at home. We stayed two nights and loved it!. The staff is very friendly and professional but I was mostly impressed with the safety standards they have. They have saniter stations set out and the hot breakfast is set in either portion containers or made for you by order. The breakfast personal also ensured we had a full breakfast even though we showed up 1 minute before breakfast was closed. That's true service. I was also able to try the gym and was given complimentary headphones to listen to my jam since I forgot to pack mine! For convention guests. This place is located within distance to Mcallen Convention Center. Loved This place !! read more

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Excellent in terms of location, customer service, and comfort. I could not have asked for anything more. Located adjacent to one of my favorite hotels in all of McAllen (The Cambria) and across the street from the Rio Grande Valley airport, this Home 2 Suites is remarkably quiet (considering its close proximity to the airport + interstate) and conveniently located to restaurants & additional shopping locales. I greatly appreciated one of the front desk agents recommending the Grubb Hub application due to me arriving at the hotel with an appetite (I didn't want to leave the room that night due to fatigue). The room was up to expectations- clean, spacious, and without the paper-thin walls that echo every little sound or bed vibration. The property itself is private in a way that it feels as if it is surrounded by trees & foliage on all sides (with exception to The Cambria, of course). Plenty of parking around the entire building as well. Certainly one of McAllen's best hotel properties. Will certainly return when down in The Valley once again. read more

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Great place to stay. Employees are friendly and very helpful. Strongly recommend Great job Victoria & Melanie read more

I always stay at the McAllen Home 2 Suites when I'm doing business in the valley. I get the best service over any other hotel in the area !! Melanie takes such great care of me and my colleagues and always makes us feel at home . Her smile is infectious and she goes above and beyond to make our stay memorable , The hotel is always decorated for the season and very clean ! Thank you Melanie for everything . read more

I had the privilege of staying at the Home2 Suites by Hilton in McAllen while I was away on work. I called this place home for 45 days, and it really did feel like home to me. The hotel staff quickly became my family away from home. The hotel manager Miriam greeted me everyday she saw me, as did all of the other hotel staff. The rooms are cleaned and serviced daily and the service staff is AMAZING (more on that later). The pillows and bed were the most comfortable I have ever experienced in a hotel, and I sleep in hotels quite frequently. The coffee is always hot and available 24/7. The breakfast is good and has a large variety. The gym was always clean and I was able to get a great workout everyday. The hotel is within walking distance to the convention center, great restaurants and a really cool veteran memorial park. I took walks there frequently. The best part of my stay though, hands down, was one of the housekeeping staff, Salome. Salome is such a beautiful soul who takes pride in her work as well as her guest and customer service. She really helped ease the stress of being away from my family for 45 days. I left some things behind in my hotel room on accident (as I just left today), and she already contacted me about those items. She said she will leave them with the manager for me to try and get them to me. I have never experienced such incredible customer service in my life. There are many hotels to choose from in McAllen, but whenever I am back here, I will be staying here. Salome will be a hotel manager one day. read more

I have been staying here often on for the last couple years and have always received excellent service, clean room and would recommend if you have not stayed here give it a try. If you stay here and get the chance to meet the Manager Ms. Aguilar tell her The Colonel sent you. It won't get you or me anything free but at least it will let them know you read this! Make It a GREAT Day! The Col.™ read more

I always stay here or at the Double Tree! Hotel is nice staff is very nice and friendly which is a BIG plus! Gym is a nice size! For me the downfall is breakfast! The breakfast bar is kinda basic and everything is warmed up in a microwave! They have a happy hr from 5 to 7 Monday threw Thursday free beer and wine and snacks! read more

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So I'd been traveling the whole day by the time I arrived. Jeanette was just wonderful, polite, professional and got me checked in right away. The room was clean, the bed and pillows were nice and soft. 10 out of 10 I'd stay there again. read more

Gran atención recibida por parte Mr. Jorge Revilla, excelente servicio, ecxelente atención, gran persona. Felicidades por tener este tipo de personas dando la cara del hotel! read more

We absolutely enjoyed our stay. The staff couldn't have been kinder, more welcoming, and eager to assist. The rooms and building were spotless, breakfast nice, and coffee great! We will definitely be back! read more

5 stars except every morning starts with political TV. Can I eat breakfast without that playing in the dining area?

