Pros: Hotel Staff, the Manager's Social, and the incomparable Breakfast Bufet…read more Cons: It's a little dated once you get into the hallways and guest rooms. Plus the fitness area was small, but I did appreciate there being one. Overall, not a bad stay. It's not too far from the airport and you have easy access to highway, plus there's a grocery store called Schnuck's nearby. Special shout out to Ryan at the front deck. She's fantastic.

I stayed here New Year's Eve to attend a party in one of their banquet rooms. I have no complaints…read more Good customer service. The rooms are clean and spacious! You have a living room with a table sofa and tv and a bedroom. Lots of space.

Had a good night stay before my flight the next morning. It's an older facility but left over from…read morewhen the Crowne was an upscale hotel. Guests are treated with a large, glassed in courtyard with indoor pool and ponds. The morning I left I was able to watch the snow fall while enjoying breakfast. The room was decent. Comfortable bed and everything seemed clean. While it was quiet when I was here I can imagine a Rudy group in the pool area could easily create a loud echo throughout the facility. Water pressure seemed a little low in the shower but not too low. Definitely not a walkable area to restaurants, etc. either plan to eat at the bar or driving somewhere.

I paid almost $500 to stay in a room with mold and water damage. Also didn't change my sheets.read more

This is a budget, friendly hotel really nice and clean. I had to stay here during the snowstorm so…read morethat I could go to work the next day. I would recommend it. It's one of the cheaper places to stay at over here by the airport in St. Louis, Missouri.

This is my favorite St. Louis hotel. First, it's inexpensive. But, that's not where it ends. The…read morecustomer service is superb. I'm always shocked when I check in because good customer service is never expected anywhere. I love the large lobby area. There are free snacks and free drinks (wine and beer) every night of your stay. There's free breakfast. The rooms are clean and nicely decorated. I absolutely love this place!!!

I had relatives living here, if someone comes to visit they and their car must be registered and…read morean extra fee is charged if they stay. My nephew drove our car to see other relatives there, the car had been previously registered, so it was on the list. The hotel accused my relatives of not paying for my nephew, so they towed the car on a Saturday about a mile away and of course the lot was closed on Sunday so an extra day. It cost me $450 for a one mile tow. Obviously a sweetheart deal. I documented it in a review and they recognized the name and said if I didn't withdraw the review they would throw my relatives out, so I had to. At the prices this place charges, it could be a decent place, but it reeks and is just nasty as can be. I understand the need to follow rules, but it's pure predation. The desperate are just victimized over and over again.

If you are in desperate need of finding a place to live, I still would not recommend this place…read more The customer service here is absolute TRASH!!! and that's being nice. The place has no hot water in their rooms and there has not been a notice posted on a wall or slid under a door regarding the issue. It's been like this for about 3 weeks. The laundry room is terrible. You have to go across the street and spend cash to wash your clothes because the dryers can't dry your clothes. You've got residence smoking in the halls which creeps into your room giving it the most odious stench of roadkill. Not to mention it's rodent infested. So unless you absolutely have nowhere else to go, DO NOT COME HERE!!!

Best hotel I've encountered for the Saint Ann region. The staff is very friendly and respectful…read more Purvin is a very timely manager and respects all of the Residents and guest. He keeps all the rooms very clean and I have stayed there as a Home for many months. I recommend this hotel ONLY especially if you are traveling through St. Louis airport area

The manager or owner is rude. When calling due to issues of stolen items after employees entered…read morethe room he hangs up and tries to use language barriers as reasoning when he refuses to answer any questions. The creditable of the hotel should be questioned based of the permanent clientele. Unfortunately my son was staying here until he had an issue, the management thought was extremely entertaining, resulting in him being assaulted in the parking lot resulted in an ambulance and hospital visit. Which resulted in his money and personal items in his room being stolen apparently by hotel staff. Unless you want drugs or have a death wish I would not recommend this establishment for any human being.

Even though we pay for a week they kick us out despite us having one more day here. They put 150$…read moreon us despite us already paying to stay here. They gave us until 2:00 to to leave which is not enough time because it's 1:00 right now. So all of a sudden they change the price and now going to force me and my family to get out What a rip off! Don't go to this hotel cuz they will steal your money kick you out And don't give you time to pack everything up and call someone.

