So far I have been to this clinic a few times this year. Each time I booked an online appointment…read moreand was seen on time by my doctor. Receptionists had my note/prescriptions ready straight away after I had my appointment.

Had my first appointment in this clinic with Dr Basma. She looked friendly but was clearly in a…read morerush. Didn't have much time to listen to my concerns and conditions. Once she was done with her questions, she stood up and headed to the door immediately, so ready to leave. Had the rest of the conversation and inquiries with her standing between her desk and the door. She answered most but not all of my questions. But I didn't want to continue the inquiries anymore anyways, because her posture and responses made me feel like I was wasting her time. I'm not sure what to feel about her asking "Why would you?" several times to my conditions, to my past experience, even to just a piece of information about women's health practice that's not done in this clinic but commonly done elsewhere. Because I didn't feel much listened or attended to, I'm not sure whether I would feel safe to come back again if I have other women's health or sexual health related issues. But maybe this was just my unfortunate personal experience. *Appointment was reserved for 20 minutes. Total time spent with Dr Basma was about 10-15 minutes

Don't let the name fool you; I went over a couple of years (man)…read moreThe staff was top notch The help was much appreciated And it's a really nice and new(er) facility/structure.

This review is for the Women's College Hospital Family Practice Health Center, which is located…read moreacross the street from Women's College Hospital. FInding a family doctor is hard, so when I moved downtown 10 years ago, I discovered that I couldn't find a family doctor, but I could be assigned to a Nurse Practitioner at WCH Family Practice. For those reluctant to opt for a Nurse Practitioner, I can tell you from my experience, it is better than a family doctor. Anything they can handle on their own is done quickly because you can see them sooner than the overbooked doctors, and when there is something they can't handle, it is referred to a doctor in the clinic or a specialist, so it is the best of both worlds. My Nurse practitioner retired last year and I ended up becoming a patient of one of the doctors in the clinic, and while she is a great doctor, WCH is a teaching hospital, so she is only in the clinic twice a week, so appointments are hard to get. However, WCH family practice offers urgent care appointments in the evenings, so if a doctor can't see you that day, you can see one in the evening, instead of going to a walk in clinic or emergency. The clinic is very accessible, something I appreciated after my knee surgery.

This clinic is part of the St. Michael's Hospital. They have many clinics. My family doctor is at…read moreanother clinic. St. Michael's Hospital is a teaching hospital. My family doctor referred me to this clinic because of my chronic lower back pain. They have a chiropractic teaching clinic which I attend. There is a last-year chiropractor resident supervised by a supervising chiropractor. Supervision includes verbal review and video cameras in the treatment rooms. The charge is $100 for the initial assessment. A formal treatment plan is created. All treatments after that are free. You must be referred by a family doctor within the St. Michael's Hospital network.

My son had a rare form of facial cellulitis and they got him in quickly despite being really busy…read moreand two of the wonderful doctors there conferred and immediately sent him to Saint Mike's where he was put on intervenous antibiotics for three days. Had hey sent him home with oral antibiotics I don't think he would've made it. They saved his life. I will forever be grateful to these doctors. Oh and did I mention the lovely ladies at the front desk? Their voices always sound like singing birds. I love listening to them in the background. They obviously love their jobs and are all friends. I have yet to see them in grumpy moods