We recently stay at home2 on Ware rd. McAllen , Tx. The staff was very accommodating and happy to fit our room needs . Special thank you to Napoleon and Enrique. Thank you! read more

What a wonderful time we had this past weekend!! Our grandson had a state chess tournament at the McAllen Convention Center. We are sooooo happy we chose to stay here! This place is so clean, the staff are very helpful and welcoming! I loved that a digital key was available for our phones, no one lost a key :) I want to thank both Victoria and Melanie for such a great breakfast bar! Such yummy omelets, sausage, hashbrowns, breakfast sandwiches and bowls, as well as all the usual stuff.....waffles, cereal, muffins etc. There was coffee available 24/7 and the staff put out cookies each day! We had the king one bedroom suite that was wonderful. My only complaint would be that I like a softer bed but it worked! This hotel is located near so many restaurants, shops etc. Thanks again to all of the staff especially Victoria and Melanie, you all are the greatest!! read more

My family came to McAllen, Texas for a bridal shower for my future daughter in law. Hotel staff was very friendly and accomodations were top notch. The continental breakfast was very good with a variety of delicious selections. Guys and girls worked very hard to keep everything fresh and stocked. Shout out to Victoria and Melanie for their extra hard work! Will stay here again for sure. Thanks! read more

Stayed for the weekend at this hotel. it was very clean and new. Great room layout. the breakfast buffet was tasty. Victoria and Melanie were very sweet and accommodating! read more

Everything is nice here. The only shortcoming I can see is they don't carry USA Today at this location but they did have the Wall Street Journal. read more

The hotel is very well located. We really liked the room we had, the cleanliness of the facilities and the convenience of the room amenities. The suite has a very good size, and the furniture layout is perfect. I have two suggestions only: 1) Improve the friendliness of the front desk staff (I understand that it is a Business Class Hotel, but is such a cold treatment necessary?) 2) The digital key did not work in the application, I had no major inconvenience with that, but .... it was the first time I would use it! We thank you very much for your attention and the excellent service we receive, do not doubt that it is our hotel of first choice in our visits to the city! We send you best regards! Agustin Hernandez read more

We stayed at this hotel last year and Miriam and the hotel staff was awesome so when we were going back this year there was not doubt where we would stay. The rooms are good size, we enjoy the breakfast they provide, the hotel is clean and all the staff are so nice and friendly. Thank you Miriam and your staff for making us feel so welcome during our stay. read more

