Great furniture store with a wonderful and varied selection of styles. Only complaint is I ONLY…read moreshop here when there is a "Sale" going on. Expensive most of the time, once in a while when you have time to look at every piece and every price tag, you actually can find that hidden "gem" hiding in plain site. Purchased many items and told many of my friends, my clients and my customers to visit this store. I am a real estate professional in the Hamptons for the past 20 years, and most of them love this place. Go shopping here, you'll buy something for sure.

Great resource for furniture and decorations. Used by lots of decorators as well as homeowners to…read moreget that "Hampton Look". Has sales sometimes. Carries Mitchell Gold furniture line along with others.

I've always loved Hildreth's! It's such a very iconic Hamptons store. Anything you need for your…read morebeach house can be found here, from exquisite linens to pool floaties. I was in search of a daybed cover that my mother had seen online, but alas, it's only available online or by order. The very gracious sales lady suggested a lovely quilt, but alas the daybed has a high, upholstered back. We would have to fold a quilt in half lengthwise. After some consideration, I bought a pool floatie instead. There were some gorgeous Matouk bed linens, but I definitely do not need more sheets!

I was very surprised and kindly enjoyed hand cream was incredible good my godmother loves the storeread more

Born and raised in East Hampton. My mom is building a small ADU. I wanted to get samples of luxury…read morevinyl tiles but I couldn't make it to Riverhead. I stopped at another place in Southampton and left right away because I could tell it was just beyond what we could afford. All custom everything. On a whim decided to stop at Hamptons Carpet One and it was one of the best decisions I made regarding the ADU! Eugenia greeted us and gave us an honest, up front assessment of our needs and what would work. We never felt pressured. We walked away so much informed and decided to go with engineered flooring instead of the LVT. We let our builder know about our visit. He was just as excited about the product we found. The next thing we know, we're ordering 36 boxes of engineered wood flooring that looks BEAUTIFUL. Excellent quality at an affordable price with great service. These peope know their stuff, and even when I called, and spoke to other staff, it was like talking to family. So helpful. I can't recommend them enough! I'm grateful we have a resource like them on the East End. They serve all sorts of clientele. Again, are very knowledgeable and although we didn't need them to install, they offered a great package if they did. You have to stop in at least once in your journey for the right flooring. Thank you Eugenia and the staff at Hamptons Carpet One Floor & Home!

Today while pumping gas one of this companies trucks appeared to be about to back into me. I laid…read moreon my horn and the driver continued to get incredibly close to my car, so I continued to beep. The driver screamed at me that he had a camera in a complete anger. I am a woman alone with children. I simply did not want my car damaged. I'm not sure what this guys problem was but I know I'd never want him in my house doing an installation. I was shaken. My husband on speakerphone could hear the man screaming at me. People were staring. This employee clearly has a massive anger issue. I called the business and the woman said "I'm sorry that happened, that's the world now." No, that's your employee and their behavior was completely unacceptable.

I visited Pottery Barn's Southampton location for the first time today and I must say, until now, I…read moredidn't know what I was missing. I have been a PB customer for years, in most recent years mostly shopping online. But occasionally, I do feel the need to visit a brick and mortar store to touch and see items before purchasing. In the past, I visited PB's Huntington location, mostly because it is the closest to my home. But, it was always a let down. The Huntington location is famous for its exceptionally poor customer service and I've experienced it first hand many times:( Today however, I was in the mood to take a drive. I called ahead to see if the Southampton store had the item I was looking for (no longer available online). I had them put it on hold for me and jumped in the car. When I entered the store, I was greeted by several very friendly employees who asked if there was anything they could help me with. It wasn't one of those obligatory greetings where an employee acknowledges you quickly while rushing by, they were genuinely happy to help. I told them I was going to look around a bit and I'd let them know. I had seen some pillow covers online that I wanted to purchase but I couldn't find them. I asked and they were located for me. I purchased them along with another two pillow covers I had put on hold. I was also interested in a rug but I wanted to see it in person before purchasing it online. They didn't have it on the sales floor but the manager, Karen, went out of her way to find a swatch for me. She was very helpful. She's even going to try to find it for me locally so I don't have to pay for oversized delivery. My experience in the Southampton store was such a breath of fresh air. It reminded me why I fell in love with Pottery Barn so many years ago. Bravo to the entire staff at this location. In the future, this is where I will shop when I shop at a physical PB location. *On a side note, I thought the Huntington store was closer to my home and while it is closer in distance it took me about the same amount of time to drive to Southampton. I will most certainly return. This store has two floors and is laid out beautifully with tons of eye candy. I dare you to shop here and not buy something;)

I shop Pottery Barn in Southampton often for myself and my clients. Each visit has been a wonderful…read moreexperience. You are greeted by a friendly and knowledgeable associate who is more than happy to assist you. My favorite place to plan a room is their Design Studio. From fabric samples, wood samples to rug samples, a Design Studio associate will help you plan your next project. The store manager is fantastic. Great customer service each and every time. Please visit Pottery Barn of Southampton. You won't be disappointed.

Very helpful and friendly sales people. I loved the style of the furnishings. Great store for the…read morecommunity.

Didn't deal with the retail store but the website for a wedding gift. Two different sized platters…read moreof the same style. Got an email that one item was back ordered, and should ship two months later. Super inconvenient, but the items went together so I waited. After the date came and went with no word, I called the 800 number and eventually got to speak to customer service. They told me that the item was discontinued and that they had emailed me. Ah, no you didn't. They then sent me an email, riddled with typos, that day. No apologies for the inconvenience. I guess they have all the business they want and don't need mine. I would never shop from them again.