A great little operation, very helpful and service oriented. Have used them a few time and will…read morecontinue to do so. Along with moving and packing, they also have storage facilities, so if you need some of your things to be stored between moves, they can handle that for you. I discovered that I needed to get some stuff out of my boxes from storage and they had them pulled and ready for me to look through, making the whole process very easy. Would definitely recommend them to anyone asking.

A great a experience with Whitby and Tower! The work was exceptional. Nothing was broken or…read moredamaged, the movers wasted NO time and prices are very reasonable. No "hidden fees" or any sort of extra charges. The final move was even a little below my estimate! Have already recommended them and will certainly use them again in the future! Thanks Paul, Bill and Don!

We used them twice, seven years ago and this year. The first time was ok, with only one mirrored…read moredoor being broken, which we let go as too much hassle to deal with it. The second time was a nightmare, with them showing up with a 3.5 ton truck instead of a 5 ton truck, as was clearly communicated beforehand. Since we had to make a ferry reservation, it made everything morse stressful than necessary, with us having to deal with literally last minute solutions for left over stuff, turning over the old place to our landlady, loading remaining items in our own car, and helping the movers on top of it as some furniture had to be dissembled to fit in the truck. Although Ty brought anything they could not bring the first time, a couple of days later, there were too many damaged items due to the puzzle of trying to get everything into the small truck. Most damages were just labelled as 'can be easily replaced by going to the dollar store, or having a table top refinished locally, etc.' But Ty never followed up on it, instead mentioned that we had not bought the proper insurance (which was never offered in the first place). He gave us $500 off, but that does not make good for all the trouble we had. and all the damages, with some of them discovered after the move. The damages were: a broken high quality fan, a completely scratched dining table top, damaged artwork, two damaged standing lamps, one damaged storage unit, a broken antique pendant light, and almost all furniture with some new scratches, dents, and other minor damages, including damages from the tape that was not properly used. Having said this, the movers were friendly, and Ty is a nice person; but this was not handled as expected and with the care needed, also with never following up on him promising us the needed repairs. Even if only some small plastic parts (e.g., a wheel part, a fastening ring) are broken, it does not mean they can be easily replaced at the dollar store. If we had to repair and replace everything, it would easily exceed the $500 offered. I have moved over 20 times in my whole life, but this was by far the worst experience ever. I can only hope that they will handle your next move better.

Ty and his team were amazing! They made an incredibly stressful day much better. Communication…read morewas good. We did an initial video estimate and then the week of the move Ty came personally to see where things were at to ensure he had what was needed to be ready for moving day. They showed up on time. Their system was well executed, and they had us loaded very quickly. Igor, Manny, Daniel and Christian were very friendly, and professional, and took extra care with our fragile items. Ty was there for the loading as well, to ensure we had everything we needed. At the new place the unload went just as seamlessly and when the truck was empty they even took the time to ask if there was anything we wanted help putting together, and if we wanted them to move anything into a particular spot while they were still there. We did ask them to move a couple of the heavier items which they did happily. Payment was easy; the estimate was exact to the invoice. E-transfer payment was quick and simple. They are definitely competitive price wise, if not a bit better value than some of the larger companies and way better service. All around great team, great people, and i would definitely recommend them.

I used small moves back in September 2021 for a move from a room in a house to a townhouse. Two…read moremovers showed up on time, they give pre-arrival call notice, and finished moving my stuff quicker than expected. Super kind and they listened attentively to all requests and concerns while they efficiently moved. Great communicators. If you have any delicate furnitures, do ensure that the movers wrap it with additional blankets and wrap them securely with tape/saran wrap. Several ladies (zella, kathy, brenda) who helped me reserve movers initially and handle post-move discussions were very professional, respectful, and responsive. They want to provide good service to their customers and retain customers and it really showed in many ways!! Ue the coupon from yelp for discount. They accept it. Thank you for a great service and for making it a smooth moving experience. Recommended!!!!

The movers themselves were wonderful people. However we booked the service 1 month in advance and…read moreasked for the first move of the day. We also booked 3 movers. What we got was 2 movers arriving nearly 3 hours late. Apparently even when we asked for the first appointment of the day, they still managed to book someone else before us. When you have a small window to move 3 hours makes a huge difference and has a frustrating domino effect on everything. Not the worst experience, but also not the best.

This moving company is anything but jiffy. Worst move I have ever experienced. Arrived one and a…read morehalf hours late. One mover was so rude and never stopped talking. Charged $800.00 over the estimate. Payment was by a credit card that was rarely used. Found out that the card was used by fraud to book rooms in Abbotsford and Coquitlam. Will never recommend this company to anyone.

