Very professional. Great service shop and trailer sales. I have purists new tilt bed from them and…read morealso had them service a used horse trailer I bought in Montana.

Five gold stars simply is not enough! These guys are amazing. We hauled a car trailer from Seattle…read morewith a bad coupling. Once we got to Billings we found them. Not only did they take care of us but did it at a reasonable price and out the door fast! These guys know their stuff and were above board and honest. Would definitely refer folks to them and use them again! THANK YOU GUYS! YOU ROCK!

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

Horrible experience! I prepaid for a minivan rental for the week over Independence Holiday weekend…read more Fortunately, I called them the week before our Billings trip. They said they only have one minivan to rent and it was out on another rental and they didn't know when it would be back. They told me to find go to another rental car company. They promised to refund all my money but didn't. I had to submit a dispute with AMEX to get my money back. As far as I can tell, this is local franchise is a poorly run business. Never again!

We bought a car from this business on 2/13/20 and were told by the two men working on this day that…read morethe car had a clear title. We found out that the car had a salvage title when we went to buy license plates on 3/23/20.

From the owner: Hitch N Haul does it all for the Billings, MT area with towing, auto repair, car sales, trailer…read morerentals, car rentals, U-Haul moving supplies, and hitch installation services.

My wife and I really wanted a new truck camper, and just didn't want to deal with pushing RV…read moresalespeople. We found Metra RV, and they were absolutely refreshing. There was no pressure to purchase. There was, however, lots of great information and advice from many of their staff - from sales, management, owners, and their service department. They all helped us make a great and informed decision. When we finally pulled the trigger and purchased our rig - it was about as easy as it could be. Everything really went seamlessly. We have been enjoying our camper ever since. Our salesperson, Tammy, did an outstanding job for us! The sales manager, John, was always there to make sure that all our needs were being met. The service department helped answer several technical questions that I know will help us in the future keeping everything running smoothly in the rig. My wife and I would purchase again from Metra RV. It was exactly the experience we had hoped to have!

Great to work with! Willing to provide service even if you didn't purchase from them. Like them so…read moremuch we have since bought a new bumper pull trailer from them.

These guys are jerks. They require you to give contact information for two people that aren't you…read more Then, when you're two days tardy on your payment because you've been on the road for a couple of days for a wedding, they give your retired mother(who lives 2000 miles away) a phone call telling her that they need to talk to her about a storage unit. Of course, she's like "Is everything okay?" That makes me worried. I'm thinking that maybe my unit caught on fire or I've been robbed. No. It's because my payment is 48 hours late. Give me a break! I mean, that's all? I'll just pay it online. I asked them not to harass my mother the next time. They said it was part of their policy.

I went to the business on Monday 9/5 at 5:15 pm to get 2 bottles filled with propane. I unloaded…read morethe first 1 and hit the button for the ringer to notify that I was there to get propane. I unloaded the second tank and waited for a bit but since no one come out I hit the button again. A guy stuck his head out the door and rudely said "it's going to be a bit before I can help you" I wasn't in a big hurry so I waited. About 10 minutes went by. He came outside this time. And again said it was going to be a bit before he could help me due to problems he was having inside. He didn't seem like he wanted to help me so I started loading up my propane tanks. Just as I finished he cam out again and saw that I was leaving and said "Good, go someplace else " That guy was the rudest person I have had to deal with that I can ever remember. U Haul didn't want my business and will never get it again. Yes I will go someplace else and never spend my money there again. I hope nobody else does either!

I went to this place yesterday just to fill a small propane tank... the sign said open, all the…read morelights were on and there were 2 people inside. When I get to the door the woman said "we're closed." I said the sign says OPEN! She says, "well, we're closed." All I wanted was to get my propane tank filled which would have been less than 5 minutes but she just went back inside, shut off the lights and turned off the OPEN sign and walked to her car. SSOOOO RUDE. The young man that was with her also just walked to his car without saying a word. I will NEVER GO BACK. She needs to take courses on customer service. I would be embarrassed if she worked for my company and should be fired.

I've been at this location twice now, once returning a trailer and today to purchase an item and…read moresadly both times I was served by the same male bald with glasses wearing a "Store Manager" shirt and was rude both times, treated me like I was a complete bother and never offered a greeting or thank you, just took the money. Sad that today'a world this is a common attitude. Will not return to this location.

What a joke. Came into this location looking to rent a truck and the staff was incredibly…read moreunhelpful. Before we spoke, the woman working the front curtly asked if we were here to buy packing supplies and acted inconvenienced when asked about truck rentals. There was a guy behind her loudly talking with a customer on speakerphone. We were told there were no available trucks nearby in the size we preferred, and that there may not be another one "for awhile" and left it at that. Looked online shortly after on the same day and there was one available in Laurel, booked it and picked up with no problem, with far better customer service than we received here. Unbelievable.

This place sucks. Yes I payed ally months there. Yes I did everything I was supposed to. Not worth…read moregoing into because of long story. BUT WOULD NEVER RECOMMENDED THIS PLACE. This is why we changed storage units. The one we have no AMAZING!!!

The staff is super friendly and easy to work with. They walked me through everything. The…read morefacility is clean and well secured, with lots of CC everywhere. Had a great experience and if I ever need storage again, I will be checking for availability here first.