The "Complete Care at Home" staff of this Palm Coast branch are so genuinely kind and caring and…read morehave a great patient care formula that really puts the client's needs first! They take the time to meet with the patient first (and the patient's family or support team if they have one) instead of just sending a caregiver over on the day the service starts. They help determine the needs and care of the patient ahead of time. They discuss care preferences and scenarios, touring your home with you to locate essentials for cooking, laundry, cleaning, bathing, medical needs, and pet care. On the first day of service, they accompany the caregiver to review item locations, ensuring minimal disturbance to the patient post-surgery. I thought that strategy was brilliant and thoughtful. It hadn't even crossed my mind, but I'm so glad it was on theirs! Knowing and then meeting the patient's needs is their top priority. They're perfect if you don't have a reliable support system in town, or your loved ones' schedules can't accommodate all or some of your needs. If procedures or surgery is required they'll take you to the hospital or doctor's office and be the point of contact for your release, similar to a family member, and bring you home, settle you in and stay with and care for you for your allotted time. They'll even run errands, buy groceries and prepare meals for you. Their on-staff registered nurse visits your home if a medical concern arises, assessing whether it's normal or requires follow-up with your medical provider, and this service is integrated into your care plan based on need. They also offer flexible care scheduling to accommodate varying daily requirements, which is a rarity in the industry. Whether you just need a little in-home assistance, or you need lots of care after a procedure or event, you can't go wrong with "Complete Care at Home. They are so genuinely thoughtful, sweet and friendly and endeavor to keep the comfort, needs and care of the patient first. It doesn't even feel like you're doing business with a business. I highly recommend them!

From the owner: Private duty Home Health agency. Complete Care at Home is a family-run, community-based team of…read morehealthcare experts offering comprehensive home care families can trust to empower older adults to continue to enjoy the lives they’ve built, in the homes they’ve established. Established in 2004 in Santa Barbara, CA and recently opened in Palm Coast serving Volusia, Flagler, and St. Johns Counties.

There are not enough words to express how grateful we are for the exceptional care my wife received…read morefrom Cindy Fevry while she worked for Concierge Services. Cindy was truly one of a kind. She cared for my wife with genuine compassion, kindness, patience, and dignity every single day. She never treated her job as just a job--it was clear that caring for people came from her heart. She always took the time to listen, comfort, and make my wife feel safe, valued, and respected. During some of the most difficult moments of our lives, Cindy's warmth and unwavering support meant more to our family than she will ever know. Even after my wife passed away, we have never forgotten the incredible difference Cindy made in her life and in ours. Her compassion left a lasting impact, and we will always be grateful for the love and care she gave so selflessly. Cindy was simply amazing, and anyone fortunate enough to be in her care was truly blessed. She is an extraordinary caregiver and an even more extraordinary person. We will always remember her with deep gratitude and appreciation.

From the owner: Concierge Care is Palm Coast's premier home care referral service. We help you find compassionate,…read moreexperienced caregivers who are pre-screened and credentialed in Florida. They provide customized solutions including: 24/7 live-in care, Alzheimer's, Dementia and Parkinson's care, companion, personal and respite care, as well as other services. Concierge Care simplifies the process of finding qualified caregivers, while restoring peace of mind for seniors and their families. Contact us for a free in-home assessment. Together we can create a client-driven care plan and then we will introduce you to caregivers who meet your needs. Get started now.

