Pros: Hotel Staff, the Manager's Social, and the incomparable Breakfast Bufet…read more Cons: It's a little dated once you get into the hallways and guest rooms. Plus the fitness area was small, but I did appreciate there being one. Overall, not a bad stay. It's not too far from the airport and you have easy access to highway, plus there's a grocery store called Schnuck's nearby. Special shout out to Ryan at the front deck. She's fantastic.

This was, without question, one of the worst hotel experiences I've ever had, and I have extensive…read morephotographic documentation to support every issue described below. What we encountered: * Hair in the shower upon arrival. * Dust throughout the room. * Dirty walls and a filthy couch. * Flies coming through the air conditioner--I killed so many I lost count. * A broken light and a broken drain. * Blood on the bed sheets and pillow. * Dirty towels brought to our room. * We ended up cleaning parts of the room ourselves because of its condition. * Housekeeping entered our room without authorization, violating our privacy. * The hotel's system had reportedly been down since Monday, but no one informed us before we arrived. * Staff blamed us for booking the wrong dates instead of taking responsibility. * Our room keys repeatedly stopped working, even after they were replaced. * Members of our family were left without a room despite prior arrangements. * Poor communication, little accountability, and repeated service failures throughout our stay. This wasn't one isolated issue--it was a pattern of failures involving cleanliness, maintenance, customer service, and guest privacy. Every time one problem was addressed, another surfaced. I have photographs documenting **every one of these conditions** and retained documentation of the service issues we experienced. Nothing in this review is exaggerated. I hope Hilton Corporate takes a serious look at this property because it falls far below the standards guests should expect from the Hilton brand. Save yourself the frustration and stay elsewhere.

Had a good night stay before my flight the next morning. It's an older facility but left over from…read morewhen the Crowne was an upscale hotel. Guests are treated with a large, glassed in courtyard with indoor pool and ponds. The morning I left I was able to watch the snow fall while enjoying breakfast. The room was decent. Comfortable bed and everything seemed clean. While it was quiet when I was here I can imagine a Rudy group in the pool area could easily create a loud echo throughout the facility. Water pressure seemed a little low in the shower but not too low. Definitely not a walkable area to restaurants, etc. either plan to eat at the bar or driving somewhere.

I paid almost $500 to stay in a room with mold and water damage. Also didn't change my sheets.read more

This is my favorite St. Louis hotel. First, it's inexpensive. But, that's not where it ends. The…read morecustomer service is superb. I'm always shocked when I check in because good customer service is never expected anywhere. I love the large lobby area. There are free snacks and free drinks (wine and beer) every night of your stay. There's free breakfast. The rooms are clean and nicely decorated. I absolutely love this place!!!

This is a budget, friendly hotel really nice and clean. I had to stay here during the snowstorm so…read morethat I could go to work the next day. I would recommend it. It's one of the cheaper places to stay at over here by the airport in St. Louis, Missouri.

I had relatives living here, if someone comes to visit they and their car must be registered and…read morean extra fee is charged if they stay. My nephew drove our car to see other relatives there, the car had been previously registered, so it was on the list. The hotel accused my relatives of not paying for my nephew, so they towed the car on a Saturday about a mile away and of course the lot was closed on Sunday so an extra day. It cost me $450 for a one mile tow. Obviously a sweetheart deal. I documented it in a review and they recognized the name and said if I didn't withdraw the review they would throw my relatives out, so I had to. At the prices this place charges, it could be a decent place, but it reeks and is just nasty as can be. I understand the need to follow rules, but it's pure predation. The desperate are just victimized over and over again.

If you are in desperate need of finding a place to live, I still would not recommend this place…read more The customer service here is absolute TRASH!!! and that's being nice. The place has no hot water in their rooms and there has not been a notice posted on a wall or slid under a door regarding the issue. It's been like this for about 3 weeks. The laundry room is terrible. You have to go across the street and spend cash to wash your clothes because the dryers can't dry your clothes. You've got residence smoking in the halls which creeps into your room giving it the most odious stench of roadkill. Not to mention it's rodent infested. So unless you absolutely have nowhere else to go, DO NOT COME HERE!!!

Best hotel I've encountered for the Saint Ann region. The staff is very friendly and respectful…read more Purvin is a very timely manager and respects all of the Residents and guest. He keeps all the rooms very clean and I have stayed there as a Home for many months. I recommend this hotel ONLY especially if you are traveling through St. Louis airport area

The manager or owner is rude. When calling due to issues of stolen items after employees entered…read morethe room he hangs up and tries to use language barriers as reasoning when he refuses to answer any questions. The creditable of the hotel should be questioned based of the permanent clientele. Unfortunately my son was staying here until he had an issue, the management thought was extremely entertaining, resulting in him being assaulted in the parking lot resulted in an ambulance and hospital visit. Which resulted in his money and personal items in his room being stolen apparently by hotel staff. Unless you want drugs or have a death wish I would not recommend this establishment for any human being.

