Great service selection and value!! I very good furniture store for less than what you pay at…read moreAshley or Bob's!!

Great product, great price. Delivery came as promised. I will definitely shop there again!read more

First of all their items are overpriced considering the quality. Cheaply installed and gaudy. The…read moredelivery workers, are unprofessional, do not follow direction and will not hesitate to send back items delivered, if they feel they can not manipulate your items through the door. After 1 year the bed frame I purchased became unstable. The wood holding the mattress, the whole base, is starting to fall apart, failing to support the mattress. I called to an exchange or at the least a tech to come and properly adjust. They did nothing. Please do not sho here, you're better off buying from Amazon, where atleast the material is better quality and sturdier. What a waste of money. I honestly wish I can give zero stars.

Very Friendly and helpful people. Great selection and prices in the store. I was in a hurry and…read morethey got me in and out quickly with exaclty what I needed. I highly recommend doing business here. They have my future business. Can't wait for my delivery!

If I could give two separate reviews, one for home furnishings & sleep consultant, George William's…read more5 star service, and 1 star for the store manager, a woman whose name I unfortunately did not get, we have an average of 3 stars. I came in for a dresser that another Raymour location failed to fulfill (twice). The Iselin store had one on the floor, so I took a chance at trying to buy it. The female manager was not helpful, cold, inflexible, borderline rude, and had zero customer service skills. George saved the day by being kind, helpful, and customer-focused. Within minutes of being shut down by the mean manager, George had sourced me the dresser from the Watchung store location, who were happy to sell me their floor model and had it all wrapped and ready when I arrived (5 stars for Watchung too). It's unfortunate that the Iselin store manager adds a negative tone to the overall experience at the Iselin location. The store should strongly consider a change for overall improvement.

No returns or exchanges got a leather recliner so slippery we can't use it…read more Horrible store to deal with if your dissatisfied

We purchased a 5 year old recliner from a friend. There is an issue with the controls, and it will…read morenot work. Technician quoted 6 to 8 week lead time for the part. We are now being told it is a 6 TO 7 MONTH LEAD TIME. UNACCEPTABLE!!! They are working to try and see what can be done. Very unhappy to say the least.

They delivered a used couch, which they tried to pass off as the new one I paid for (thankfully the…read moredelivery men confirmed my suspicion when it came unwrapped and fully assembled). The delivery men proceeded to cause more than $1k in damages to my hard wood floor and door frame. I was told anything over $500 in damages would require multiple quotes (which cost money to collect). The best their customer service dept could do was offer to replace the couch with a lousy $50 for my troubles- which wouldn't even cover the cost of a single quote! I would be CRAZY to let their delivery men back to deliver a second couch without getting reimbursed for the first. I was told to trust that they would handle it. Just like I trusted they would deliver the couch that I paid for. I've spent over $6k in this store over the last 2 years- never again.

I brought a sofa and love seat as well as the warranty plan. The catch is they only come for 3…read morecalls on the warranty plan. No one told me coming to clean the furniture was a warranty call. I have called numerous times about the sofa. Instead of fixing it correctly the FIRST TIME they just cut the metal piece that pierced the other cushion and eventually ripped it. The Customer Service department is RUDE and UNPROFESSIONAL. Especially manager Lauren. She had the nerve to say this is a new issue. If you cut away at the frame which is the problem how do you expect it to be fixed. So the foundation is now damaged and so is my cushion now that it is ripped. If I could have given them a ZERO I would. DON'T WASTE YOUR MONEY OR TIME HERE. Pay a little more for professional people and quality furniture. I will never shop there again!!!

Staff is always courteous. Great selection of furniture. Has multiple locations throughout NJ. They…read morerun special sales often and offer great financing terms. They also price match.

Joe did a wonderful job at making a large desk, file cabinet and shelving units with cabinets below…read morethem. I had a specific vision in mind for my office, with some definite details that had to be included. He went far beyond my expectations. The shelving units and cabinets had to be put up against a mirrored wall with a long shelf in between. That was done so meticulously and everything looks amazing. I often get compliments and asked who did the work. I highly suggest if you have ANYTHING you would like made to definitely contact him. You will be more than happy with the results.

About year ago I purchased a caffe table made by Joe. Super pro work as well super effect of finish…read moreproduct. Recently I decided to get small corner table from similar wood. Again I got wonderful product made with a lot of effort and pride. Highest quality wood, superb finish. Really can not be happier. Thank you very much.