As an out of town family member, I needed someone to take care of my elderly mother who was…read moredischarged from the ER after a fall and was returning home to live alone. Prior to her fall she was completely independent. I needed to find someone that could assist her in her home with everyday activities as she was unable to do very much for herself while recovering from the fall. In Home Health Care was ordered by the physician but did not cover the Activities of Daily Living (ADLs) which are routine activities people do every day without assistance. There are six basic ADLs: eating, bathing, getting dressed, toileting, transferring, and continence. I was referred to BrightStar Care by a Social Services Case worker in the hospital. I reached out to BrightStar Care (Greater Volusia County Area of FL) to speak to someone and the Director of Operations, Masha, answered the phone and answered ALL of my questions, which were comprehensive, as I had need and experience in the past for other loved ones with these types of services. Masha arranged for her Director of Nursing, Noah, and Scheduler, Terah, to come to my mother's home and the four of us sat down together and discussed specifically what BrightStar Care could do for my mother and what our expectations of BrightStar Care were. My main concern was that I wanted to be sure that any caregivers assigned to assist my mother were not only competent but trustworthy! Masha does this type of in- home interview with her team members to determine the needs of the client as well as assess the client's physical and cognitive needs in order for Masha to best assist her, with feedback from Noah and Terah, to pair up what BrightStar Care hopes to be a good match up for both caregiver and client! Noah even went to the trouble to purchase, hand deliver and install on his own time, a hand-held shower attachment which he assured me would greatly benefit not only the assigned caregiver but my mother as well when she returned to independence! The next day, my mother was first introduced to Wendy and thoroughly enjoyed her! Because Wendy had a prior vacation planned that was to take place during the period of time my mother needed assistance, Masha assigned Katie to cover for Wendy while she was away. Katie came out on day two to assist my mom. Fortunately, I was present when Katie came to meet my mother and assist her with the plan of care that was implemented and reviewed by my mother, myself and Noah. Katie immediately began to take care of my mom like she was her own mother! What a lovely, caring spirit she displayed. I familiarized Katie with what needed to be done while my mother went to bed as she had been to her PCP that morning and was still in considerable pain. My mother's PCP ordered some x-rays for my mother and while I was with Katie and my mom, the PCP office called me later that morning and informed me that my mother needed to be taken directly to the ER again as the x-ray had revealed a life-threatening condition that required immediate intervention. I informed Katie that I was sorry and that I had to take my mom immediately to the ER. Katie, without hesitation, began to help me get my mother out of bed and into a wheelchair for transport. Katie continued to reassure my mother that everything was going to be okay! Katie ensured that should it become necessary, we collected adequate items for a possible overnight stay, for my mom. I felt so comfortable having just met Katie and seeing her caring nature and straight forward and considerate spirit, I asked Katie to remain in my mother's home and continue to do the cleaning, laundry and grocery storage we had previously discussed that needed to be done. Katie had already begun preparing a meal for my mother and stopped and cleaned up and bagged up in the freezer the remainder of the food products that needed storage. I told Katie to lock the door on her way out. Katie gave me her cell phone and asked me to keep her updated as to my mother's outcome. She was genuinely concerned for my mom. What a wonderful care giving spirit! My mother was admitted to the hospital and I no longer required the services of BrightStar Care as my mother was scheduled to discharge to a skilled nursing facility upon discharge for rehabilitation. I returned home to a cleaned up home! Even payment of the bill was simple. My mother had authorized any charges be applied to her credit card so even payment for services was effortless! I would HIGHLY recommend this company for care for a loved one should they need ADL assistance on an hourly, daily, weekly basis or even 24/7 care. They are very reasonably priced and provided superior care and services in the short time I interacted with both the team leaders and their caregivers! Thank you BrightStar Care!

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care.

I like Dr. Lydia, and Humana coverage is great, but the Palm Coast office is straight out of the…read more1950s--very old, tiny rooms, crowded--and it distressed me that not all staff wear masks.

This place is pathetic I wouldnt trust my loved one in there care !! Besides 1 or 2 really sweet…read morenurses everyone else should be embarrassed of the so called care they give !! Sorry I even wasted my time with this company if you want to risk your loved one in there care then its on you i did my part !!

They are so courteous. They took great care in letting me know they were not the business I…read morereviewed. My apologies for the obvious mistake. If you are not concise about company names. I left out one word and my whole review was suddenly about a place I have never visited. Again, sincere apologies. They are so polite.