The staff here is passionate about their mission. They support both the patient and the family…read morethrough the healing process. It is clear they want successful outcomes for their patients. It is a beautiful facility with a full church inside, featuring stain glass windows. The atmosphere enhances the healing process.

This is for the skilled nursing side. If I could give a - star I would. Do not let the super nice…read morefacility sway you. The care is negligent. Not only was my father degraded by comments made to him by staff, including in front of family, my mom finally said we are going home. The next day she took him to their doctor (they are from out of town) and he was IMMEDIATELY placed in the hospital. All because of no one monitoring my dad OR listening to family.

Today! We found the BEST place for our fur babies. I cannot say enough good things from check in to…read morecheck out. I almost lost it when Dr. Amy came in and introduce herself then got down on the floor for the examination and stayed there to make Dozer feel comfortable. On his level. For HIM! This is definitely the place for us! #furbabies

I took my dog here for the water treadmill years ago and it was helpful. Now I have another dog…read morewith severe degenerative joint problems who needs the treadmill. But when I took him the water smelled so bad that after 2 baths he still smelled awful! It's dirty. The rehab people would not call me back when I called to ask if they would clean it, even though I'm a long time client. BUT thank goodness I found a different rehab clinic in Andover (Countryside) with a water treadmill. It is clean and they have a Physical Therapist who is qualified to work with people and does that half of the week. It is SO much better!!

We needed some help with our parents (83 & 91). I reached out & spoke with Haley. Haley was our…read moresaving grace. She met the folks twice at their home, then step mom was hospitalize. Haley found her placement and Pops soon followed. This company & their staff have been fantastic to work with and they truly care about our parents and us. I so highly recommend the! Thank you all for the love & suppor! We could not have navigated this without you!!

From the owner: Enriching Life…read more Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients' and families' unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments... moments that enrich the lives of each of our patients.

I am writing this to urge other families to be cautious when considering Avita for their loved…read moreones. Our experience with the leadership team has been deeply concerning. Absentee Administration: The Administrator is consistently unavailable, remaining behind closed doors and making zero effort to engage with residents or build relationships with families. Dishonest Nursing Leadership: The two Directors of Nursing (DONs) have proven to be unreliable. We found them to be misleading and dishonest regarding care and protocols on multiple occasions. Retaliatory Environment: There is a "shut up or leave" culture here. When residents or family members advocate for better care by asking questions or filing complaints, the facility responds by discharging the resident rather than addressing the concerns. If you are looking for a facility that values open communication and treats residents with respect, I would suggest looking elsewhere.

I have been blown away by the Clear Mind Center at Avita. The whole space is lovely, the staff is…read morefriendly, and the food is incredible. To be honest, this is somewhere I would totally want to live myself! I am impressed by how they handle the individual details of each case, how they respect our family's wishes, and how they update us all with photos and videos of our family member regularly so we are in the loop with how they are doing. They are also incredibly transparent which helps to build amazing trust. We are very satisfied with everything there and looking forward to further results from the center as well.