A great example that all hero's do not wear capes! The dreaded Schwintek slide issue! My family and…read moreI were in the middle of WV, a thousand miles from home in FL, and no local dealer having the part I needed in stock. Kenny from Hillbilly RV on YouTube showed up and saved the day! The knowledge and expertise of Kenny from All Season's (aka Hillbilly RV) was priceless! Plus, it was an added bonus that when Kenny showed up I said "Aren't you on YouTube? I am pretty sure I have watched your RV videos". He just grinned and said "I do a little as Hillbilly RV". What a great guy! Here is the actual repair Kenny did on my RV! https://www.youtube.com/watch?v=A14SD3u2S_4&list=LL&index=2&t=7s

Kenny Wheeler, the owner met us on a rainy morning at a freeway rest stop on short notice. That was…read morealready beyond any reasonable expectation, but he took the time to understand our RV plumbing problem and review several potential fixes before we both decided he wouldn't be able to help us without the parts we needed. He refused to take any money for the time he had spent with us and wished us the best of luck on our Journey. A knowledgeable, skilled and reliable gentleman. Don't hesitate to call him in you have a problem in his area of West Virginia! -Bill & Audrey

Adkins Family RV is a great place to find your RV, or at least buy the one you found at a…read moreconvention center RV show. The people are very knowledgeable and friendly. They don't pressure you to buy that day. They will allow you to look around, point out positives and negatives of all of their RVs. They will answer a thousand and one questions. We love our RV and the service we were given, even coming from another state, 6 hours away.

From the owner: At Adkins Family RV Center our priority is the customer's satisfaction. We offer a full line of…read moretravel trailers, fifth wheels, pop-ups and toy haulers. To ensure that your RV stays in good condition, we have an outstanding service and parts department. Our knowledgeable and friendly sales staff will offer a low-pressure approach to selling that we feel will make the purchase experience more enjoyable. We also offer in-house financing with banks that have competitive rates. We try to make our hours as flexible as possible to accommodate the schedules of our often-busy customers. If you need to make an appointment after regular business hours, please feel free to contact us.

Friendly people and great customer service (quick help with a broken shower). Highly recommend!read more

From the owner: We sell new and used towable RVs. We have a propane filling station. We sell parts and accessories…read morein our store as well. We also rent towable RVs - pop-ups and hybrid travel trailers. Call for rates.

The saved our vacation! Great place with friendly expert advice. They helped us troubleshoot a…read morewater pump issue, and had the parts we needed to make our repairs. Well stocked with parts and accessories.

We were traveling south when we realized we had no trailer lights. We contacted Roy's service…read moredepartment and we were told they could work us in right a way. They were prompt, courteous, rewired the trailer plug and has us on our way in less than an hour. I would recommend Roy's and I would certainly use them anytime we needed service again.

I saw the other 2 reviews were very iffy... went to the lot and found a camper I love. Because of…read morewhat I read previously I was scared to even do business with these guys. My experience was nothing less than fantastic. They answered any and all questions I had, let me keep my camper on their lot until a lot at my campground opened up, delivered me my camper, and did a walk through to make sure everything was functioning correctly. Anything that was missing or not working they ordered for me and didn't charge a penny. Even after they had already delivered it and gotten their money from me they still answered all questions I had about my camper, and kept in touch to help me troubleshoot any issues I might have had. I can't vouch for buying a car off of them, but I 10/10 recommend a camper purchase from these guys!

we went and bought a car from them Brian the son of the owner was the one that sold us this…read morevehicle. we noticed check engine light was on and asked Brian what was wrong with it and he said it was the 02 sensor well today makes 12 days we have had it and we went and took it to get a scan done on it. found out it wasn't the 02 sensors at all it was the cat converter. it is going to cost 3 to 4 thousand dollars to get fixed. We told Brian and he said for us bring it by tomorrow at 9 am and have his dad check it out.

I am writing to express my heartfelt gratitude to Johnson Family RV for their exceptional service…read more Unfortunately, I have been preoccupied with other tasks and am long overdue in composing this note. Recently, while traveling from Florida to New Hampshire, we experienced an unexpected issue and totaled our travel trailer. Apparently, an object kicked up and knocked the spring pin off the through pin that holds the hitch to the receiver. This resulted in the stem of the lift jack plowing a 2 1/2 inch groove, approximately 100 feet long, down the side of Virginia's Route 100 and Dry Pond Road. The A-frame was bent approximately 20 degrees, the electric jack was severely damaged, the hitch itself was bent, and the cabin of the camper shifted forward about 1 1/2 inches. It was no longer safe to continue our journey. The truck driver, Darren, from Russells Garage (whom I also highly recommend), suggested that we take our camper to Johnson's Family RV, which proved to be excellent advice. Experiencing a camper crash and total loss halfway to your destination is an overwhelming situation, involving insurance, towing, estimates, hotel rooms, and decisions about whether to purchase a new camper or return home. However, Missy, Doug, Frank, and the entire crew at Johnson's went above and beyond to make the process as seamless as possible. They efficiently prepared the estimate, communicated with the insurance company multiple times, explaining our situation, and within a couple of days, we were able to depart with our new RV, and we couldn't be happier. The pricing was very fair (I verified), and the understanding and service they provided far exceeded our expectations. I can recommend, without reservation, that Johnsons Family RV was one of the best decisions we ever made.

We had an issue on the road and called and they had us in and out in no time. They were nice and…read moreefficient! Great service and kind people! Thank you!!!

There was no sense of urgency whatsoever there. We looked at several listings of the used campers…read moreand went to look to see if we could get a good deal on one. The salesperson (I'm not naming names) only showed us those we looked at and a few we happened to see while there. He did not look on his inventory to see if there were anything comparable to what we were asking for. We had found one we liked and had to wait for them to get the camper ready. We waited a week and nothing but crickets. Details are everything. The camper's jack foot was covered by dirt and gravel and the salesperson was like, "Oh, we just moved it here..." There was a lot that could have been done but didn't because there was no urgency to make a sale. Nothing comparable was offered or shown. Only after we talked about one camper did my wife go home and search their inventory did we find other campers that were better than the one we originally enquired about. This could have been a much better process. We went to a competitor in the area and it was night and day. The salesperson knew their inventory, helped us see comparable units, and their team from finance to their general manager were proactive and helped us find a much better deal than what we could have found elsewhere. I've never been to a business that seemed to care less whether they sold a product or not. This was the case here. From a leadership and management standpoint there needs to be a hard look at this situation and corrections made in order to improve their organization. The whole interaction made no sense. But, their loss was a competitor's gain. Time is money folks - don't make your customer wait.

Knowing that I'm a disabled senior they sold me an RV with the broken roof which I have to have…read morerepaired for $6,500 the sales staff especially David are nothing less than slippery snakes. once Pete's RV gets the money, David ignores you They are conniving liars that cannot be trusted Never shop here

We were traveling and contacted Tonie's RV for an emergency repair. We came in right before closing…read moreand they took care of our problem immediately! We were back on the road in almost no time. They could not have been any more helpful!Thank you!

I ordered a camper from Joe and we were very happy with the whole process and package as well as a…read morevery competitive price.