Why use professionalism when you can lie, use deceit, and misrepresent yourself in the market? HomeSmart PV and Associates have a realtor who shows houses he hasn't listed on sheets he sends to clients, giving the impression that he has listed the house. This individual has lied to prospective customers about a house in a gated community he hasn't listed -- apparently trying to kill deals so that the seller has no confidence in the listing agent: he has made claims to prospective customers about trees on the property, claiming that they will fall and destroy the house, or, that their roots are causing structural damage to the foundation -- costing the seller more than $22,000 to disprove his allegations -- which never had any substance or basis in fact. These lies have resulted in the loss of three different sales. read more

I've worked at HomeSmart PV and Associates for 10 out of my 25 years in the Real Estate business. It's a great place to work! The owners, staff and Agents of the company are top notch. read more

I would give a zero rating if possible. We signed on and the first agent quit. After an initial meet ,he never contacted us once over a span of 5 months. During that time we relocated to Texas from California so we had a lot on our plate and entrusted him with selling our property. He apparently quit, don't know why. The broker never even let us know. Eventually, another agent Kimberly Parks, contacted us. She is the most unproductive and unprofessional agent I've ever dealt with. First, she couldn't write a description for our home. The description was misleading and contained spelling errors throughout.I actually had to author a draft for her. Even worse was the blatant fabrications. Kimberly told us, she was showing the home to potential buyers on several occasions. Then confirmed the showings and provided feedback from the potential buyers. Unbeknownst to her, our home is equipped with a video security system. The security system revealed she never showed the home. My wife monitors Zillow and other sites to compare interest in our property. The results were staggering as our property barely had any hits. I suspect it's due to their ineptitude. Many other homes had sold in our area. According toy Kimberly the reason was COVID-19 amongst a myriad of other disputable excuses. I eventually informed Kimberly to cancel our contract. I waited several weeks and decided against renting. We hired another agent. We hit a snag, when we found out Kimberly never terminated our contract. Now Kimberly and her broker want to collect fees for services never rendered before cancelling our contract. They have cost us several months (6) of mortgage payments plus other household expenses. We have now decided to incur additional expenses for legal fees to terminate the contract for the above stated reasons. My advice, do not utilize this broker or it's agents to sale your home. Kimberly lacks integrity and in my opinion is a malingerer, full of fraudulent excuses. read more

Cristina Martinez was nothing short of amazing! This market had made it hard for our family to buy as there were so many people offering crazy amounts above asking and willing to waive contingencies etc., but Cristina went just above and beyond for us. She always gave it to us straight while keeping in mind what we were and were not comfortable with. It was an uphill battle for us during the process but she never made us feel insignificant or like we were an inconvenience. If you're looking for a realtor who has a great work ethic, who is determined and dedicated to helping you close on your dream home then I highly recommend you contact Cristina asap! read more

Christy Ray Team - BEST REALTOR EVER!! - Real Estate Services Near Me - Modesto, California

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If you are buying or selling a home, I recommend contacting Jeri Fergel. We have worked with her multiple times with listing and purchasing homes. She is honest, reliable, and knowledgeable. Jeri will work diligently to make sure your needs are met, and she is a clear communicator who will be straightforward with you to cut out any confusion that may come along with the process. I knew very little about real estate before, but now things make a lot more sense because she answered my questions and was very patient throughout the process of selling and buying. She is professional and always looks stunning, I wouldn't want any other realtor representing me or my home. Thank you, Jeri, for helping to get us home sweet home. Jeri Fergel (209) 471-1125 jeri@homesmartpva.com https://homesmart.com/real-estate-agent/california/modesto/18831-jeri-fergel/Sellers/Sellers/ read more

If I could give ZERO stars I would. I unfortunately worked with Lester Garcia who was the absolute most disrespectful and unprofessional individual I have yet to meet. PLEASE find some place else. Do not let yourself be mistreated and SCAMMED from this joke of a company. They lie to you in order to get you to sign or not to sign. Lester was helping my mother sell her home and when he failed she decided to go with another realtor. This upset Lester so heavily he told her "Not even if Superman was real the house would sell. Not even God himself would be able to sell the house." A real professional would NEVER speak to their clients in such a way. Only a horrible individual would speak like this. (btw the house sold within two months with the new realtor) read more

