We just used JLG to re-carpet our whole house. Jeff and his team have been super to work with!…read more Great selection and expertise, at a fair price. We will go back to them the next time we need flooring. Thanks Jeff!

This was our third flooring experience with JLG. Every one was exceptional. Both Tina and Lori have…read morehelped us make flooring decisions and went overboard to make the process go smoothly. Each installation crew has been great..thorough and professional. To top it off, their pricing is very reasonable. That's why we'll be going back to JLG when we need our next floor.

These guys are just amazing! I had my whole house done with carpet and wood laminate. Started with…read morea "big name" company, whose sales associate clearly wasn't interested in helping me at all. Switched home based flooring, and so glad I did! The product is great. No complaints at all. But Brandon's attention to detail on the measuring and making sure I understood everything was exemplary. The crew who did the install exceeded all expectations! Really went above and beyond, getting the job done faster than scheduled. Profession, great guys who clearly know their business, and don't just do this as a side job. 100% would use them again and recommend them to anyone getting new flooring! 5 star review for a 10 star job!

The carpeting is bubbling up all over the house, in bumps that you can even trip over. I simply…read moreneed to know the name of a reputable installer who can come, move my furniture, fix the carpet. Do you think they help me with that? The answer is no. They sent someone over who said, yes it's bad, and I never heard another word from them. When I called again after I waited a month, I was hung up on! Judy should shut down this business if she is going to treat customers this way. I spent over $10,000 with this company. You might get great service when you first order your carpet, but do not expect any service ever again from this company. Brandon told me to call them for help, and when I did Judy was rude, unresponsive, and unprofessional, and Brandon isn't even there anymore!!

Had a large unsightly hump in carpet. Jeremy knew what needed to be done and quickly and expertly…read morecorrected the problem, stretching and reattaching the carpet to tack strips and corrected a faulty installation from 12 years ago. Communication was clear via email, text, and phone. Came early and the price was half that quoted by others using 2nd level contractors. He's local to me and was glad to give him the business. He earned my business and I recommend him highly.

McSwain recently replaced the second-floor carpeting in my home with LVP flooring…read more During the installation, the crew cut over 100 boards inside my garage without using a dust retention system. As a result, the entire space and everything in it was covered in sawdust. The dust has even accumulated in the garage door rails, affecting the guide rollers. No attempt was made to clean up the mess. When I raised this issue, the team stated that it was due to the rain and cold weather, and noted that the contract only specifies "broom swept" conditions. I would strongly advise against using their services. If you do choose to hire them, I highly recommend ensuring your contract explicitly requires all cutting to be done outside, regardless of the weather conditions.

Laid perfect wooden floors in Hyde Park for us that gleam every day. They timed the installation to…read morebe while we were away on vacation. Subtract 1/2 star because they had to do it twice.

Price seemed average, and the actual refinishing result was OK but the mess they left was…read moreunacceptable. We had to clean every surface in the house: every wall, floor, all the books, tv remotes, keyboards, the brick fireplace mantel, the carpets, the whole furnace vent system, even the basement ...because the men left the air conditioner ON while they sanded!!! I spoke with one of the owners, but the company refused to do anything to help make it right. Also left cigarette butts on the driveway. I wouldn't use this company again.

I would recommend Floor Coverings International without hesitation. They are professional,…read morereliable, helpful, solve problems and reasonably priced. We had to remove carpeting from two bedrooms and a bath before extensive repairs. Then install new carpets. After I explained our project, Katie came to our house within 24 hours. She evaluated the areas and provided helpful suggestions on how to proceed and recommended padding and excellent carpeting. Katie then orchestrated the removal, clean up and installation new carpet after the construction. She reduced a tremendous amount of stress for us by assisting with this project. Oh, the carpeting is a fantastic improvement.

