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    Real Capital Group

    1.9 (28 reviews)
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    Property management

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    Garbage left of the side of  my building for weeks.

    If you are looking for a property management company that will sit back and do absolutely nothing other than collect your rents and charge you an arm & a leg for everything else, then this is the company for you! If you are looking for a property management that will actually manage your properties and charge reasonable rates for work required, then RCG is NOT for you! Twice I needed units painted to get them ready for rental. Both times they quoted me 300% more than market rate. They quoted be $7K to paint a small 3br unit, I was able to contract with my own painter for $2,100. They refuse to help with any appliance repair and charge exorbitant fees for even being on site to receive a new appliance. They did a cleanout of a rental unit after the tenant had moved out, but just left all the garbage along side of the building. I only discovered this when I went in person and saw how filthy and disgusting they had left the building. When I spoke to my manager, he was completely indignant that I had expected the garbage to actually be hauled away, and told me "we only quoted you for the clean-out" and then they tried to charge me another exorbitant fee to haul it away. What kind of "management" is this?!?! Their model of charging a flat fee for management of a duplex gives the NO INCENTIVE to fill a vacant unit, bcs they are being paid regardless of whether both units are rented. They couldn't fill my units and let them languish for months with no renters. My new property management was able to fill my units immediately with high quality tenants at higher rents than Real was trying to secure for me. The fees my new management charges are a fraction of what Real charged and the quality is much better. If you want terrible, hands-off property management that will do nothing for you but suck all your income, stick with Real. If you want engaged management who will actually work to find quality tenant and charge reasonable fees, then RUN AWAY from Real.i

    Norman L.

    Initially had Tom as our PM lead and was decent in communication with us. Then we were handed off to Mike who oversaw our renovations and procuring new tenants. Back door wasn't replaced to specific instruction and materials, flooring not done, holes in wall not addressed, the quotes for renovations and electrical work were terribly overpriced probably by 5X so do your homework and find contractors instead of using theirs. We had our agent stop by to look at the building and documented there were large holes in the walls next to the staircase. The building was supposed to be rent ready at this time and to show to potential tenants. It is no surprise that potential renters who had a chance to look at the unit did not return. Their business exhibits a lack of thoroughness, incompetence, or gross negligence, which has cost both of our sides many man-hours and money to get this rent ready.

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    Maddalone & Associates

    Maddalone & Associates

    (45 reviews)

    They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

    I toured 11 Fremont street today 10/19/2025 in Gloversville…read more I am not from the area but I'm aware and of it. Some major red flags I noticed. 975.00 is too much when the first thing you notice is the community room and it was filthy. Giant cobwebs, house centipedes and rat droppings in the community kitchen. Everything in that place is drab with horrible lighting. The carpets are filthy, walking down the hallway there are carpet stains everywhere. The exercise room stunk which means there is no ventilation, in the laundry rooms the room was hot enough my glasses steamed upon entering. The maintenance person doesn't live on site? They are 20 minutes away? But Megan didn't seem to know who they were. She also mentioned first, last and security, NYS does not allow landlords to ask for that. Additionally if you submit a background check and it is within the month you do not have to pay for a new one and the most a resident can be charged is 20.00. App folio does not allow someone to skip payment, and based off the interaction I had today?? I would not trust getting my money back. However due to the cleanliness of the building and the infestation you're overpriced. It is a shame because it has potential but no effort has been taken. You own other properties, and these are run down and a disgusting color to potentially hide mold and other gross things. 725.00 should be the max. Please make sure that the infestation is taken care of for future residents, and a maintenance person is living on property and the cleaning crew gets those massive orb spider webs. I was really excited for this to be a potential home but I will not be finishing my application.

