I bought a sneaker online for my husband for Christmas, I was so excited.. he went to open them…read moreChristmas Day, in front of the whole family...and they were USED..! If I wanted to buy a used shoe i would have went to a tag sale or something..! Dirty at the bottoms, all out of shape.. I called to report it and they totally disregarded it.. like it was normal.. never buy from them... other people are saying the same thing.. terrible customer service, terrible what they did.. I'll never be buy from them again.. and you shouldn't either..

The display shoe was $89 and when they rang me and my son up it was $165…read more I didn't think much of it because my foot was hurting and we are in a time crunch as school starts in less than a week and not many options around my town. But after leaving we are going down the road and my son says daddy you paid double what the price was in the shoe, so I then looked at the receipt and yes he was right. Has anybody had this happen to them?

If you are into all things outdoor sporting related, this is your haven! I decided to check out…read morethis store but ultimately I was only here to grab some crawfish from a food truck that was on site. This store isn't massively huge but it's packed with a lot of inventory!!' I was able to browse a bit and even inquire on a specific sunglass style - they didn't carry the brand but they told me where I could search for them at. The staff that answered my questions were friendly and of course helpful. I can't speak on their prices but I do recommend checking them out if you are into outdoor sporting activities. Oh and they carry all types of firearms.

Great selection in fishing and hunting. Their service was okay. Never was approached by a…read moresalesperson.

I want to like this store because I strongly believe in supporting local businesses , but I just…read moredon't. First of all the inventory is so tiny. The women's clothing section consists of about 4 different styles. Nothing good ever goes on sale. The men's selection is a bit better but they are always out of size smalls and usually only have a lot of large sizes. Same issue with shoes. Heavy on on clouds and two choices each of other brands. Always out of common sizes. What usually ends up happening is I see something I like, then because of a better return policy at a competing retailer, or better price and colors I end up purchasing online. Also the sales people are too pushy and don't let me shop in peace. It's very annoying.

Great selection of clothing for our adventure! Fantastic service from the staff in shoe department…read moreand clothing department!

I went to the store for a pickup order. I decided to look around for an item that my husband…read morewanted. I must have looked out of sorts because Mary offered assistance. She was so kind. They didn't have what I was looking for in stores, but she was able to see it online. She ordered it to my home, and even figured out how to use my coupon. This was a great experience. I will continue to shop at this location.

Went in looking for shoes today. While they didn't have exactly what I was looking for, the staff…read morewas wonderful. They were kind, courteous and attentive.

I visited MHO ( briefly )recently and really loved their inventory. The selections were…read moreimpressive. I didn't have any interaction with the staff. Most of the items are reasonably priced. I didn't purchase anything but I plan to return soon when I have more time to look.

I always love coming to Mountain High Outfitters whether it be this location, the one in the…read moreSummit, or the one in Cahaba Village. I feel like I see the most sales at this location. They tend to have off season items at up to 75% off which is great if you can find your size. This location also seems to have the most items in terms of variety and selection whereas at the other two locations you will often see each t-shirt in only one size left and no more in the back. Associates are always helpful here too.

Fantastic service!! A sales associate approached me as I was looking for a a specific shirt, and…read moreshe immediately took me to where the item was in the store. She was very pleasant and helpful! The store was well stocked with a full range of sizes and colors of every item I was looking to purchase from the clothing department. And they were running a great sale in Columbia items! The staff member who checked us out was engaging and efficient. My husband remarked that he plans to come to this store more after the great visit we had today!

This store isn particularly consumer friendly. I've browsed a couple times at different seasons of…read morethe year. The staff doesn't seem to enjoy their jobs. The prices aren't particularly competitive. THe selection in most departments however, is suitable.

I love going into REI when I get a chance…read more Lots of interesting things to see and think about. Clearance was in the back right near the bathrooms. Loved seeing the board with other locations and adventures near there. Everyone was friendly and busy.

I want to give a huge shoutout to Emily, the store manager at REI Summit Birmingham, Alabama. While…read moreshopping for a lifejacket for my Border Collie puppy, Emily went above and beyond--again! Despite juggling a nonstop flow of customers and all the usual managerial responsibilities, she took the time to help me personally select and size the perfect Ruffwear life jacket for my pup. This isn't the first time Emily has delivered truly outstanding customer service. Her professionalism, kindness, and product knowledge continue to impress every time I visit. Her leadership at this location is obvious--everything runs smoothly, the team is helpful, and the vibe is always welcoming. Emily is a total rockstar and a tremendous asset to REI. I can't say enough good things--she's the reason I keep coming back.