Over the weekend I came here my knee was really bothering me, so I came to have my knee looked at…read moresince it was hurting. The doctor who looked at it was a complete moron she didn't help at all. About 10 years ago I hyper extended my knee, and recently it's been bothering me pretty bad. Well today I had to leave work early since my knee kept buckling on me causing me to yell in pain. I will not be coming back here they didn't do much to see what was wrong. I can assure you this shit hole isn't getting paid for the lack of answers I got. I have an appointment tomorrow which I have to miss work thanks to the dumb fucks that work here. They didn't solve the issue so now I got to spend more fucking money assholes

This Urgent Care location is better than my general practitioner's office. After calling my family…read moredoctor and being told I would need to wait 3 weeks for an appointment. I came here with no appointment and was seen by Dr Hardy in under 40 minutes. Within 2 hours I had my perception. Cannot say enough good things here.

Best experience I've ever had at Urgent Care, and left feeling better when I came in. Injured my…read morearm doing homework, turns out I had a fractured it. The nurse was very kind and knowledgeable, and even validated some of our crummy health care experiences at larger more well know hospitals. The doc was also clear and specific on how to treat the break in the coming weeks. She took me behind the reception counter to show me the x-ray and break. I was there for almost 2 hours, a little longer than I expected but everyone was nice and chill and fortunately I wasn't in bad pain. My copay was $40, and no other hassle.

I had an appointment and still waited over an hour. They should either make it all walk-in or honor…read morethe appointment times. Poorly run.

Clean new facility . Came in with a deep cut they had to numb and stitch up. Everyone was extremely…read morefriendly and provided excellent care. The process was quick and easy with insurance and intake information and they did not make me wait at all. They made sure I knew how to take care of my cut and gave me the best bandages and ointment to treat it. Utensils and everything they used were all extremely clean . The ONLY thing I wish was that the facility provided the nurses and workers with dissolving stitches . This is my 3rd time coming and it's always been quality care.

Type of care needs to be 100% better. The doctor needs to have some money I went in and they said…read morethere was nothing wrong. Wouldn't take an x-ray. Nothing sent me home went to the hospital a week later and my back was broken broke in eight places.

Helpful Tip: This location has multiple entrances and parts of facility (i.e. North and South)…read more Check your MyChart for additional details about the location of the office you're visiting. I visited Beachwood Family Health & Surgery Center (Cleveland Clinic) on Saturday. Yes, some doctors have Saturday appointments at this location. I frequent the location for my bloodwork, quick Urgent Care visits, and primary care visit. This time, I was very impressed with my experience (not always the case). From the moment I arrived, the facility's welcoming atmosphere and efficient operations stood out. The parking lot offers various options including self-park, parking garage, and valet. Typically, this place doesn't get busy, so it's easy to park. The lobby has check-in kiosks and helpful greeters to navigate you. They're always eager to help if you address them. The lobby also has a lot of greenery which really adds to your experience even if you're sick. The campus is pretty small and easy to navigate. There's helpful signage to indicate parts of the building. It's a much better navigation experience than any other Cleveland Clinic experience. Think of it as a suburban campus that's easily located on Cedar Rd. The center offers a wide range of services, including primary care, specialty services, and an Express Care Clinic for urgent needs. The convenience of having on-site amenities like radiology, laboratory, and pharmacy services, and bloodwork is unmatched. With a positive review this time, I'll say that I would highly not recommend visiting their OBGYN department here. I had a very negative experience which made me switch campuses to better care. Overall, my visit to the Beachwood Family Health & Surgery Center was a positive experience. The combination of comprehensive services, dedicated staff, and a patient-focused approach makes it a standout healthcare facility in the area.

I had a procedure to be done, staff was super friendly and caring ! They were very quick with…read moreeverything !!

Fast and convenient urgent care. I had a pretty nasty wound and the doctor was very knowledgeable…read more and careful cleaning it up. Got prescribed what I needed and they followed up to check on how I was doing. Great place to go if it's urgent but not an emergency and you need to walk in without an appointment.

Very friendly and helpful staff. They got me in quickly to see the doctor. Dr Maryann took her time…read moreand asked a lot of questions before she gave me her conclusion. She also gave me options on its treatment. I highly recommend the Mayfield Health Express Urgent Care. I'll be back, the next time I need them.

