Great service, fast check in, paperwork fast and easy, Nurses were super nice, Dr was straight…read moreforward and explained everything well. Tests done, Xray done and check out was quick. I recommend to all. I will be using them again as needed.

Just want to let all seniors know that they do not take Medicare or any Medicare Advantage plans…read more If you are older go down to the ER at Sherman. They are affiliated with TMC and they will take care of you.

If you are considering putting your loved one in memory care, I would highly recommend putting a…read morecamera in the room so that you can monitor the care they are receiving. My family also installed a bed alarm to alert the staff if my mother got out of bed because she needed assistance to prevent falls. Even with all of these safeguard, my family still had to call the staff to ask for help! The staff there were very kind and attentive but like many places they are understaffed! We found a very skeletal coverage on weekends and especially holiday! I would also encourage third party care such as hospice to check on your loved one's wellbeing. Our mother had dementia and she went through rapid decline. Her last days were very difficult for our family. We used this facility for 2 and half years and they are on their 3rd director! It is imperative to provide care to our aging parents that require constant monitoring, clean surrounding, nutritional meals, social and physical services. All of these services require staff that are trained to provide excellent care. As my family experienced, many of the patients require compassionate care from individuals who can and are willing to assist them with their physical and psychological challenges. Communication with the family is crucial as they make this journey with their loved one!

Our mom moved to Celebration SL in the fall of 2025. She had been at independent living, but the…read moretime had come that she needed more assistance. Our family and mom, were very nervous about this change. The staff at Celebration went beyond our expectations to help mom transition to her new setting. It is clear, that the staff has been trained to purposely connect with each resident, learn their names, key into when they need assistance, and create a feeling of family and a "home" environment within the building. Mom has told us several times how "happy" she is. She feels cared for, seen and safe at Celebration. In January, there was a multi day winter storm. The director and staff were prepared in advance and stayed in the building 24/7 throughout the duration of the storm. This level of commitment provided my mom and our family a strong sense of security and is a prime example of the "resident focused" level of care we have received at Celebration. Our experience at Celebration has made this transition in our mom's life one that has added to her overall well being, stablized her health issues and increased her feelings of joy. Our family strongly recommends Celebration SL. CB and Family

Absolutely love this clinic and the staff! The clinic is always super clean and the wait times are…read morevery reasonable! Especially for an urgent care.

Used to be great and I really like Dr. Justin. However the office staff is now unprofessional and…read morerude. in May I had to call three times to get prescriptions actually called in to the right place, I was polite, patient, waited a week between calls to check on it so it was about three weeks before it was resolved. I left a message to ask a question of the doctor and three weeks later still no answer. When I called to cancel an appointment two days in advance and set up an appointment for an injury that required urgent care I was met with short, snappy, unprofessional communication. Clearly Amelia was annoyed to talk with me and yelled at me that she has put in a million pre authorizations for medication prescribed and she refused to do it this time when it was prescribed and she received the request. I let her know I can see I am annoying her and I am good and ended the call. This person called my phone number three times and left a very rude voice mail telling me she would "let Dr. Justin know about this phone call." Hopefully they have recorded monitoring and he can listen to the call and hear how she talks to patients. Also, I can leave a doctor office if they have a terrible office staff if I choose. I shouldn't be harassed by the entitled office staff that refuses to do their job and instead calls me to attempt to scold me twisting the conversation as evident by the voicemail she left. Now 6/26 I got a letter dated 6/15 that they are choosing to drop me as a patient, of course it's received over ten past when it's dated. I highly recommend just staying away unless you enjoy a dumpster fire office.

Normal wait in lobby 35 to 40 minutes finally get called by nurse to go weigh and then to room,…read moretake vitals then was told there was five people in front of me and the doctor had a surgery to do first so the wait time in room could be 20 minutes to two hours . I asked why wasn't I told this in waiting room waiting to get called , I got no answer instead I was told that they open at 8am and they are an hour behind as soon as they open the door well I said I would like to know now if it's 20 minutes or two hours now so I can go somewhere else then nurse leaves I sit there another 15 min waiting and then proceeded to front desk and asked did she find out if it was 20 minutes or two hours wait time because I could just go somewhere where else. I just walked out thinking if she knows that they are an hour behind every day when they open at 8am why do u wait until patient is in the the room to tell the about a two hour wait time . This use to be a good urgent care close and convenient with good staff No longer so save urself so time just drive sherman

04/05/24 RE: Jenny ~…read more Went in earlier in the week for my symptoms. By Thursday everything had worsened. My phone call was misdirected on Thursday so I had to call back Friday morning. Jenny was extremely helpful and was able to get a stronger medication called in. I appreciate her helping me in this situation. She is an amazing and extremely efficient. Thank you again Urgent Care and Jenny! #DenisonTexas #GraysonCounty

I have been going to this facility for several years! It is the best provider facility for a PCP's…read moreI have ever visited (I have lived in Dallas TX, Austin TX, Seattle WA, Chicago IL, Naperville IL, Aurora IL, and Dallas GA). The doctor's, along with the nurses and whole staff are friendly, very professional and knows how to show the true style of Southern Hospitality along with caring professional treatment. At this facility, you are not just diagnosed, but an action plan is established and monitored continuously, with adjustments of treatment as needed. This facility doesn't treat you as a dollar sign with no ongoing assessments and push pills on individuals like other facilities do. This is a true professional medical facility that treats their patients like family. Trust me I know. After being in health insurance administration processing claims, and investigating provider and insurer fraud, I have the skills to know a good facility. I moved my mother to this facility and she is doing much better due to the type of professional care provided. And after her first visit, she couldn't believe how Dr. Haney took time to have a real conversation with her and he asked her meaningful questions. She stated he is like doctors that we had a long time ago. So, if you are looking for a family medical practice with awesome PCP's, look here first and stop. Oh, if you wake up sick and really need to see a doctor ( or like me -- self medicate/treat until you are about to drop - lol!!) and call in the morning, you will be seen! Nuff Said!