It was my first time here. I actually did not go inside originally. This store is in an area that…read morehas several stores including Walmart and Dollar Tree. We had just come from both of those stores- myself and 2 friends...a married couple who wanted to go inside to peek at some of their mattresses. I tried to talk them out of it. I felt like they could get a better deal off of Amazon or somewhere else. They both insisted on going in but came back out very disappointed 15 minutes later. They said they were looking at mattresses and the entire time, the sales associate was playing games on his phone. They asked the associate some questions but he was extremely disengaged and nonchalant. He kept telling them the information was listed on the sign attached to the mattresses and "to read it." As the couple continued to press for answers, the associate eventually addressed their questions after he realized the information was actually NOT indicated on the sign as he had originally advised. My friend (the wife) came out to get me in the car. She asked me to go in. She said she was not satisfied with the information she received from the associate and wanted me to push for more information. It's a shame when a customer has to do a song and dance to get information about buying a product from a store :-/ It's like "Do you want my money or not???" I went in. The first problem was the mask-less sales associate who seemed unaware that we're in the midst of a pandemic. I asked the associate more questions but each time he answered us, he started with "I told her...." His sentences started out that way because he felt he needed to reaffirm the fact that he had already given the information to my friend. At this point, I felt the associate needed some additional training. It's super-unprofessional to speak to/about customers in that manner and I didn't like him standing 3 feet away from me with NO face mask on. The other thing is my friend asked him about a mattress which was attached to a bedroom set that apparently had been discontinued. The associate kept saying he could not sell her the mattress because the set was discontinued and it was the last one. It took my friend asking the question in 4 different ways before he actually understood what she was saying. I understood her so I don't understand why he did not. Maybe because he was so into his phone and not wholeheartedly into connecting with the customer and processing what it was she was actually inquiring about. You would certainly think the review would end here but I must say that things kinda changed. The associate out of nowhere went to put his face mask on then he became extremely helpful in addressing our questions and suggesting mattresses. He was even kind enough to call his supervisor on the phone in order to get additional information to questions we had and he offered us a discount. The problem is their prices are not that great. The signs plastered all over the windows of the establishment indicated they were going out of business and having a 50% off liquidation sale but if their prices reflected 50% off, I can only imagine that full price is 80% overpriced and that's why they're going out of business in the first place. Pablo the associate turned out to not be so bad after all but I do wish he would have been more helpful from the beginning then we would not have wasted precious time trying to pull information out of him from the start. I do not recommend this place because there's quite a bit of overpriced furniture here and nothing really special. I really love that silver set I snapped a pic of so I'm actually looking for it somewhere else for a better price. Please advise if you know where I can get it :-)

Bought queen mattress from this place because we didn't want to spend a lot of money. We paid for…read moredelivery and they were five days late on our estimated date and it was very difficult to get in touch with someone to reschedule. When we finally got our delivery the mattress came opened on top with saran wrap around it. Thankfully it was not damaged or dirty. The delivery guys were so unprofessional they rushed it up the stairs causing damage to our walls and breaking a family board right off our wall causing damage to the sheet rock. If you buy any thing from this place pick it up yourself. Pablo the sales rep was they only nice thing about this place.

I cant say enough about the service here. I went there the first time looking for kitchen chairs,…read morethe friendliness and time she spent with me was exceptional. When I did not find what I liked I had gone home and found something on the internet. Came back to the store and they gave me the chairs for the price on the internet which was alot cheaper than what the store was selling them for. When I was looking for diningroom chairs I researched them on the net first and then came here. Again the time and patience put into helping me was exceptional. I highly recommed this place to anyone looking for dinettes or dining room furniture. The service is excpetional. They know everythng and answer all questions. This is the place to go to for tables and chairs.

From the owner: Dinette and mattresses specialist since 1976. Every item in show room is 35-50 % off manufacture…read moreretail prices. More than 15,000 satisfied customers. Dinette sets, Kitchen sets, causal dinning sets, china and hutches, bakers racks, counter stools, bar stools, custom table individually, arm and side chairs, all size mattresses and brands. Deliver in company trucks with company drivers. All merchandise is inspected BEFORE delivery.

I do not recommend buying from this store. Eight weeks ago, I bought a couch during their Labor Day…read moresale. I bought (and paid in full for) a couch identical to the floor sample, not special requests. I was told it would be 4-6wks for delivery... I still don't have a couch. When I called two weeks ago, I was told it was a special order and those take longer but that the store manager would call me later that day to discuss. Two days later, he finally called me back to apologize for the delay but guaranteed my couch would be delivered a week from that Saturday. Well, today I called to inquire when it would be delivered tomorrow and the salesman on the phone told me they didn't have it yet but maybe it would come in this weekend. At this point, I asked for a refund and was told I would have to wait for the store manager, who doesn't work until tomorrow at 3. This is the same guy who sold me the couch, then promised 4-6wks, didn't return my call for two days, then promised delivery tomorrow, which isn't happening. Bottom line: horrible delivery time, customer service and at this point, thieves.

I ordered a bedroom set. It arrived in July. I was told the night stands were on back order and it…read morewould take 2 weeks max to get to me. 3 months later and I have no nightstands. It's almost November and I still have to place my glasses and cell phone at the side of the bed on the floor. My wife is using a clothes hamper as nightstand. All I want are my night stands. I paid 100% of the money but never received 100% of my order.