This review is for the HOME 2 SUITES in Mcallen Texas. I have stayed here many times.. and each time I stay it gets better and better. I stayed here for work approx 2 months. What the hotel offers: A kitchen Dishwasher Full sink Full refrigerator LARGE Pool Basketball court BBQ AREA Lounge chairs King Size beds Double beds Luxury bathrooms New building Modern Everything is super clean and ON POINT! Cabinets Large TV in room Free wi fi Free parking Free breakfast Free happy hour Close to everything Very good resturants with in walking distance Next to convention center Next to highway Has a fire pit outside with a lounge area Well maintained landscape and indoor facility Gym with weights 75 cents laundry and dryer Atm machines Security entrance to entire facility The staff General Manager: Miriam Aguilar is a leader. She always has a smile and is full of energy to assist you with every need. No detail is under looked. If anything is not up to par .. she is quick to fix it ASAP.. on my last day.. I even saw her doing room checks after housekeeping did room cleaning.. Her standards are HIGH.. and she expects the same from her staff.. With COVID on high.. this HOTEL is spotless.. so clean youncam smell it and see it.. lysol wipes everywhere and all is being cleaned constantly. The gym is even social distanced and sanitized with free wipes and spray.. HARD WORKER LEADS BY EXAMPLE AND NEVER TREATS HER STAFF AS LOWER BAR.. THEY ARE TREATED WITH RESPECT AND THE DRIVE TO ALWAYS DO MORE AMD BE BETTER.. She comes on days off to make sure the staff the rooms the hotel and her guests are always happy and content and that everything is on point! If its not she will fix it! The Sales Manager: Yoli Garcia This woman is Amazing! The energy.. the attitude.. the will to always makes things 100% the best stay ever.. the work ethic is always on high.. she never stops working.. she even comes in on her days off to decorate for the holidays.. the lobby and meeting rooms are decorated like a high class establishment the attention to detail is awesome! The Front Desk staff: Always happy.. smiling.. always addressing you by your last name.. they work 24 hrs a day.. always ready to assist in every area toake your stay amazing.. I had to have receipts are weekly for work expenses.. JANNETE IS THE ACE in technology she is amazing! Napoleon always professional and helpful Harvey.. always in a great mood and hard worker.. ge even ordered an UBER for me to get to the airport due to no shuttle at 5am.. but not to worry this was Free. The house keeping Vanessa and Priscilla are amazing super clean and attention to detail.. this is always a concern in normal times.. but even more during COVID.. so pleased and content everytime they cleaned my room. The breakfast staff Betty Cuevas This woman is a nonstop work machine She made breakfast to all who come down during breakfast times.. due to COVID no one is allowed to serve them selves.. so she has to serve and make breakfast for all guests.. THIS WOMAN NEEDS A RAISE AND VACATION DAYS she never stops working.. cleaning.. and her since of organization is impeccable.. she is clean organizing constantly... While the staff at HOME 2 SUITES IN MCALLEN is huge.. ALL ARE AMAZING!!! There is a saying that says that with every great leader there is a great team.. When a leader takes.care.of there team.. The team takes.care.of them.. This is proven 100% at this location. I will always come back to this hotel when in Mcallen area. There is NO OTHER HOTEL LIKE THIS! THE STAFF THE SERVICE.. THE LIVING CONDITIONS ARE 100% SPOT ON!. THANK YOU EVERYONE! FOR MAKING MY STAY MEMORABLE AND FABULOUS! read more

My recent stay at the Home 2 Suites was probably the most frustrating of any stay I have had at the Hilton Brand hotels. From the get go the service was extremely rude. Ever been greeted with "Yes?". It so warm and comforting makes you feel welcomed. (sarcasm running on overload right now). I had already chosen a room via the app and was assigned a different one because the other room was unavailable. I choose the room for the double the points and because it came with snacks. Well there were no snacks or drinks in the room. I informed the front desk the Jeanette and she apologized and committed to having the snacks and drinks brought to the room. We returned 6 hours later and there was nothing in room. Went to use the shower and there was a yellow stain in the shower stall. When we checked out we informed the gentleman at the front desk of the issues and he said he would leave a note for the GM to get call me about the concerns. No call back, I reached out to Hilton guest relations they also promised a call back. And still no call back. This of course is the last stay at the Home 2 Suites in Mcallen, I hope that you read this review and choose a different hotel in the area. This will only ruin your getaway and frustrate you. read more

This is my Favorite place to stay when visiting McAllen, TX. Staff is kind and their rates are reasonable. My family and I love the quiet rooms. The nice and comfortable bedding. The Towels are white and a new comfortable feel. The water pressure is strong. The pool and the BBQ pit area is clean and works great. Beautiful atmosphere. If you call or come by ask for Luis. He helped us get accommodated and was very helpful. He knows the area and can recommend eateries nearby or shopping centers in the area. Luis is friendly, kind and knowledgeable. Great hotel with great staff. read more