Not the greatest but the worse. From scales 1- 10 I would give it 3. Lousy guests poor Coustmer…read moreservice. Very noisy if u have a room facing the highway. Cleanliness is on the week side as well. Not very happy employees. Transportation is ok. FYI that's the best extended stay in the area.

This was, without exaggeration, one of the most disturbing hotel experiences I have ever had. I did…read morenot feel safe staying here for even an hour, much less overnight. When I arrived, there appeared to be prostitution taking place in the parking lot. A truck was parked outside with all four doors open and several men gathered around it. I repeatedly observed women going from the truck into the hotel and then returning to the truck. Other men would pull up, speak with the people at the truck very briefly, and then leave. Based on what I personally witnessed, the activity was extremely concerning and appeared consistent with prostitution and/or drug activity. What I encountered inside the hotel was even more alarming. While walking down the hallway, several guest-room doors were left open or partially open. From the hallway, I personally observed what appeared to be people actively smoking methamphetamine inside multiple rooms. At that point, I was done. I did not feel remotely safe remaining on the property and could not imagine staying there overnight. This wasn't a matter of the hotel being dated, inexpensive, noisy, or having poor housekeeping. I can overlook a lot at a budget hotel. I cannot overlook openly apparent drug activity inside the building and extremely concerning activity in the parking lot. I would strongly recommend that management and the appropriate authorities take a serious look at what is occurring on this property. Based solely on what I personally witnessed during my visit, I would not stay here and cannot recommend it to anyone concerned about their personal safety.

On May 31, 2026, I checked into the Comfort Inn at 10225 Lone Eagle Drive, Bridgeton, MO 63044…read more After unloading our luggage at the inn, we returned our rental car near the airport expecting to return to the inn via a shuttle bus, only to learn they did not actually operate a shuttle even though their on-line posting promised such service. That was disappointment number 1. Disappointment number 2 was when we entered our assigned Room 220, the unscreened window was wide open letting flies into the room and totalling disabling the effectivenessof the air conditioner, making the room hot and muggy. A small confusion arose because although the desk attendant told us our assigned room was #220, the key-card folder given to us said #221. The key let us into 220, so the verbal communication was more accurate than the written communication. Then I found the following problems with the room: 1. There was no shelf in the closet, so I had to find another place to store my hat. This is the first Comfort Inn that I have encountered with this deficiency. All the others where I have stayed had at least one storage shelf in the closet. 2. There was no hook on the inside of the bathroom door so I had to find another place to hang my toiletry bag. All the other Comfort Inns at which I have stayed provided such a hook, so I though it was standard. 3. Because of their falsely advertising a shuttle service to the airport, we had to find alternate transportation to the airport the next morning. Overall, it was a huge mistake to reserve accommodatioons at this Copmfort Inn. No aspect of it was comfortable.

If I could rate them at zero, I most definitely would! The only redeeming qualities were that the…read morerooms were pretty spacious and the decor wasn't too bad. But this is definitely a motel, which was conveniently omitted from the description, with separate, outside entrances. As if that wasn't enough, the staff was distracted with noisy and unattended children (possibly belonging to the staff) running around in the office building. The trash was not attended to in the stairway so there was rotting chicken (and everything else piled on) there for the whole weekend. Just a very poorly run establishment. Would definitely not recommend!

I have included pics of the excellent breakfast, better than Drury in that they serve bacon instead…read moreof sausage that most breakfast buffets usually serve. Btw, my keto eating wife was very happy. Again, another great stay here. We arrived about 10:30 pm and our room was awesome, warm and clean.

Tear the whole place down. A friend of mine stayed…read morethere....roaches, bed bugs. Not a safe place to stay.

Congress airport Inn is very good motel , just a 8 minutes from Airport, very fare price, nice…read moreparking space I come more often for business and always stay here, very friendly staff, close to everything lots of restaurants and all the grocery stores, I really like it this place. I'll always come and stay here.

We asked for a handicap room. Our room was advertised as handicapped bathroom. It was a regular…read morebathroom with bars. And it was at the end of a loooooong hallway. When we asked about a rollin shower, the clerk said they only had one, also at the end of loooooong hallway. I'm a Wyndham member an will let them know how disappointed we were. On the plus side, the room was and hotel were very clean.

I travel a lot. So I am pretty picky about places where I have to lay my head at night. I will…read morestart off by saying that the hotel felt very safe and the front desk staff were wonderful. The housekeeping is mediocre at best. Unfortunately, I deleted my pictures by accident. But one of the first things that I do is pull back the comforter and sheets to check the bed. Under the fitted sheet, you could see hair. And I'm not talking just a wisp of hair, which happens. I'm talking about long hair that looks like it gathered in the bottom of your bathtub ( you know what I mean). That grossed me out. You could literally see it sitting on top of the mattress cover and through the white fitted sheet. I don't think this room has really been cleaned in a while. At least not thoroughly. I don't know what in the world was going on with the shower and shower curtain. But the shower leaked puddles into the bathroom floor. The shampoo and body wash containers that were attached in the shower were almost empty. I'll try the Pear Tree Inn next door instead.