This is the best customer service I have ever had Hands down. Special thanks go out to the Owner,…read moreJeff, and Howard. I had a small problem with my Spyder and it was fixed, it rides smooth now. You just can't find many businesses nowadays that put the customer before the dollar signs. Many thanks again guys

Priority is selling new units at Swampfox in Beckley, WV. When you need service prepare for a long…read morewait. Check out the service area below the showroom before you buy.

This place was phenomenal. While i grew up near mt hope i have lived in TN for many years. We…read morecome home often to ride out atvs around Thurmond and Mount Hope. My sons polaris began acting up and eventually died. I called around to other places like massey powersports and bubs cycle and nobody could help us much less wanted to take a look at the atv. Mike (i think) and his wife said to bring it up and they woild see what they could do. Had my bike fixed (despite a large backlog of work) im 2 days and it runs like a top. So glad to see some.new faces in WV that actualy care about the little guys and go the extra mile to make things happen...more than reasonable on price and ill be bringing all my ATVs here for service since they are easily half the price of my polaria dealer in TN.. See you all in the spring! Josh d.

I had a blowout on the interstate south of Princeton on a Friday night. After spending the night at…read morea gas station waiting until morning when shops open, I called right upon opening and explained my problem. I was patched through to service and then put on hold while checking for a tire with parts and all the while the staff was very pleasant. They did have a tire and told me they could fit me in to get me back on the road. They even recommended a great tow guy who had a bike trailer. I had a new tire mounted and was out the door in an hour despite them having a service department full of bikes. I used that wait time to check out their large showroom of bikes and all the gear in the parts department where I did also buy a shirt. The price I paid was cheaper than I would have paid at the shop in Charleston where I normally go and faster than they are. I really was pleased and was able to get back on my way and not have my whole weekend trip ruined by a blowout. When I get my next bike, I'm planning to make the trip down to Hillbilly because being treated like a valued customer when I was little more than a random passerby really showed that this place is one that treats you well when you're really at their mercy and they could get away with being rude. I also think kindness on my part and appreciation that they could work me in without an appointment was responded to in kind by the staff. Everyone was really kind to me and the repair was incident free. I rode the rest of the weekend worry free. A+

Absolutely horrific customer service after a fairing fell off the first time the bike was taken out…read moreafter they serviced a recall. We were repeatedly cursed at and hung up on for asking them to fix their mistake and simply replace the fairing. They repeatedly stated that it's not their problem because the fairing was in place when the bike was loaded up and left their lot and told us to never call the shop again.

Best mechanic for smalle engines around. Had my yamaha 350 running like new within a day fast…read moreservice recommended to anyone.

They are open on Saturdays to handle those last minute automobile emergencies…read more The battery on my wife's Volvo died and after getting a jump from AAA, I set out to find a replacement. AAA wasn't able to replace the battery. A local tire store could not do the replacement until Tuesday. Another tire store told me I would need to wait 4-5 hours to be worked in. Advance Auto could not do the replacement as it would take too long. They did recommend Appalachian Auto Repair. They were able to fit me in right away and the price was reasonable. They were also much cheaper than the price quoted by another shop. Also, their shop is the cleanest I have ever seen.

From the owner: Our business is a family-owned, full-service auto repair shop that sells tires, and also services…read moremotorcycles, side-by-sides, and ATVs. We do oil changes, brakes, engine repair, transmissions, suspension, custom exhaust, welding, and computer diagnostics. We also offer some roadside repairs during normal business hours. Appalachian Auto Repair strives to provide you with exceptional, honest service and affordable pricing. We hope you’ll let us take care of you! We also offer a 10% discount to Veterans, Military, Law Enforcement, and First Responders. (ID required) Thank you for your service!

Absolutely outstanding shop. We bought two motorcycles and couldn't be happier. The staff knows…read moretheir machines, listens to what you actually want, and makes sure you leave confident in your purchase. The whole experience felt like dealing with fellow riders rather than salespeople. If you want a shop that takes pride in what they do, this is the one.

Bought my 2025 Royal Enfield Himalayan 450 from Terry and the gang back in November 2024 after…read moretalking to Terry for a bit. They are genuine people that stand behind their products. If you have a problem, they will make sure to make it right. The huge selection of affordable motorcycles makes it easy to get the right ride you're looking for. I also have attended several motorcycle rallies and events held at this location and they are always a blast. I've been rubbing NRV Adventure Riders and Events group for about 2 years now and we are hosting our upcoming 3 day group meet at Gearhead. Primitive camp sites, RV hookups, AirBB apartment, bunkhouse with AC & heat and a heated bathhouse. Check them out today and tell Terry I sent you!