Not impressed with their lack of customer service. They demanded that I confirm an appointment for…read morea rental showing 24 hours prior, but then they cancelled on me 3 hours before it was supposed to take place. Calling the office just put me on an endless phone tree loop, with no option to speak to anybody. The next available appointment was on the day I was headed back out of town, so I found a different property. If this is how they treat prospective tenants, I can only imagine how little they'd care once I'd signed a lease...

This property maintenance company is absolutely horrible. Do not rent a property from this company…read more They do not maintain the property after you move in and fix things that need to be fixed.I still have a leak in the bathtub that has been leaking for ower 2 weeks know and it still has not been fixed. The lamp post in the front of the house does not work and put a request in and had someone look at it well over 3 weeks ago and its still not fixed.

They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

I toured 11 Fremont street today 10/19/2025 in Gloversville…read more I am not from the area but I'm aware and of it. Some major red flags I noticed. 975.00 is too much when the first thing you notice is the community room and it was filthy. Giant cobwebs, house centipedes and rat droppings in the community kitchen. Everything in that place is drab with horrible lighting. The carpets are filthy, walking down the hallway there are carpet stains everywhere. The exercise room stunk which means there is no ventilation, in the laundry rooms the room was hot enough my glasses steamed upon entering. The maintenance person doesn't live on site? They are 20 minutes away? But Megan didn't seem to know who they were. She also mentioned first, last and security, NYS does not allow landlords to ask for that. Additionally if you submit a background check and it is within the month you do not have to pay for a new one and the most a resident can be charged is 20.00. App folio does not allow someone to skip payment, and based off the interaction I had today?? I would not trust getting my money back. However due to the cleanliness of the building and the infestation you're overpriced. It is a shame because it has potential but no effort has been taken. You own other properties, and these are run down and a disgusting color to potentially hide mold and other gross things. 725.00 should be the max. Please make sure that the infestation is taken care of for future residents, and a maintenance person is living on property and the cleaning crew gets those massive orb spider webs. I was really excited for this to be a potential home but I will not be finishing my application.

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.

Never use this company. They are unreliable, rude and untrustworthy. They will not take care of the…read moreproperty and try to swindle tenants out of money.

Awful experience working with this Company. If zero stars were an option I would use it. John was…read moreextremely responsive and helpful at first, but when it came to doing any actual work he was a gross disappointment. It took him over a month to suggest a rental price for me. When I was ready to list he took a week to post the listing when he said it would be a day. Then he showed the house one time and I never heard from him again despite multiple messages by phone, email and text over a period of approximately 3 weeks. Then I discover he had removed the listing a week ago and never told me. Also, evidently the heat was left on in the house after he showed it because the next time I went there it was over 90 degrees in the house and the thermostat had been turned to "on" rather than it's normal "auto". Do yourself a favor and stay far away from this company.

I met Jim from 518 Realty a year prior to needing his services. I told him I was not ready to…read morepurchase a home just yet, but we would keep him in mind when the time came. Well, finally, we were ready. I called Jim up and he enthusiastically was ready to help us find our first home! He listened to our wants and needs and started making appointments to show us the houses available. Once we found our dream home, fairly quickly I might add, he walked us through the entire process. We ended up in a bidding war, but he was able to get our offer approved by using a strategy of offering $1000 over the highest bid up to a specified amount. IT WORKED. He was there for the inspections and was always just a text away. He even stopped by recently to see how things were going. At closing, he gave us a nice bottle of champagne to celebrate! If it wasn't for him, we would not be enjoying this beautiful place we now call home! Thanks JIM!

Jessica Bedard was an amazing realtor. She was always in touch with us, never left any questions…read moreunanswered, easily reachable, understanding of our geographical and financial needs, patient and always friendly. I would recommend her to everyone and anyone.

I recently sold one of my investment properies which I was able to get above the Market value with…read moreRealtor Jason Young, who did just a fantastic job. Jason was helpful, insightful, and patient with me as I asked many questions and learned about the process of actually selling a home. Jason kept me informed of the process every step of the way. I would highly recomment anyone working with Jason if they want a clean process and good communication through the process. Thank you Jason!

From the owner: I'm committed to providing exceptional service and educating others in the process of buying a…read morehome, selling a house or investing in Real Estate so that others can achieve financial freedom. My goal is to help you get what you want. I find the most satisfaction in my life and in my work when I am helping others achieve their goals, dreams and aspirations. If I have the privilege of working with you, I promise that I will do everything I can to serve you in fulfilling your goals related to buying, selling or investing in real estate!

A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

Specifically for the Middle St unit in Ballston Spa NY:…read more The people at the rental company seemed to really want to help with ongoing issues in the home (especially the maintenance people, they were awesome), but I got the impression that the actual owner of the home didn't want to pay for the below issues to be solved. I lived here from 2025 to 2026, and below were the ongoing issues that caused me to leave: - Black mold and leaky roof in the unit downstairs. Finally showed up in late January 2026 after submitting a request in August 2025 for the mold, only to be told they cannot fix the mold until the roof stops leaking, roof still has not been fixed as of May 2026. Roofing specialist were sent out multiple times but the issue persisted. Got the recommendation from another roofing company to replace the roof, not sure if this is the owner not wanting to pay for a new roof or the roofing company that was sent not doing a great job. - Tree specialist that was working at the neighbor's house recommended to cut down the dying/dead tree in the backyard in Fall 2025 as it was at risk of falling directly on the house, nothing was done to address this. March 14th 2026 the tree fell on the house. Because it was a weekend, we could not get in contact with anyone at Veno and had to call the fire department. After the tree fell on the house, the bathroom ceiling started to leak. Maintenance request was submitted for the leak on 3/24, as of May 2026 leak was not fixed and small spot now turned into a 52 inch leaking crack in the ceiling. - Large holes in the basement foundation, leading to an ongoing rodent problem. I'm unsure the extent to which these issues are actually a result of the management company vs the owner of the house.