An absolute DISASTER!! FILTHY, HORRIBLE! MAIN ENTRY DIFFICULT TO FIND, UNSAFE AND LOCKED UP LIKE A…read moreJAIL!! When I arrived at Midnight on 10-18-25 after working all day and driving 5 hours from Chicago, the place was swarmed with police because there was a fight in one of the rooms. Date and time stamped photos are below. There are no clear markings WHERE THE LOBBY is, it looks obvious in the photo but the the doors are locked where you would think to enter what the lobby should be. NO SIGNS, NOTHING! I called the number on the reservation from Booking.com and a person named Heather from Extended Stay answered the phone - she said she needed to call the night agent to let me in. Then she hung up on me and they never answered the phone after that. The message I got was "Please call back during regular business hours and we will be happy to assist you." The very nice lady came down to check me in, but I knew before she ever let me in, I did not want to stay there. It was dirty, smelled my pot and cigarettes and seedy people hanging around the main area and I did not feel safe at all nor did I want to deal with this garbage. All of them told me "Sir you don't want to stay here" Normally I stay at the Comfort Inn, but they were booked. There were no other rooms available anywhere. There were no rooms ANYWHERE near the Airport and I was exhausted. I ended up sleeping in my car at 65 YEARS OLD! I am beyond upset and since Extended Stay has decided NOT to issue me a refund for a room I never stayed in I will return the favor and show the world HOW SCREWED UP THEY ARE AND HOW BAD THIS HOTEL REALLY IS! FOR NOT ISSUING ME A REFUND I will make sure this hits your corporate office so they know how their company really treats their customers.

On May 31, 2026, I checked into the Comfort Inn at 10225 Lone Eagle Drive, Bridgeton, MO 63044…read more After unloading our luggage at the inn, we returned our rental car near the airport expecting to return to the inn via a shuttle bus, only to learn they did not actually operate a shuttle even though their on-line posting promised such service. That was disappointment number 1. Disappointment number 2 was when we entered our assigned Room 220, the unscreened window was wide open letting flies into the room and totalling disabling the effectivenessof the air conditioner, making the room hot and muggy. A small confusion arose because although the desk attendant told us our assigned room was #220, the key-card folder given to us said #221. The key let us into 220, so the verbal communication was more accurate than the written communication. Then I found the following problems with the room: 1. There was no shelf in the closet, so I had to find another place to store my hat. This is the first Comfort Inn that I have encountered with this deficiency. All the others where I have stayed had at least one storage shelf in the closet. 2. There was no hook on the inside of the bathroom door so I had to find another place to hang my toiletry bag. All the other Comfort Inns at which I have stayed provided such a hook, so I though it was standard. 3. Because of their falsely advertising a shuttle service to the airport, we had to find alternate transportation to the airport the next morning. Overall, it was a huge mistake to reserve accommodatioons at this Copmfort Inn. No aspect of it was comfortable.

I have included pics of the excellent breakfast, better than Drury in that they serve bacon instead…read moreof sausage that most breakfast buffets usually serve. Btw, my keto eating wife was very happy. Again, another great stay here. We arrived about 10:30 pm and our room was awesome, warm and clean.

DO NOT STAY HERE. I BOOKED A MONTH AGO and all of a sudden tell us they don't have shuttles or…read moreairport parking. Not okay when they offered that service.

Tear the whole place down. A friend of mine stayed…read morethere....roaches, bed bugs. Not a safe place to stay.

Congress airport Inn is very good motel , just a 8 minutes from Airport, very fare price, nice…read moreparking space I come more often for business and always stay here, very friendly staff, close to everything lots of restaurants and all the grocery stores, I really like it this place. I'll always come and stay here.

We asked for a handicap room. Our room was advertised as handicapped bathroom. It was a regular…read morebathroom with bars. And it was at the end of a loooooong hallway. When we asked about a rollin shower, the clerk said they only had one, also at the end of loooooong hallway. I'm a Wyndham member an will let them know how disappointed we were. On the plus side, the room was and hotel were very clean.

I travel a lot. So I am pretty picky about places where I have to lay my head at night. I will…read morestart off by saying that the hotel felt very safe and the front desk staff were wonderful. The housekeeping is mediocre at best. Unfortunately, I deleted my pictures by accident. But one of the first things that I do is pull back the comforter and sheets to check the bed. Under the fitted sheet, you could see hair. And I'm not talking just a wisp of hair, which happens. I'm talking about long hair that looks like it gathered in the bottom of your bathtub ( you know what I mean). That grossed me out. You could literally see it sitting on top of the mattress cover and through the white fitted sheet. I don't think this room has really been cleaned in a while. At least not thoroughly. I don't know what in the world was going on with the shower and shower curtain. But the shower leaked puddles into the bathroom floor. The shampoo and body wash containers that were attached in the shower were almost empty. I'll try the Pear Tree Inn next door instead.