Melody Barker is our primary physician and she is very thorough, good bedside manner a nd…read moreknowledgeable. She has a pleasant personality.

I have been going there for 20 years. I have seen 3 or 4 different Doctors and 2 Nurse…read morePractitioners. My husband also goes there. Usually doesn't like some Doctors. But both of us feel very comfortable and appreciate the care we have been given.

People and families have ups and downs and ours is no exception. In our case, we consider the…read morehealth of our son, as with everyone in our family, vital to our collective well-being. For more than two decades he had been the dependable go-to-nurse in a government hospital tending to mentally disturbed patients. Since last year our son's health suffered as the cumulative effect of a punishing work condition such that he needed medical care himself. Unbelievably, Los Angeles, California, with all its reputed cosmopolitan advances and progressive pretensions, proved direly incapable of providing satisfactory medical care when needed most. It's either that doctors don't service my son's insurance coverage or that their schedules were top heavy and for many other reasons. The couple of medical providers we ultimately contracted had their own sweet times of when to engage a patient such that there were emergency situations and they would not even pick up the phone. My son's employer also has doctors but they, too, were found wanting. My wife and daughters would take turn pleading, crying over the phone asking office staffs to connect then with the doctors, to no avail. There was someone we had been addressing as "Doctor" for sometime only to find out that he's a nurse practitioner. There were instances of seriously wrong medications prescribed resulting in my son's ailment turning worse. A Texas-based daughter brought to our attention Dr. Robert Hernandez of Primary Medicine of Sherman and, boy, he's heaven sent as far as we are concerned. In the words of another daughter, Dr. Hernandez is a doctor who cares, the kind of Primary Care Physician we're looking for his brother and everyone in the family. Laymen that we are, we, nevertheless, are capable of discerning the wide chasm of difference between our sad experience with California's medical world viewed in the prism of Dr. Hernandez' humanity, very capable hands, and sincere care of patients. Friendly office staff, too. As a matter of fact, we're in the process of resettling in this part of Texas so that everyone in our family can avail of Dr. Hernandez' care and expertise. I'm sure this is only the first of our shared observations for the benefit of everyone in need of competent, patient-oriented medical provider. At our first meeting with Dr. Hernandez, we feel that he was not just a doctor of the body and mind, but of the soul, as well, because he reaches out to our deepest longing for a friend, a confidante and someone akin to family, who we are not afraid to share our deepest fears and anxieties with. We feel safe with him both physically and emotionally, confident that he is someone who will be there for us. We look forward to more productive and more meaningful association with Dr. Hernandez and we wish many more will come to know him, as well. We certainly are not putting any pressure on the good doctor with unreasonable expectations because we know that all patients at Primary Medicine of Sherman are being treated equal. We just want him to know that we are grateful for all that he has done for our family. Thank you, Dr. Robert Hernandez!

Dr Hernandez and his office staff are great. He really cares about his patients and it's easy to…read moremake an appointment and the wait time is great. No need to look for another doctor, you've found the right one here!

I can't say enough good things about Texoma Healthcare Center in Sherman, TX. From the moment we…read morewalked in, it was clear that this team genuinely cares about the people they serve. The entire experience, from the type of care provided to the day-to-day interactions, was consistently excellent. The level of support here goes far beyond basic care. The staff takes time to understand each resident's needs, routines, and personality. They don't just provide care. They build real, meaningful relationships. Every interaction felt intentional, patient, and respectful. The quality of care is outstanding. The nurses and aides are attentive, compassionate, and incredibly thorough. They communicate clearly, follow through on every detail, and treat residents with dignity. I always felt confident that my loved one was safe, comfortable, and truly looked after. The transition into the facility was seamless. I worked with Kendra in Marketing, Valerie in Admissions, and Stephanie in the Business Office, and each one of them was exceptional. This team is amazing. They were professional, kind, and genuinely invested in making the entire process smooth and stress free. You can feel how much they care about their clients and their families. Texoma Healthcare Center exceeded every expectation. If you're looking for a place where your loved one will be treated with kindness, respect, and real human connection, this is absolutely the place. I am incredibly grateful for the care we received.

First problem is they appear to be sedating the patients. Notice your lively loved ones no longer…read moretalking as they did before they first got there? Get your family out of there. My family member was sick and they tried to convince us not to take him to the hospital because they would just send him back. The wounds that were on him were infected and he was in excruciating pain. Let's not forget that they also disabled the cameras that we purchased and kept them covered up. I called to speak with staff, my phone range 50 times and no one picked up.