First off this business is not even listed with the better Business bureau so there's red flag number one. If you look online you will see how many bad review's they have and how many bad experience people have had with them. I'm just another one of those. My real estate agent Eddie Marmol responds very quickly when you're threatening his reputation but when I emailed him with an offer for my house to see how he respond to that it took him over a day and a half and two emails for him to respond back. I was just testing to see if he was actually doing the job and he wasn't. And by his response you could tell that he didn't even read the emails he just responded to them because I asked specific questions to see if he actually researched anything at all and he didn't. He had lowered the house price by $10,000 not once but twice without consulting my wife. Then when I confronted him on it he said that my wife authorized him to lower it $10,000 twice which was a lie. Like other reviews have said and I've read don't walk away from this company run! read more

They do all monkey businesses, are expert on covering ups, professional on cutting corners and dedicated to closing deal with your expenses. If you want surprises, work with them, if you want unwanted bills and fix upper projects all of sudden, buy property they renovated. What can I say more if other hasn't covered. Just see how most people's comments, it is not that hard to find out the truth. So set a side a huge cash contingency and estimated risk or damages, cause you will need them. read more

I used this place to help sell my home. In fact they did not do anything. I had to do it because my real estate agent, Kiersten Killstrom refused to any showings. People showed up to view my house and she told me "that she was not going to show up, that I would have to do it!" She took over $7,000 and did nothing. On top if that she didn't keep me informed that my house was going to close a week later than it did, so I ended up homeless in another state. I was told I would be reinburses my $4,000 but again she didn't come though with that either. In short she owes me over $11,000 and refuses to pay it to me. Do not use this place or Kiersten Killstrom if you want a good real estate agent !!!!!!!!!! read more

I would give zero stars if I could. DO NOT BUY A HOME FROM ANY OF THEIR AGENTS AT HOMESMART!!!! The ethics and morals of Susan Shetron and other agents is poor at best. I have had a few interactions with agents from HomeSmart on my journey to purchase a home and both have been dreadful, to the point that I do not want to purchase a home now. I have been lied to. I have been asked to drop my agent and only use him. I have been dragged along for 4 days to be told no we took another offer. At this point if I look at another home and its a HomeSmart agent selling it I will walk away. I can not trust anyone from their office. read more

I'm surprised by the poor reviews, to be honest. I've been dealing with Susan (Suzy) Shetron for years. She has not only helped me, but she has helped my parents, my neighbors, etc. She has gone above and beyond for my family. We aren't rich, we don't have a huge expensive property for her to make a killing on... we are just honest hardworking middle class, middle income families that want the best experience. She has given us that. She knows about certain loans and programs that can benefit us. She is honestly a beautiful person inside and wants the best for her clients. I would highly recommend her. read more

I want to say a HUGE thank you to my realtor Thirannie Yin for helping me with the process of purchasing my first home. She is absolutely AMAZING!! She is seriously the BEST!! Trying to find and buy THE home is one of the most stressful, biggest decisions in life. Thirannie made this whole process easier than I could have imagined. She is very professional and knowledgeable. But more than that, she is extremely personable, honest, genuine, kind and patient. Communication was open, frequent and thorough. I didn't even have to ask for it. She kept me informed the whole time and provided great insight and advice when it was appropriate. She understood the anxiety, concerns and fears that I had about everything and she always provided a reassuring voice and calming presence. The kind of support that I needed. She knows the right people. When my home came onto the market, my real estate agent contacted the seller's agent and we learned that the sellers already got multiple offers, but it helped that Thirannie knew the other agent. We were able to submit an offer at the last minute. It was so late in the evening already and the sellers were choosing their buyer the next morning. Thirannie made the time and showed up every time I needed her. She is the kind of person you would want beside you when you're making a huge decision. I HIGHLY recommend her if you're looking to buy or sell a home. read more

