They installed a cracked counter top. I am finished waiting for you to make it right. I will…read morecontact an attorney.

Second job completed. New luxury vinyl floors with carpet in my family room and stairs. Turned out…read morebeautiful. I changed my mind on a few bits and the guys were very patient with me.

I shopped around quite a bit to find someone to install laminate in the upstairs floor of my house,…read morefrom Craig's List contractors to big national chains. All of them were either unreliable - not showing up to provide an estimate and behaving unprofessionally when they did arrive - or grossly overpriced. Sometimes both. I almost cancelled the project completely before stumbling upon A Step Above on a Google search for hardwood flooring. I'm happy I didn't give up. Their staff is completely professional, the selection of wood and laminate is solid, and their installers are friendly. The sales staff isn't pushy and they had a crew on the job within a week of our selecting the laminate. I can't recommend them highly enough.

Raji and his crew, especially Donavan, tried their best to support all of our requests. We asked…read morefor a second pass at matching the original stain, and they tried. We asked to have a section by entrance way re-worked, and they did. They did cover all the cabinets before sanding and staining. And did a pretty good job of cleaning up after project was over. The length of the project was as expected, and we had good communication during the project.

We had a great experience with this company. They got the job done in a timely and efficient…read moremanner. I was exceptionally impressed with the installers who worked meticulously and efficiently. The carpet was exactly what we wanted and at a great price. Highly recommend! They did a great job.

We had our floors refinished and new hardwoods installed and stained by Schmutte Floors. A true…read morebusiness that focuses on craftsmanship. They turned out perfectly. Old matched the new and we are so happy with the finish product. It is quite a messy job to have this done, however they took extra care make it less of a mess. We came home to everything done and very little dust. They were professional also very reasonably priced. I will definitely use them again.

We had our floors refinished and new hardwood installed and finished after a water leak in 2013…read more The floors look ok for what you see and they were about 1/2 the price of 2 other quotes. You get what you pay for as they cut corners when sanding that can cause issues. They do not remove toilets they sand up to the toilet leaving a raised edge all around the existing toilet. This can cause issues when installing a new toilet which we did this year. The sanding around door frames and cabinets leaves impressions in the floor which are noticeable to anyone that appreciates fine woodworking. They did not finish under the refrigerator or stove that could have easily been removed.

Do not use this company under any circumstances unless you want a delay, poor communication, and…read morereally crappy service and product. We needed siding fixed for our Tudor and rather than replacing parts of the wood that were rotting, they filled it with putty and filler which never set and was crumbly and soft to the touch. They claimed it needed time to set but after a week of warm temperatures, it still flaked off. How that would withstand a pressure wash before a paint job is beyond me. Trying to talk to their representative about issues that arose was impossible. We ended up doing some work on our own after they finally came around to acknowledging that some of their work was poor quality. Us putting in time and effort and working on the siding was the only way we could move on and get the hired painters in to start our exterior paint job. Mind you we were over a month late trying to get Certa Pro to come work on the project. If you ask ahead about their schedule to come out, you don't get an answer or you get misinformation. They will tell you a time they plan to come and will not show up and will not notify you. While we did not want to replace all of the siding from the beginning because parts of the wood were still in good condition, we did not expect such a poor job with the patch work for the pieces that needed work. This company does not offer to help in any way and their people are difficult to deal with. We used them because we used Certa Pro for painting and they recommended this sister company for carpentry. Biggest regret. We could not put our house on the market on time and they didn't even clean up afterwards. Well, unless you count throwing away parts in our yard waste bin and us having to transfer that to our garbage bin. Anyone else would be a better carpenter. You, yes you the reader, can have a better outcome by watching YouTube to learn how to diy; your efforts would be more skilled than their workers'! Beware and stay far far away! Those positive reviews on yelp look suspect given that they only provided a review for this company and nothing else on yelp. Avoid the headache and stress and go with any other company or professional.

I have a three step project I needed assistance on and received a quote from Excell. Excell gave me…read morea fair quote but the work was outstanding. The,two who worked with me were professional, and very easy to,work with. They were considerate and cleaned up after them. The shiplap board used in the sunroom ceiling looks outstanding and once stained I am sure it will look outstanding. I would recommend Excel highly for any wood project you may have,.

We can't say enough wonderful things about our experience working with Schoch Tile and their…read morecontractors with our master bath remodel. Jenna was great help selecting tile and color coordination. Artie had some good suggestions regarding the layout and set us up with Combs Construction who took care of COORDINATING EVERYTHING. They were amazing! Kenny the tile man was EXCELLANT! The plumbers and electricians were very professional and did a great job. Everyone was polite and cleaned up beautifully. The project was completed in a reasonable time. We love how everything turned out. We will definitely use Schoch Tile and Combs Construction again if needed.

Replaced wall-to-wall carpet in the basement. Worked with Neal to order and schedule the…read moreinstallation, he was great and answered all of my questions. Richard and Travis came to install the carpet; were punctual and professional, very happy with the business and outcome!

Wonderful cutomer service in store. They are a great family owned business. Let's support family…read morebusinesses and keep them afloat! The carpet prices were fantastic compared to big stores like lowes, home depot, etc. Installation was fast and well done. I will be buying again from them in the future.

JR did a beautiful job completing our vinyl plank floors! Great conversation during the whole…read moreprocess too!

Grain Designs Flooring has been outstanding to work with from start to finish. From Jason and…read moreDakota on the front end to Alex, Matt, and Tyler executing our hardwood needs in the field. Their team is always professional, reliable, and committed to doing things the right way. They always hit our schedule milestones and keep the job sites clean and organized. Their workmanship and communication make every project smooth and stress-free. Highly recommend this team for any flooring needs!

Installed flooring at my place of work. The crews were so respectful of both workers and residents…read more The floors were, and still are beautiful. They made the right choice when they chose this company.