David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I just had David Glavnik out to fix my washing machine. Lucky me!!! As this was the day after…read moreChristmas, I expected to get no one out today but he responded within an hour. He was very friendly and neat. he had it fixed quickly. Of course no one wants to have an appliance breakdown but the whole fix made me wish I hadn't wasted my time to try and fix it. I highly recommend him!

Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

Unreal selection of Dope Guitars, Amps and pedals I think their only open Wednesday through…read moreSaturday but I could be wrong? I highly recommend them, Go check it out! I bet Ya it'll be your new hang out

Great selection of guitars with a very friendly and knowledgeable owner more than happy to help.read more

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

Custom fabrication better than I imagined. Quick to respond. I am satisfied and then some…read more I would definitely recommend John to anyone that needs high quality!

John, the owner operator is fantastic. He went out of his way to help us with our stainless…read morekitchen. He was careful, professional and extremely skilled. Thank you sir. It's nice to have a metal man in town with your talent and skills.

Absolutely professional, efficienct and on time. We will be back in the future!…read more Yep

Excellent service! They were professional and fair priced. Easy to communicate with and quick to…read moreschedule. I'd definitely use their services again.

I wanted to get my future son in law a tee that said how much I like about him. He's a drummer, he…read moreloved GOT and most importantly, he rescued my cat during the recent wildfires. Literally, drove from Salem to Stayton to find my scared cat who bolted out of his carrier. The tee says "I play drums, I rescue cats, and I know things". I ordered it and paid in advance. She sent me two samples of fonts and colors, and I picked one font from one and one font from the other. They got on the change, and I picked it up today. They were great at helping me with the style and the type of laser/screen print, etc for my budget. I couldn't be happier if I were twins!!

Always great to work with especially with last jobs!…read more Especially last minute personalization!!!

Meeting Micah Rush and finding out what his business does was eye-opening. I learned that he does…read morebusiness to business wholesale bulk orders. Sign crafters has the expertise to create custom murals, raised lettering, cut out lettering, and more. If you can imagine it he can create it. His keep business local mentality is combined with a non-competitive spirit. He believes in collaborating with the local community to keep all business local. If someone has referred their customer to him he keeps in mind that this referral continues to be their customer. If said customer comes back to undercut or bypass vendor number one Micah calls the referring business first to find out their desire for him to bid or not. I find this impressive.

We agreed on the creation and installation of a menu board for my restaurant on Dec. 21st 2018…read more They dragged production until March 2019. After I paid them in FULL at the end of February, for the boards and installation, I heard nothing from them. I finally contact Shiloh Jones on March 10th to ask what was going on. Was finally told we could do the installation on Friday, March the 22nd. On installation day, they sent an incompetent kid with some double side sticky tape and a tube of glue. He couldn't make the menu board hold. He put it up and within 1 minute the board fell and broke at several places. He was clueless as what to do so he said he needed to leave and find other things to try. Our restaurant was opening so we needed the menu up right away. My husband and I nailed the board hoping it would temporarily hold at least till the end of business hours. Afterward, we went to Home Depot and bought material to secure the boards up. The following Monday, I went to talk to the owner Micah Rush, asking for the reimbursement of the installation fee, I didn't even ask for a reimbursement for the broken menu board, just the installation fee (because their guy didn't install anything, just broke the board). Micah Rush said he couldn't reimburse me yet and needed to investigate what happened first. He said he will be in touch. He hasn't. I have called a few times and left messages but he hasn't returned my calls. It has been 2 months now with nothing. I have contacted the BBB and will be taking him to small claim court if BBB can't resolve our issue. I just feel I need to warn others about their dishonesty and horrible service. Also, I want to point out, they have really good reviews on Google but that was from years ago when they had a young lady named Morgan working there. She was the reason I agreed to go with them, then one day they told me she no longer was working there. The new sale rep name Shiloh Jones is very dishonest and is full of lies and excuses. During the whole time they were dragging their feet, twice she has acted like the ball was dropped on my end, saying she never got confirmation of this or that... As though email didn't leave trails. With all the other signs company available in Salem, you should really consider another one for your signs needs. I have since got more signage services and product from Fast Sign, also in Salem and they have been great.