Took my car for repairs and was very pleased with the service from the video of my needed repairs…read moreand costs to the actual repair work itself. Great service the car runs like a top, pricing was fair and the friendliness of staff was priceless. I will highly recommend Bill Cole's Hyundai in Princeston.,,

Don't buy from here they sold me a vechile with a rusted out muffler ( havent had my vechile and…read moremonth)

I've been coming to Collins Auto for over 30 years, and I can't say enough good things. They've…read morealways stepped up with professionalism, honesty, and excellent service every single time. What really stands out is the respect they show. They never talk down to me or make me feel rushed, no matter how small the issue. It's rare to find a mechanic you can truly trust, and this shop has earned that trust time and again. I wouldn't take my car anywhere else!

Do not use this place. The owner Troy is a dishonest person. Took my car in for a service and after…read moreservice my car started overheating come to find out they had hooked hoses back up wrong during service causing damage to my car. They refused to fix my car. I would NOT RECOMMEND THIS PLACE!

Excellent! Traveling with 4 little kids from Ohio to Nc and got a nail in tire. They got us in and…read moreout in 30 mins! What a blessing on a super long trip!

Horrible experience. I called in to see if they could check on my car's suspension and the person…read moreon the phone gave it to a mechanic and they said to take it in at 8am on Thursday so I took the day off work and when I got there they said they don't do appointments and I can leave the car and they can look at it in four days??? And the person at the front was so rude and said I must've called the wrong number so I recall the number from my history and her phone started ringing. Would not recommend this place owned by bad people with bad employees. Mind you, my dad and many others I know have had many similar experiences.

I've been using triple ds for some time and never had a complaint they have treated me well and I…read morewould highly recommend them..if they are still in business. If not that's a great loss for our comunties.

Liz, the receptionist was quite knowledgeable and friendly. She was able to help me get in and out…read moreand was honest about pricing and parts. She explained everything with full detail and prior to me leaving the shop ensuring that my car was fixed and ready to hit the highway.

I was a little skeptical after reading the other reviews but I made an appointment for an estimate…read moreand found out the shop is under new management with an entire new staff. Everyone was friendly and helpful. They handled everything with my insurance in regard to my claim. I would recommend them and would use them in the future.

I had to update them and stay on them. It isn't their fault on the updating. The higher ups through…read moreclaims worked with me to take care of the issues. Things were stolen by employees. BUT You have to agree that that is okay if it happens to get your car worked on. Okay sure. They got way more then to cover a mess up they done, though. The times were changed over and over. I got stuck in Wytheville multiple times, but by the time I got done, I didn't pay extra. That final day, pick up day, I was supposed to been in Charleston picking up my lady after a major surgery. They let her have a room no extra of course but she still had to wait most of the day. The hospital was told in detail what occurred too. Your word is everything. Honor is everything.

The location in Princeton WV is the very best. Very kind hearted staff and they care about their…read morecustomers.

Didnt tighten drain plug all the way. Not sure if it's cross threaded or what. But now it's leakingread more

We were traveling from North Carolina to Ohio and our camper trailer tire experienced a valve stem…read morefailure and needed to be replaced as we still had a long day of travelling ahead of us. The earliest online appointment was for 10:00 but I showed up at their store shortly after opening at 8:00 and Manager Sherry Hall took care of the replacement and had me back on the road within 20 minutes! Not only did she get the tire fixed quickly, but she did not charge me anything! We were so grateful to be able to get back on the road so quickly. Folks, this is what customer service looks like! Thank you so much Sherry and Thompson Tire Discounters!

Complete dog shit. Travelled 45 min each way and the cancelled my appt when i got there. Next day,…read more2 pm appt, now its 3 and not even starting for a 15 minute tire balancing. I had to leave. Again. Total waste if time.

My muffler was rusted and it made my car very loud. I made an appointment with them for the very…read morenext day, showed up about 20 minutes early, they took me in immediately and I was checking out by my appointment time. So quick! Price was right around what I expected to a bit lower than expected. My car is more quiet than it was when I bought it! The best work yet and totally worth every penny. My son even said it sounded electric. Lol

My husband has always taken her vehicles there to get repairs and inspections, they've always been…read morethere for us.