The wifey and I went to see how we could decorate our home. We highly recommend this store. They have so many nice stuff. We got helped by a young lady name Maria. She was so helpful. She walked us to what my wife was looking for. When we were ready to pay We had found some stuff that where kind of damaged. We asked the cashier for a discount and they call the manager. I believe his name was Alex. Great guy and very respectful. He helped us and give us a discount on the damage items. We highly recommend this store friendly workers. read more

Located in the Mountain Grove Shopping Center is a combined Homegoods and TJ Maxx. I like shopping in Homegoods' snack section. They usually have good snack items that I would not find in a typical grocery store. Stuff I purchased w/a $25 gift card and paid a balance of $30.72 above the card 4 Wellness food items 1 Bath and Body item 2 Haircare items 1 Kitchen item Great selection of household items in the various categories. Was visiting Redlands fairly recently and went into TJ Maxx first. Then adventured into the Homegoods. Both stores were organized and clean as it was a Sunday morning, just opening for the day. Customer service was pleasant. Would return if visiting again. Homegoods combined w/TJ Maxx for the win! read more

This Homegoods is combine store with TJmaxx . Other discounted stores in the same plaza are Ross and Nordstrom Rack , gap outlet , hobby lobby & banana republic outlet I kinda of giggle a bit walking around the store. I noticed a few male partners looked a bit tired and bored . If you are looking for your female partners just head to your local home goods perusing the aisles lol!! Here for some clear bins to organize my refrigerator. Found a few so will be making some changes soon. read more

Homegoods - Looking for some organization plastic trays - Home Decor Near Me - Redlands, California

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Always enjoy going into this location. Seems to always have a good amount of variety and selection to choose from, which makes it well worth the time. read more

Extremely disappointing experience due entirely to poor management. My wife and I drove nearly 50 miles to this location after being told they had a specific set of picture frames we had been searching for across multiple HomeGoods stores in Southern California. Two frames we previously purchased from HomeGoods turned out to be broken once removed from their packaging, so we brought them with us to do an even exchange -- something we've done many times over nearly 20 years of shopping at HomeGoods. The cashier Orin was polite, professional, and willing to inspect the replacement frames before completing the exchange. However, once the store manager Alex arrived, the entire experience went downhill. From the moment he approached us, Alex was rude, arrogant, and condescending. He immediately claimed we had to return to the original Corona store and made up a policy that directly contradicts standard HomeGoods corporate practices. We've exchanged damaged items at different HomeGoods locations countless times over the years without issue. Only after I challenged him and stated I would contact corporate did he suddenly reverse course and tell the cashier to honor the exchange -- proving this was never a real policy issue. Despite being clearly in the wrong, Alex offered no apology, no empathy, and no accountability. This behavior is unacceptable, especially toward loyal customers who have spent tens of thousands of dollars with this company. Mistakes happen, but how management handles them matters -- and Alex handled this situation in the most unprofessional way possible. The cashier Orin deserves credit. The manager does not. Unless corporate addresses this leadership problem, I would strongly caution others about shopping at this Redlands location. read more

It's great that they are receiving donations but screaming on the intercom is extremely overstimulating when you're in the store

This is one of my favorite stores to buy seasonal house decor or just houseware items. Suggestion when you come shopping here, if you don't like waiting in long lines, then don't shop on the weekends. The best time to shop is during the week. I usually walk away if I already see a long line when I go inside. I like to take my time to browse for little treasures that I can add to my home. I'll definitely be back to find more gems. read more

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Beautiful huge store with lots of items to pick from! We bought some items for a gift and we're worried they would scratch or break. I mentioned it to Amy our awesome cashier. She carefully wrapped each item individually and didn't make faces nor seemed annoyed while doing it. That's customer service right there! Thanks Amy for making sure our items were carefully wrapped and cared for :0) read more

Homegoods - Home Decor Near Me - Redlands, California

The place was packed from parking lot to inside the store. But we found what we were looking for. It was a happy place seeing a lot of shoppers and very kind. I was happy for the price of lamps. read more

1/4/21 Usually I love this Place, but today it is in disparate need of some product...... clearance.....clearance .....clearance.... And lots of empty shelves .....but you wouldn't know it by how many people were in the store....the line to check out was long.....maybe 20 people or so..... I am not one to wait in line & I need nothing but yet here I was waiting..... Line went fast.....lots of staff at the front making sure the line is moving.... Parking is plentiful.... read more

Homegoods - Home Decor Near Me - Redlands, California

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Today I went in to look for Christmas things and the register lady was nice but my daughter was having a melt down and I over her the manager and her co worker gossiping about my daughter very rude and unprofessional. read more