I have been to this Urgent Care twice now. It is certainly convenient, pleasant and clean. If I…read morehad had COVID or a UTI I would have been helped. However, they are extremely LIMITED in the services they provide. My PCP was unable to see me and felt i needed a diagnosis for my three weeks of muscle and joint aches and fever, so recommended I went to Urgent Care. If I had gone to MetroHealth (where she wanted me to go) I would have had blood drawn to evaluate me for Lyme, infection and inflammation. They would have paid attention to my heart rate and blood pressure being much higher than my baseline. At UH, I received testing for COVID, RSV and the flu and told to follow up with my PCP for the testing I needed, because they cannot draw blood as they do not do any follow up. When I told them my PCP had no openings, they just shrugged. An urgent care that does not draw blood: what will corporate America think of next? A Starbucks that does not serve coffee? By the way, I have already spoken with the UH Ascent Urgent Care Manager. Ms Earnhart does not feel a need to have information on the website (which would have avoided me from making the appointment) or at the urgent care stating that they do not do blood draws or any work that would require them needing to follow up. I was too well for the Emergency Room but too sick for the Urgent Care. The appointment was a waste of time and money.

I was excited when UH Urgent Care opened in Cleveland Heights. Most comparable offices are deep in…read morethe 'burbs, so one in our neighborhood was a welcome addition for those times when you need to be seen quickly for something common. Soon after opening, I was seen within minutes for a non-serious problem and was very satisfied with my care. Another household member did the same earlier this year. It's easy to make an online appointment. There is some parking on-site. The care seemed adequate and the staff was friendly enough. At this point, the only downside was price. It's pretty expensive even for those of us with good health insurance coverage. Based on these limited but positive experiences, I recommended this office to another older family member experiencing a common problem and in need of a prescription medication to treat it. This family member typically uses the Cleveland Clinic main campus for care, but traffic on Carnegie has been a nightmare because of construction. So, why not use the new UH Urgent Care office down the road? Well, I'll tell you why not. Unless you are a healthy adult younger than 65 years of age, they will not treat you and demand you go to the ER. The office is staffed by physician assistants (PA), and this particular PA on duty flipped out, declaring that this case was above his expertise. After collecting a sample for testing, the PA refused to issue a prescription to treat the problem and sent our older family home with instructions to either go to the ER or go to the Cleveland Clinic to see her regular physicians. That was a Tuesday. On Sunday, the same PA called our older family member to tell her that she will DIE unless she goes to the ER. He demanded that she promise over the phone that she would go to the ER. He repeated it at least three times. At this point, the older family member suspected that he was documenting this as a CYA moment because he let her go without treatment. Suffice to say, the older family member did not go to the ER. Instead, later that week, she went to the walk-in clinic at Cleveland Clinic where they issued the prescription she needed. No drama at that clinic. We haven't received the bills yet, but I am sure the UH bill will be disproportionately large compared with the quantity and quality of care received. Our older family member did not die as that PA insisted she would, but this UH Urgent Care office is most certainly dead to her.

This place is infinitely better than going to a place run by the Cleveland Clinic. Even the…read morefacility itself is fresh and new. I was seen by Dylan, one of the owners, for a respiratory illness that I've been fighting for a while. Dylan was friendly, personable, and extremely helpful to answer the questions that I had. When there were options to choose from, he explained the choices while genuinely leaving it up to me. That's one thing I hate about the Cleveland Clinic; they present you with "choices" but they're obviously biased. On my way out, I received a very detailed note of the visit. If you're tired of being treated like cattle at places like the Clinic, come here. You won't regret it!

DO NOT GO HERE IF YOU HAVE SERIOUS MEDICAL CONDITIONS. I went here to be treated for the flu. I…read morehave severe ashma so i went in to get tamaflu. The KID who was supposed to be a doctor tells me he has to ask his office manager if it was okay to perscribe me the medication. Shocked. It almost sounded like a child saying he had to ask him mom if he could give me a cookie. Insane. Say away at your own risk!!!

I've been to this Urgent Care Clinic perhaps 6 times, & have always had good care. My most recent…read moreappointment was last Friday - reception was friendly & pleasant & the doctor was thorough, listened to my problems & took aggressive action to clear up my medical problem. Very happy with this clinic. If you go first thing in the morning you can pretty much walk right in to your appointment -

I don't recommend this place. Over 46 min. Wait for a scheduled appt. then more waiting and more…read morewaiting. Only came in for a effing instant result Covid test.