Found this gem while looking for pet friendly hotels, and we are so glad we did! The suites are spacious, and the staff is wonderful! Jessica at the front desk was so sweet during check in and check out. They serve free continental breakfast every morning and also have a free social hour in the evenings. I like that they focus on sustainability without sacrificing comfort and practicality. We will definitely be making this range our new hotel of choice! Thank you for an amazing weekend! read more

Being a big fan of Hilton. I love it when there is good service incorporated to me and my girlfriend. We had a great time but Suresh at the front desk made my stay that much better. Being a diamond member he was the most knowledgeable person here. With the best 1v1 conversation, and aid. Thanks for everything. Whenever this Cali boy is in the valley request for Suresh. He will make your stay . read more

Everything here is awesome! Clean, spacious suites with full kitchens. Comfy beds, attentive staff, and thoughtful furnishings. I was worried walking in because it was closer to the airport than I thought and I heard noisy planes landing. However, once in my suite, all airport noise was muted and it was a very quiet night. I will definitely be back the next time I stay in McAllen! read more

Brand new hotel. Clean, spacious rooms with great kitchen space and living area. Room layout is perfect. Rooms are quiet and comfortable. Great location...close to everything. The staff is wonderful. Breakfast has a good selection of items and the saline pool is heaven. Definitely a bargain for the price. Staying here 3.5 weeks and couldn't be happier. read more

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First time staying here and i fell in love with the place .. so clean and very restful sleep. Their free breakfast was soo good and lots of healthy option. The staff was so friendly .. they have everything if you forget anything even a wine opener lolz .. will defintely come back if i go to Mcallen read more

I had a really nice stay here overall. Got a real good price, great location near the convention center and surrounded by restaurants and they have a great staff working. The only negatives was the poor water pressure in the shower and the breakfast area has limited seating and is laid out in a manner that does not flow all that well. But no big deal. read more

very good service victoria & Melanie thanks

This is probably the worst place to stay if you would like a peaceful nights reset. Feeling like turning in early forget it! If your room faces the basketball court good luck! The basketball court has a 10pm curfew and it is consistently used by guests. The bouncing ball sounds like they are bouncing it behind your headboard especially if are on the 1st or 2nd floor. Wait, it gets worse the guests bang the walls of your room with the ball while they play. Who thought of this! Did anyone think to locate this in the parking lot area? Furthermore, the walls are thin, so when you're all done listening to the ball bouncing you can look forward to listening to the big man next door snore his head off. Or you can listen the big foot guest up above you throw his heavy objects over and over on the floor until he gets tired and goes to sleep. This place, regardless of the amenities is NOT worth the insanity going on! You have been forewarned. read more

I have stayed at this hotel multiple times and it's the best hotel in the McAllen area. Always clean and friendly staff. Great location near everything you need from shopping to eating. I will continue to stay here in 2018. read more

Hotel is better than I expected. Found the staff (Carmen, Miriam, Luis, Jessica) very helpful and inviting. Desk staff always asked how I was doing and had recommendations of where to go and eat. Would definitely recommend a stay there. The cleaning staff was also very attentive in general. read more

I stay in hotels 5 nights a week, so I'm very familiar with breakfast bars, the good, the bad and the ugly. I was initially impressed with the cleanliness and quality of this hotel, that is until I went to breakfast. They had put out previously frozen thawed out fruit that's intended for use in smoothies. Really? Who among us would eat slimy looking mushy thawed out fruit? I sent the GM Mario Flores an email the same day essentially saying that it would be preferable not to have any fruit at all than to have mushy, slimy thawed out fruit. I never heard back from him or anyone else. The same thawed out fruit was still on the breakfast bar when I checked out. I know I sound like a breakfast snob, but ask yourself how you would feel if someone put out slimy looking mushy thawed out fruit for your breakfast? They're really insulting your intelligence hoping that you wouldn't notice. And they don't respond when you call them out on it. They obviously could care less about what their guests think or how they feel. Not a good reflection on the Hilton brand. read more