    Holmes HVAC Solutions - Sink and faucet repair

    Holmes HVAC Solutions

    (17 reviews)

    When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

    I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

    Homes by Harline

    Homes by Harline

    (1 review)

    ABSOLUTELY heartless and horrible! The property is magnificent but beware who you rent from. My…read moreexpirience! Met with Hairline on 2 spontaneous occasions. (FYI.... I'm sure I had no smell of smoke in me since I am a non-smoker) Gathered my paperwork, explained that I am on a housing program and my credit score may be close to what they require. Now mind you, I'm there with my 15yo daughter a COLLEGE Student(at 15yo) I explain we are trying to escape a noisy, partying smoking property across our lot! This is so my 15yo and quietly and effectively do her schoolwork. So in speaking with Hairline I'm excited that she knows my landlord. She continues to say she will speak with Miriam Cajuste(currentLL) who runs a non smoking property that I myself have never violated any of the rules ESPECIALLY the non smoking policy! After a week I text Hairline to ask how my application was progressing. I get a text stating one of my references told her I smoke!! Umm ok Only 1 reference on my application. So I text back that that is a false statement and a text I had saved from current LL stating " it's ok I know you do not smoke" (cig butts wee sound on property) she KNEW they weren't mine. Ok so after that I request a screen report!!! Crickets!!! Completely dismissed. Oct 9 I receive my folder of paperwork in the mail! No word of why I wasn't being considered. So she took a "small talk " reference... did not go any further to substantiate the claim and said kick rocks. Now my opinion is She is violating my rights as a disabled person and does not want to rent to a person in subsidy. Won't say that because of her claim of EOH... far from. In my opion she is a snooty, senile hypocrite! Shes too fancy for housing subsidy. Deny a hardworking, disabled, single mother of an opportunity for better living conditions. Only good thing is that my daughter got to see how evil people work and is now more encouraged to work for her law degree to make a change for people looking to better themselves. Hairline is advocating for Small Lamelords but has no concern for small tenants. Her mistake. She missed out on one of the best tenants she's ever experience!!! And I have receipts for all of this.

    From the owner: Homes by Harline, LLC is a Property Management and Residential Leasing company that prides itself…read moreon personal attention to the property owner. From managing your property on a daily basis as if it were my own, to finding the right tenant for your apartment, I am only a phone call away.

    Veno Properties

    Veno Properties

    (14 reviews)

    A close friend of mine lived in a building that was bought by Veno properties, and upon buying the…read morebuilding, decided to raise rents by ~30% -- without addressing any of the structural issues of the building, nor doing any renovations. The windows were rotted, and the building was cited as potentially having lead service lines. Communicating with the company is nearly impossible, with automated email messages and general phone lines to call that don't lead to another human on the other end. They're a faceless organization, and do not care for the buildings they own -- mainly focus on real estate holdings.

    Specifically for the Middle St unit in Ballston Spa NY:…read more The people at the rental company seemed to really want to help with ongoing issues in the home (especially the maintenance people, they were awesome), but I got the impression that the actual owner of the home didn't want to pay for the below issues to be solved. I lived here from 2025 to 2026, and below were the ongoing issues that caused me to leave: - Black mold and leaky roof in the unit downstairs. Finally showed up in late January 2026 after submitting a request in August 2025 for the mold, only to be told they cannot fix the mold until the roof stops leaking, roof still has not been fixed as of May 2026. Roofing specialist were sent out multiple times but the issue persisted. Got the recommendation from another roofing company to replace the roof, not sure if this is the owner not wanting to pay for a new roof or the roofing company that was sent not doing a great job. - Tree specialist that was working at the neighbor's house recommended to cut down the dying/dead tree in the backyard in Fall 2025 as it was at risk of falling directly on the house, nothing was done to address this. March 14th 2026 the tree fell on the house. Because it was a weekend, we could not get in contact with anyone at Veno and had to call the fire department. After the tree fell on the house, the bathroom ceiling started to leak. Maintenance request was submitted for the leak on 3/24, as of May 2026 leak was not fixed and small spot now turned into a 52 inch leaking crack in the ceiling. - Large holes in the basement foundation, leading to an ongoing rodent problem. I'm unsure the extent to which these issues are actually a result of the management company vs the owner of the house.

    Real Capital Group - propertymgmt - Updated June 2026

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