Friendly atmosphere and employees were smiling and appeared happy to work at Homegoods. Very thankful for the gifts they supplied to begin making the Birthday surprise very exciting. So much of a selection and wonderful value. 5 Stars to the employees and 5 Stars to management for the creative and kindly thoughtful displays of products. read more

Came to shop today I was trying to hunt down HK items. I went to the back to look at the blankets and there was a Caucasian lady blonde hair and I ask her if there were any and she was just plain rude about it. I walk out of the store. The store needs to retrain her on her customer service!! read more

Stopped by here today while out in the area and ended up spending a few hours here! Haha. I liked that this is Home Good and TJ Maxx in one. There's so many good finds! You just need to have the patience to look through stuff lol. There's plenty of parking since this is a big shopping plaza. read more

There seems to be a reoccurring theme here of insane line wait times for relatively short lines... like other reviewers, I spent close to an hour in line with only two registers open. This problem needs to be resolved. read more

Always fun to browse. No surprise that some things aren't in great shape but I enjoy the browsing and finding great things sometimes.

Abysmal during the holidays. The cashier lights are on to make you think the line will move, but there is no one at the registers and the staff obviously take their time to prevent being overwhelmed by the amount of customers. Took an hour and 10 minutes waiting in line. Unacceptable, would have walked out had they not indicated otherwise. read more

I drove 45 minutes to get to this store since it says it's open and usually has the best selection. when I get here there is a mob of people waiting outside because the doors are locked. I sat and waited about 30 minutes and an associate finally comes out and tells everyone they're doing inventory and no one knows what time the store will open. read more

Based on other reviews it seems that returning items here is difficult. I called ahead to ask if I was able to return coffee syrups that did not taste good at all and was told yes and to just bring the receipt. So I took the long drive back to home goods and was told I couldn't return open containers. I explained how I called ahead and was told that I could. I was still denied so I just ended up throwing the two bottles away into the outside trash bins. It was a waste of gas and time. Make sure if you're going to purchase foods or drinks here that you double check everything. The associate was really nice, but it was upsetting how not everyone knew the correct return policy. read more

For a minute I thought that I was on the store I dislike the most..no names but starts with a W...t on regards to customer service. Today I spent 1 hour and 20 minutes in line to pay. They don't seen to manage nor care with only 2 and at times with 3 cashiers. Very disappointed with this store in Redlands read more

Do NOT go here!! I came in looking for a chair and found the exact one! Had a tag placed on the seat for $149. Not to mention it was in the clearance section. Amongst everything marked down. So I grab a person and ask if this is the correct price? He says yes that's the tag sitting on it. Then I said I'll take it! He then asks his manager LAURA and she comes over and says sorry this isn't the tag I don't know where this tag came from. I explained to her it was sitting on the chair and she rudely told me "well it wasn't attached so anyone could have put it there." Almost implying I put it there. I asked if she could honor the price and she said NO! Very Rude! Will NOT be back! read more

Love this store because it's a great store. I don't think the mgmt has a grasp on how to train and greet customers on the floor. There are employees who are on the floor stocking. Walked the entire store and not one employee stopped to say hello or ask if there was anything you needed or even have a good day. They only greet you at the registers because that's what they're trained to do. Once in the floor is ever a word spoken. They speak to each other on the floor or in passing.... but not once had I seen the woman working the floor say a single word to each customer she passed by. As I was trying to decide if I was going to buy something, I chose not to after a worker whisked by me in the kitchen section dead smack in front of me as I was looking at something. Not saying excuse me or did I find what I was looking for not a single word. If this is a reflection of mgmt, I will definitely find another store to shop at to purchase what I If I didn't like this store so much I wouldn't come to this location. Employees attitudes really suck here and are not nice to the customers. A glass fell and the employee who called for clean up had a very snotty attitude and didn't even respond to me when I told her she needs to make sure the rest of the pack of glasses are secure so the rest doesn't break. I'm taking this to corporate for sure... read more

Very disappointed! Bought two cantilever umbrellas from the Redlands Homegoods. One was missing a screw and locking knob, but I managed to fix them. Got them home, purchased separate weights to hold them down and within one month the umbrellas faded in the sun while closed. Now when I open them I get to see faded blue and blue vertical stripes. Can't get much cheaper quality than that. Being a regular purchaser from this store I expected more. Surprised and again disappointed since now I have endure addition cost to replace two umbrellas. Buyer beware ... read more

So... I basically live here! I love the rare home decor items that I find while shopping here. Im glad that the staff doesn't come up to me every 2 seconds asking if I'm looking for something; it feels like the staff understands I'm not looking for anything in particular I'm just here to get home decor items and hide them in my car from my husband. lol. This store has a huge selection of discounted name brand rugs, art, ceramics, candles, dried foods, Mirrors, pillows, blankets. It has everything you need to make your house a vibe. I'll probably see you there! read more