Christy Ray Team - Real Estate Services Near Me - Modesto, California

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We loved every aspect of HomeSmart. With COVID, they were very conscientious when showing our home. Hand sanitizer, and gloves were made available.our Agent, Matt Nemeth Was amazing! He walked us through every single aspect of selling our home, and was available to us Anytime we had questions. Not only did he help us here with the sale of our house, but he was also in contact with our agent in Arizona where were moving, helping us to troubleshoot issues at that end. We have an cat that is not allowed outside. Matt even made signs that were posted at all exits, to make sure she didn't get out. I couldn't of asked for a better company, or a better agent! Phil and Karen Duston. read more

Absolute worst company ever! They have been harassing me every day to sell my house. Eric has called me 5 times a day for weeks trying to get me to sell. Hes hung up on me multiple times and wont stop calling. I call his number back and he hangs up on me. I have called his boss twice now and they dont care. They say hes trying to get your listing like its ok. They said they stopped him from calling and then what do you know he calls again and hangs up on me. Worst company ever! Its causing me so many problems with my own business. Endless amounts of stress and it wont stop! I will find out how i can make this stop no matter what it takes. This guy is such an ass whole every time he calls. Its just not right! read more

Irene and Chris Hancock are wonderful to work with! Chris was our realtor for the purchase of our second home. He was great at sending us properties brand new on the market, and although he lives and works a few cities away from where we were searching, he never blinked an eye at driving down to meet us at a showing. He is trustworthy and we felt very comfortable with him. He is also great at writing up strong offers which are fair, yet competitive. Irene Hancock represented us when we were selling our first house, and is our current realtor in the search for our third home. She always keeps in touch, even if there is no news, which is a breath of fresh air after having previous realtors in the past which would go weeks or even a month without sending us properties, checking in, etc. She is very professional as well, and ours our best interest first. She is not afraid to be honest with us, if she believes we need to be informed of something we didn't previously consider, yet understands when we say our decision is final. Two great realtors! read more

First and last time! I will never list with them and I will never buy a home that is listed with them. I've had the worst experience as a buyer buying a home through HomeSmart with listing agent Carmen Flores. How and why would they allow someone as rude and unprofessional represent them? I've seen a lot of shady agents through my 10+ years of home buying experience, but no one can be as shady and unprofessional as her. During final walk through of the home, Carmen and I got into a heated conversation with what should've been repaired. She had the audacity to walk up to me, get in my face and raised her voice at me. I had to step back, let her know that she was to never talk to me that way and to back up. The entire process of this home purchase, she took her time to return all paperwork trying to prolong the closing process. Be aware of her and do not do business with her. read more

We couldn't be more satisfied with our realtors, Brent and McCall Chase. They helped us find our new home and sell our old one. They took our every concern into account, made great suggestions and gave us strong representation through both transactions making each escrow closing seamless processes. There is no stone unturned with these two. You will experience honesty, thoroughness, attention to detail and respectful treatment in all aspects of their service to you as their client. It is evident that Brent and McCall care about their clients. Thank you, Brent and McCall for making our home buying experience a pleasurable one! read more

At first i thought i was dealing with profesnall honest and trust worthy agent with this company name steve Cavanaugh, but at end i felt lied to, pissed,screwed, and he showed his real side, thats my openion ,i used him as duable agent and boy what a big mistake, it has taken me over 2 weeks after closing to finally let it go, was going to file complaint and file law suites,then i realized he is not worth my time or money, karma will hopfully catch on, boy that was very very bad experance, and thats is solley my openion,poor comunicator, not etthical,not honest, lies over lies,and takes his money and run, as soon as the deal was done he wasnt willing to deal with any issues,and his broker wasnt any help either, good luck to who ever decides to use him and if you used him in past and feel that way ,you are not the only one read more

Great Real Estate company! They provide an exceptional customer service experience and are very knowledgable. They go above and beyond to assist with the purchase or sell of your home. read more