I went there for alterations on a very expensive dress for hemming, they ruined my dress with a…read morelousy job they didn't perform the hemming by hand, but with a sewing machine and all crooked, they ruined my dress

I was bringing my clothes here 20 years ago, and had gone away from their service, recently…read morereturned and the service, quality, and the same attendant was there and recognized me after all this time

This dry cleaner is great. They are very efficient and well organized. I stopped in to pick up a…read morepair of pants but couldn't find my claim slip and without having to panic, they were able to look up my information from my name and phone number which was very nice. I felt the parking lot was a little hard to navigate during busy times because of the perimeter traffic.

Horrible experience. I left a trench coat to get cleaned. Didn't get it for two weeks. 3 Buttons…read morewere broken and they replaced with cheap buttons- but I have to ask them change it to identical buttons!! But when I finally brought the coat home after my 5th time there in 2 weeks, I found another button broken. At this time, I've had it! I'm just gonna resolve this myself. I'm sure after reading this review, the owner would say why didn't I bring it back. I'm sure had I brought it back they would tell me "you took it out, it's not our responsibility anymore..." And plus after dealing with them for over 2 weeks, I just don't want to anymore. I have 3 kids under 5 and work a full time job....no time to go back and forth. (TIP: good customer service would've offer to drop it off.....) On top of that, owner was rude and patronizing ...worker was rude---she actually SNATCHED my clothes from me when I wanted to use a Yelp coupon (I had the clothes in my hand). Said I didn't show it to them when I dropped off clothes. So she won't take coupon-that I'd have to pay. I told her to call the owner. She did. Owner took coupon. SO NOT COMING BACK AND DO YOURSELF A FAVOR AND GO ELSEWHERE.

Yes , I would recommend this place for good and fast turnaround. Only concern is they are very…read morepricey and above market rates.

They picked up my pants to be dry cleaned and lost them. They claimed that I was lying and they…read morenever picked them up. My video from my ring doorbell proved differently. They then looked for them and two weeks later found them. If I did not have that video, they would have never looked for my pants & refused to do anything. They never even apologized. I will never use them again and recommend you do not.

There's no shoe repair like University. There's nothing they can't do. Talent and Customer…read moreService prevails!!!!

After having already obtained an estimate on a project, I decided to take it to this shop which is…read morecloser to my home. What a mistake. I was ready to drop off my small project, but when I asked the man (he conducts all 0f the business) the price quoted was almost double!! Forget it! Unbelievable! I'll spend the money in gas to have it done further away just because of this shops greedy behavior! I will NOT go back!

This was the worst experience. Brought my sons she's in to be polished.The guy took my sons shoes…read more He asked for money up front and gave me a receipt and credit card receipt. While I was there he saw I was wearing scrubs and all he cared about was the bump on his finger. He told me they would be done on Friday. I went on Friday. He couldn't find his copy of the receipt or my shoes. He finally found my shoes that weren't done. Did get my money back!!Horrible service! Never go there!!

Always do a great job with my shoes replacing the heels very timely. Unfortunately, I believe they…read moremust've moved or closed.

I needed additional belt loops added to my fiancés belt and he did it right there. The owner did it…read morefor me right then and there and did a fabulous job. You can't even tell the holes were added and this was a luxury belt. It was also a great price!! Will definitely be back!

I just picked up my winter jacket from them this evening. Once I got home, I quickly realized part…read moreof my jacket was missing. They removed the feathers off the hood to wash it but did not place them back on once finished. I called and called. Eventually someone picks up, states they are "the driver" and they can not help me. I explain that I am leaving for skiing at 6 am tomorrow and that I need my jacket. They apologized. I asked if they can contact the owner, something must be able to be done.. its only 430p. They ask that I call back in 5 minutes. I did... of course no answer. I called about 12x, left a message. I drove there, no one is there. It's not even 5p as yet!! TERRIBLE. I paid 30 dollars to clean a coat that I can't even bring with me. I DO NOT RECOMMEND. NOT RELIABLE. I will be taking my business somewhere else in Weston. Never again.

Been taking my suits for Court there for a year now and their service is excellent! I have brought…read moreseveral items that I have stained and they were able to remove the stain aa well! Wouldn't go anywhere else!

Staff is pleasant and got my coat in great shape. I will definitely use their services again.read more

My husband has been a regular customer here for nearly a decade. Just recently, several of his…read moreshirts were ruined at the dry cleaners with some random markings. There had never been an issue in the past but seeing the way this situation was handled was evidence enough that this isn't who we want to give our business to. He asked to speak to a manager multiple times and till this day he has not been contacted for an explanation, a remedy or even an apology. Mistakes happen but avoiding responsibility and refusing to face a long standing customer is unacceptable. We were referred to a different local cleaners that offer a pickup/dropoff service which has been SO CONVENIENT and much preferred. Silver Isles lost a loyal customer with us.