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Your employee Abeer Y. Rudest customer service ever. Mock us and walk away. Do better

I had great Customer Service yesterday! Employee Nora was extremely helpful. I was in dire need of a platter, and she searched and brought me multiple options. Finally we found the one. But the GREAT service did not stop there, nor the shopping. Lol we also found linens, plates, bowls and the list goes on. Thanks to her my friendsgiving was a success! HomeGoods you have a shopper for life!! read more

Went to the store today. Was going to purchase several Christmas presents. Looked for a cart at both doorways. NONE. I asked clerk if they had any carts. She said "look at the other door". I told her there were none there. She said, " then no, we don't have any". 5 employees standing behind counter talking...I put everything down and walked out. There were several carts out in the parking lot. Didn't feel it was my responsibility to go collect a cart in the parking lot to shop. Sad service these days! read more

I love the items at this store but the customer service here is the worst!! I was sitting near the door to try and get some better reception on my phone and an associate tells me I need to get off the sales floor and make my purchase because I had to leave all the while their line was passed the que section. Also as I am walking out the same associate refuses to acknowledge that I am leaving and instead acknowledged the lady behind me and wished her a good evening. From now on I will make it an effort not to shop at this location. read more

What happened to the days when customer service was a priority. It's no coincidence that Amazon and Chik-Fil-A excel in sales. I always come to TJ Max and have not experienced anything remotely close to the rudeness I experienced today . When I asked a question the associate didn't only respond but was rude and gave a smart alack remark. Two other girls with the same response. Please companies train these young workers professionalism. read more

Avery was so nice and was very professionalwell definitely return because of her she greeted me and thanked me make me fell very welcome and it was closing time .. 5 stars for your personality read more

This store has become a joke with the new management specially Angela, who claims to be the GM. Zero customer service. I over hear her literally bragging how she mock a customer for showing up to return items without a receipt and after several minutes the customer found it but it was over 90 days past the return policy, with someone in their In store radio. I was shock to see that attitude specially at this store who all had been very helpful prior to this experience. She tried to embarrass me as well for trying to return couple of items that my mom had purchased and lost her receipts. And when I asked for her name to report the incidents (my incident and the one she mock the prior customer) to corporate she gave me more attitude. People with her attitude shouldn't be running a store. read more

Wife and I went there for a Rug, we found what we needed pretty cheap. All Good. Pros: Low prices and pretty good quality for what you pay. Service, not so many folks there but they were super helpful. Checkout staff seemed happy to help too. Cons: Well, it is a discount place and you get folks looking for cheap stuff, nuff said. Given it a try, large variety. read more

I enjoy buying their snacks at Home Goods. They were pretty cheap but their clothing, furnitures and other stuffs were pretty expensive. Overall, the atmosphere in the store is pretty nice that's all read more

This was my worst experience yet coming to Homegoods. I went in the family game section for under $30 and bought a monopoly game. It did not have a tag but I kindly told the cashier I received it where the under $30 game night section is. She went to tell her manager to check the price and comes out of no where saying it's $80. I kindly told the lady I got it where it was $30 and I even told her to check the cameras and she gave me the biggest attitude saying no it's $79 and the whole line looked at me and her. She even tried to say that I put the monopoly game there when clearly there was 5 other games like it there. I then kindly said fine and felt the biggest humiliation ever and bought the game. I repeat don't ever come here the managers hate their jobs and give you the biggest attitude possible just to get their sales up. read more

Every time I need to buy a gift I always find it here. I love this store! I recommend shopping there first thing in the morning when they open. It's quiet and you don't have to wait in a long line. Although I have been there at peak hours and the line moves pretty good. Always a good to place to shop any time for just about anything. read more

I loved this place, I found a couple of things for a great price. Will be coming here again.

Loving this store. It was grand opening, packed, but everything was well ran.i can't get enough. It was very clean, the people were friendly, but most of all they had a nice selection of everything. I'm re doing a house, so I visit many of these stores. read more

I have had 2 separate issues returning items to this store. Something is wrong with what is on the tag and what prints on the receipt. Maybe it is something with the bar codes. Whatever it may be it has caused me to stop shopping here. I don't want to be stuck with an item I may not like. read more

Always love a good Home Goods. This is a combo TJ Max store. Staffing is low and we were never approached by a sales person. We browsed for quite some time but never met anyone. I'd of course come back but I'm still a fan of good ole customer service. read more

They have a lot of stuff. Seems to be a bit over priced but I love finding hidden treasures there. The staff seems pretty miserable. Except for one lady who's always nice. Other than that the other female staff seem pretty miserable and bored. read more