We walked in to look at mattresses. Earl was extremely helpful and not pushy at all. The store was…read moreclean and my kids enjoyed the free candy/ice cream area.

Service was great, I can't remember the gentleman name but he was brown skin with glasses and older…read moreguy helped me a lot decided on what I wanted. It was so many options from sectionals, to bed sets to lamps and so much more. There were good prices so much to actually look at I was so surprised.

The name doesn't really match this business. This is a really nice furniture store. We have visited…read moreit numerous times and allays feel the same - we love what we bought and enjoy the experience. Friendly knowledgable staff that don't climb all over you like many other furniture stores. Now, given that, this is a store with fine quality and in some cases artistic pieces - the prices reflect that. These people know fine furniture and know how to assist. I recommend it for those seeking fine furniture.

About 8 years ago we bought a sofa, ottoman, and Mission Chair. All were the Stickley brand…read more Earlier this year, we went back to update a room. We purchased a large loveseat, a recliner with ottoman, and have another recliner with ottoman on order. All are the Stressless brand. We have been pleased with all aspects of the operation. That's the salespeople, the products, and the delivery people. The owners and salespeople must be going crazy with the long lead times for the furniture. It's not just them. Our local Amish furniture store has a sign at the entrance letting people know delivery time will be 6 months plus.

We have begun looking for furniture for our theater to update things. We stopped here to try & find…read morea couple end tables. We bought things here before and we enjoy the creative aspect of their goods. The first thing that caught my eye was a wine bar made from an old steel tank. Adorable. Some of the light fixtures were also very creative and cute. Unfortunately we didn't find end tables that fit our needs. I'm sure I'll shop here again when looking for furniture.

This is a review for Arhaus as a company and not our local retail store. Unless you are buying a…read moreproduct that is in stock at the local retail store or sitting in their distribution center, do not trust anything they say about delivery times. We are currently waiting seven months for a product that was promised to be in stock and would be delivered when we moved into our new home which was two months after the order date. Product was paid in full on November 10, 2024. We have been given at least four different dates of when this product will arrive. We are still waiting.... We have been told that the product would be ready to be delivered early April 2025, April 13, 2025, at the latest May 31, 2025 and today they have told us at the earliest time that the product would be in stock in the United States will be June 10 2025. The product was ordered on November 10, 2024. This is for side dining chairs. We have spent a significant amount of money furnishing our new home with Arhaus furniture and I will never do business with this company in the future. For what we have received so far, the quality of the product is good but this company is highly unethical and will tell you anything to try to appease you. Again, unless this is a product that is in stock at your local store or guaranteed to be sitting at your local distribution center, I would not purchase from this company.

Expensive but they have some nice pieces of furniture and decor right in the dayton mall. The sales…read morepeople are walking around to help and u can tell thry work on commission. Saw several things I'd liked but our small house is full.

We just made our first major purchase with Morris Furniture. From the time we walked in we were…read moregreeted with exceptional service. We were able to find the perfect couch with just a few questions asked by the sales rep. The transaction process was quick and we were fully informed about the timeline for delivery. We chose the top tier delivery service and the gentlemen delivering were friendly, courteous and proficient. The item we purchased was a couch and it is the most amazing piece of furniture we own, definitely worth every penny.

Dunn's furniture has been my go-to for the past 10 years for Beds, Fridges, Air conditioners…read more I have bought a total of four mattresses and 3 box springs all in great condition, clean and recycled. When I bought my very first house it needed a fridge...Bad. The old landlord let his go to hell and Not Only did I find a great Fridge at Dunn's but they delivered! (Up three flights of stairs) AND Hauled the old one away! Its been three years and this fridge still serve me well! Buying New has always been expensive and a hassle but with Dunn's affordable prices and delivery I have been more than pleased. Now I'm looking to downsize my mattress and I already know who I'm going to call! Dunn's Don't Let Me Down!!

When I switched apartments and needed some new beds and a refrigerator and other things, Dunns'…read moreFurniture was right there with everything that I needed and all I bought from them was clean, in great shape, and totally functional and while I was living in the area, they became and remained my go-to furniture store. They saved me a bunch of money too.

Buying loveseat that feels great to our back. Noticed alot of scary bad reviews. On product quality…read moreand customer service so hope i dont have to modify my review later. As it is we are very pleased with couch and price. We are not in huge hurry so if its bit delayed fine. We are trying to sell other love seat first to make room for new one.

ordered items in June and scheduled a July delivery. Was told the couch and bedroom set were in…read morestock items and half the bedroom set and part of the couch were not delivered without warning. The rest of the couch didn't arrive until November after having to contact for status every 2 weeks. The store never reached out to us. We also ordered a table and chairs that has yet to be delivered. They have been stating "3 more weeks" since July. It was promised today, 3 weeks ago and we were told it hasn't shipped yet. Highly recommend finding a more reliable company

Inept and terrible customer service. Last year I bought an $8000 mattress set from this Ashley…read morestore. After ordering, almost 2 months went by without any communication about delivery. Upon contacting the store they told us it had been in the warehouse for quite some time and they never reached out to setup delivery. They said they would look into what they could do for the trouble (we didn't really ask for anything) and they provided us a $250 credit that we actually never got notice from anyone at the store we got it just showed up via an electronic commmunication. Recently we got an email that the credit would be expiring soon so we went back to the store and picked out a coffee table. There was a small balance to be paid via credit cardwhich we did. A few days later we get a call that there's was fine print to the credit that was never disclosed that we had to spend, at least double the credit amount to use the credit. We told the person who called we'll just take a refund of the credit card amount. and to cancel the order. The refund never occured so we went down today and got the refund per the store manager, who just processed the transaction, and after hearing the story did nothing else. I will literally spend my money anywhere else in the future. To have a courtesy credit transaction to make up for a previous customer service issue be handled this way is an indication of that company's commitment to customer service, which is apparently non existent.

We are in the process of getting new furniture for our theater room so we stopped in. They have a…read morewide array of creative items and we bought a love seat, a recliner and a rug. We ended up with a nice discount too because they had a Memorial Day sale. Yup, we will be back.

We purchased a new couch from Big Sandy. This was our 2nd purchase with them. We had an issue while…read moreordering trying to pinpoint the correct ottoman due to an incorrect online listing. Both our sales rep (Steve) & the store manager (can't remember his name) at the Dayton location were great at problem solving to find a solution. This will be delivered at a later date so we're hoping it comes in correc Our couch was delivered today and the 2 drivers were fantastic (Stephen & Dom). We knew we purchased a couch that could have been too long to bring through our doorway. Stephen & Dom offered to bring in through our window after problem solving. I signed a waiver for this part, but was happy to do so. Long story short, they got our couch in through the window. Both Stephen & Dom were super nice, professional & willing to get our new couch in our house. Much appreciated to both of them!! We will be back for any future furniture/appliance needs.

I looked on line to get some replacement knobs for my cooktop. They stated the item was in stock…read moreand would be available for pick up in a day. No big deal so I placed the order online Jan 19th. Well I did not hear anything called in a week we had to order from manufacture. Two weeks. Well they finally arrive on March 6th. Any apology? Nope made me wait for 30 minutes to find the box and thankfully the warehouse guy ran the knobs up to me so I did not need to wait in pick up line. I think this is my first and last purchase from Big Disappointment, I mean Sandy's