I came across Jiffy Move while searching the neighborhood for another business, and because of the…read morehelpfulness of the owners, decided to use them for my upcoming move. It was a two-parter: half my belongings into storage before showing the place, and the rest after selling. The first move went well; the movers were efficient and organized and took good care of my things. They arrived at each of the three drops before I did and handled everything professionally and in a friendly way. One was an owner. The second move was frustrating and upsetting. The movers took a break without communicating to me where they were going but simply disappeared. They left grease marks on my carpet with the cart wheels, showed up at each drop 10 minutes after I did, and broke the legs of my antique desk, a family heirloom, by dragging it across carpet instead of picking it up. Worst, they packed my storage locker with no room to enter or move, and with all the furniture at the front/entrance. If I could move furniture, I would have done the move myself! When I reported my concerns, I received a fairly prompt response. After a conversation with the owner who had been present for the first move, I felt confident things would be resolved. He offered to come to my storage locker with a second mover and reorganize it; to assess the damage to the desk and either repair it himself or recommend someone and cover the cost; and to compensate me for the movers' downtime during the second move. But he has now postponed doing these things two weeks running, and when I asked for a commitment to a date and time, I did not hear back. I spent close to $1800 on a 1BD apt move and whereas I started out prepared to recommend the company, I'm now frustrated and afraid I've been left with problems of someone else's making that I am going to have to pay more to solve. I want the resolution of these issues to be made a priority for Jiffy Move, and to have a committed date and time for that resolution to happen.

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

We just used them for a big move and it was a great experience from beginning to end…read more They were the only ones to offer up front to send someone to look at our place to get a great and accurate estimate. They also strove hard to gain our business even giving us an awesome rate. In the end the move took longer than thought and they had more people come out, but maybe we moved more stuff too. Everything was handled very smoothly, and they take credit debit and e-transfer which is awesome. They also packed for us the day before which helped tremendously.

Very poor communication? Is it just yelp?…read more Looking for a formal quote to submit to Alberta WCB just like one would have to for social services or any other government identity paying for the move! Quoting job per hour and not giving me distance did not help Neither did stating $3000 or around there?

A family member recommended this moving company after their recent move…read more We were VERY pleased with the service that was provided. It was easy to book our date. They were customer focused, accommodated our date change, were very courteous and friendly. The movers worked quickly and were very careful with our furniture - using special wrap to keep things safe. I dislike moving, but Metro Van Movers made the day easy and actually fun. My husband and I both highly recommend this service.

We found MVM because of their unique offering of reusable, heavy-duty totes instead of cardboard…read moreboxes for moving. This is an excellent way to reduce waste and ensure your items arrive at your new home safely. You will need to pay a cash deposit up front of $15 per box, to be returned once they collect the boxes. This was great and I wish more companies offered it. We had three packers for three hours the first day which was speedy and efficient. Both days they arrived early which I really appreciated. The second day we had three movers, however they moved a bit slower than I would have liked. One of three of the workers stayed in the truck the entire time and did not rotate with the other workers, who started showing signs of fatigue after several hours (understandable). I understand getting tired, but towards the end of their work my instructions were not followed and boxes were placed haphazardly on our first and second floor rather than where I asked them to be. It took them almost two hours to get from our old to our new place, during which time they mentioned stopping for food and water (but I was charged the full time). I want these guys to get a break and asked if they would get one, but never got a clear answer, and I think I paid for all the time anyways. All and all, we enjoyed using this service and would recommend it for anyone tackling a big move in Vancouver. They could work a little faster, but all of my items arrived safely which was my primary concern.

This is one of the most experienced movers in Vancouver and lower mainland they are fast reliable…read moreand friendly and recently their contact number has been changed you could reach them by calling 604-318-1390 and their website also changed to www.bcherculesmoving.ca

DO NOT USE THIS MOVING COMPANY!!! They stole our falcon print and we are missing at least three…read moreboxes and other stuff. I don't know how our boxes went missing since they took them all the same time. They showed up late and we signed a form which would give us a discount because we paid cash. Joe was mad because he told us they should of started sooner but HE was the one who picked the time and accused us of having more boxes then we told him which is bs my hubby was listening in the call and there was nothing mentioned about the number of boxes and he picked the time. They seem to get pissy as the day went on and seem to be mad about the amount of stuff we had even though I told him it was a two bedroom apartment with a storage space. My hubby gave them 50 dollars for lunch and we were stupid enough to leave them unsupervised. They finally showed up at our place and it was very late and they were very unhappy. When they gave my hubby the amount he gave them a tip but little did we know they stole our print and "lost" at least three of our boxes. DO NOT USE THIS COMPANY THEY STEAL YOUR STUFF AND DAMAGE YOUR ITEMS. They damage a antique dresser which they think by using plastic wrap it will protect it, NO IT DIDN'T. WORST COMPANY EVER!!!!!!! My real estate agent and his company will no longer recommend this company.