UPDATE: boards were replaced & small credit applied but only after significant effort on our part…read more We cannot recommend Floor Coverings International if you want a company that corrects installation issues beyond using a floor marker to mask installer-caused scrapes. Be prepared to advocate & fight for what you were promised before settling for a poorly done project. After installation, we pointed out several concerns, including scratches & divots (expected in construction, & sales assured us they'd take care of any issues). Many were fixed with floor markers we were willing to look past; however, two areas had deep scratches from the installer carelessly dragging furniture & the bathroom sink. Having given their initial "easy" fix a shot, we requested those boards be replaced. We waited 1.5 weeks between each requested remedy & only got responses after proactively following up a week later. We were given a repair date to replace the boards. The day before (a Sunday), the office called to say the installer had a time conflict (typical for him; he never arrived on time once, often arriving after 12-1pm). She also shared that the day before returning, he claimed he wouldn't do the sink area without a plumber removing & reinstalling the sink--at our expense. We were over a month into this project with zero mention of plumber/spacing issues. During sales, our bathroom was evaluated & sales reassured us there'd be no issues & that they handle that in most installs. When we challenged the extra cost, we were simply told "it's in the contract." That might be acceptable if identified earlier, but he installed the floor fine the first time & made no mention until the day before returning--a month after we raised concerns about scratches in that spot. After another 1.5 weeks, a new installer was scheduled. He easily handled the bathroom repair without a plumber but didn't have enough boards for the second scratch--despite the office & sales team inspecting it & having photos showing the required boards the day after the initial install over a month prior. I was told it needed an inspection before ordering boards (despite previous visits & photos), but they couldn't send anyone for a 10-min inspection for weeks. They also never advised us this step was needed--continuing a trend of poor communication & zero proactive planning. During initial install, the installer was highly unreliable. Not once did he arrive near the promised time, each day brought an excuse, & he often arrived after 12-1pm, forcing him to stay past 7pm. He gave unreliable estimates for timelines. He was clearly exhausted & struggling by end of day, raising quality concerns that show in the areas we're still trying to fix. He was nice & did decent work when not exhausted. When paying $13k for "super scratch-resistant" floors, getting quality installation & responsive communication shouldn't be this difficult. Things happen, but the added stress & constant schedule rearranging (while working full-time jobs) has been unacceptable. Their priority is clearly the next new project, not finishing ones already started. If you get lucky with a perfect install the first time, they're great; as soon as something isn't right, be ready to strongly advocate for yourself & refuse to settle for the "easy" fixes they offer.

They were very professional and did just what I wanted. I am very happy, hard working men in 90…read moredegree heat. Their bid was very reasonable but not the lowest. Sometimes you have a gut feeling about a company when talking to the sales people.

I changed my review Because my patio is beautiful and after I was unhappy with their cleanup, they…read morecame back were professional, and cleaned it up!

Edit on June 16: We are still awaiting resolution on a couple of issues with two of the shades. We…read moreshared the issues immediately after install. Spoke to Hunter Douglas directly and they said they would remake and needed the store to reach out. Waiting for resolution from the store. The review below was written with the trust that the store is working on it and hope it will be resolved soon as it has been a couple of months since the install. We purchased Hunter Douglas shades from JP Flooring and are very happy with our new shades. These are investment items for the house that we use everyday, so we didn't take the decision lightly. After a lot of research and talking to a few local dealers, we felt in the right hands with Stefanie. She never rushed us - she was always patient with questions and very knowledgeable about the product; she helped guide us and listened to our needs. This is a big store, but they have good people there who care about their customers. The experience we had was nothing short of white glove. We have recommended them to family and friends.

Extremely disappointing experience with JP Flooring. Run, Don't Walk Away…read more We hired them to extend and match our existing hardwood floors but were only shown a small handful of prefinished options that did not truly match. After installation, we later learned there were many post-finished/custom options available that should have been discussed from the beginning. Unfortunately, the installation quality was also very poor: * Damaged boards * Incorrect cuts * Damage to our original threshold board * Incomplete trim work around the fireplace * Uneven floor boards * Poor communication throughout the process We even paid for furniture moving, yet only one installer initially arrived, and I ended up helping move heavy furniture myself while recovering from triceps surgery. To JP Flooring's credit, the inspector they later sent acknowledged many of the problems. However, even the written repair summary initially left off one of the biggest unfinished items until we called it out ourselves. There are also uneven areas in the floor, and even JP Flooring's own reviewer stated they "may" settle over time because the baffles do not always line up properly, not exactly reassuring for a newly installed hardwood floor. At this point, we are still trying to get the situation corrected properly. Very frustrating experience overall, especially given the cost and expectations associated with professional hardwood flooring work.

Amazing family owned business for your flooring needs! Their team, timing, quality and pricing were…read moreall great. We would use them again!

Had a wood floor installed. Dawn Marie was very helpful and patient giving us numerous quotes due…read moreto our changing request. The installers were professional and polite. Very happy with the end result, so happy we are having them do the carpet in the basement and stair