This is disappointing! I would never leave negative reviews! Never! But this has to be documented…read moresomewhere. Before anything, let me be fully clear, Doctors/ Physicians in the clinic are amazing, I am with my family doctor from a long time, however the admin team has been a nightmare. I underwent surgery in March 2026, which lead me to be bed ridden for recovery till May 2026. I lost my job, my OSAP went into overpayment, I am under extreme financial hardship and I was attacked racially on the streets of Toronto. I was recovering, hence could not make it to the appointments, when asked about it, I was told about "policies" and "fees" I must pay before I see my doctor. I gently asked to waive it OR allow me to delay the payment till I am capable of giving it / do it in instalments. It was relayed to my doctor as I am asking to waive fees and I was informed it cannot be done. The email had issues lines up, I was looking to get my doc to fill in some forms, insurance/ hardship related, I was told how much that would "COST". I had to leave it on the side. I received an email saying I am no more on ROSTER because I missed appointments! I was genuinely taken aback. My psychiatrist had stopped the practice, so my files was being transferred to family doctor. Admin team at UHN did it, honestly, multiple times. It never reached my doctor. During my current hard time, facing depression, anxiety, adhd and an attack because I am a different race, with no money, poor credit fighting to get a job, I started overcoming my issues. I asked again for an appointment, because UHN confirmed that I was still with this clinic, they replied with "policy rules", "admin fees"! I have an entire email chain! The admin from UHN helped me with getting the records, and I PERSONALLY SENT THEM! My doctor understandably could not read everything because there were more than 200 visits to be read! So from whatever time I was a patient of this clinic, UHN did send the records, and they NEVER reached my doctor, until I had to find a way to provide it to them! Finally after asking for an appointment I finally got one last week, I finally saw my doctor and we had a plan, from the conversation I noticed he was relayed with selective information, and when he said he supports the admin team, I reassured him I understand policies and why you are supporting them, however, my MAIN CONCERNS have not reached you! Me and my doctor had a plan, I requested for one of my forms to be signed on Friday, according to clinic "policy" I was late with the email so they were going to answer me next business day. Monday has passed by, Tuesday is almost coming to an end, and I am ghosted yet again! It is extremely hard not to take this personally, I have been clarifying asking giving feedbacks in a real positive light whenever possible. BUT THE ADMIN TEAM HAS ABSOLUTELY NO EMPATHY! WORST EXPERIENCE OF MY LIFE DURING MY OWN ROCK BOTTOM! I have a steady rapport with my doctor, so I cannot even go anywhere else, but to get to him, THIS HUGE HURDLE is just an impossible task! And get it right, they are VERY RUDE with their responses too! I am extremely disappointed! Isnt this the care team I can rely on when I need support? Apparently not! Very very displeased with the EXPERIENCE!!!!! I wish I could give NO star or a half STAR, and again, THE DOCTORS ARE GENUINELY GREAT! Also, I myself am an internationally trained DENTIST with 5 years of experience, now pursuing healthcare research! Never in my life I would have imagined a team who cares nothing about the people in need! I really feel sad that I had to approach them time and again, making my hardship/struggle feel like an inconvenience!

I have been a patient at this family practice for almost 5 years now. I have seen a couple of other…read moredoctors there when I have not been able to see my doctor. All the staff are very nice. I have attended a CBT class for food cravings. I have seen the nurse, dietician; as well my doctor is now going to connect me with a one year program she is part of for my back. I find this is a really great practice to be part of because of the other resources they have available, if not at the clinic than at a participating hospital.

Dr. Bernstein has been my family doctor since I was very young - and back in Ottawa. I was thrilled…read morewhen I found out he moved to Toronto and that he accepted me as a patient . I live in Bloor West and I don't mind making the trek to the East end. His team are very good as well! Thanks ! :)

We had to leave Magenta, which was a shame because the doctor (Prasad) was excellent…read more Magenta's system was a deal breaker. it's impossible to book an appointment without having to wait 2 months, there's no help from a human being, and there's no phone number to even talk to a receptionist for admin issues. in fact, they intentionally keep you from calling or even reaching out via email. It's as frustrating as an app that hides their cancelation button. I understand the approach for a normal for profit business but not for a clinic. we moved to a normal clinic where you can email them directly and /or call if you have questions; basic interaction is all we wanted. Hopefully Magenta can change their approach; it's not the pandemic anymore

The doctors there are amazing, but the administration is like a brick wall between you and the…read moredoctors. You can't even give your Doctor crucial information about your care. The website directs you to use electronic communication and then refuses to let you use electronic communication. The very clear email won't be answered and even when you call their number they won't talk to you.

I assume that the reason they have any patient's at all, is the location. The competency, bedside…read moremanner and reasoning of J. Marcus is atrocious. No confidence in anything he says, meaning he seems quite unsure of himself. Generally speaking this clinic is disorganized and uncaring. Stay away.

Allergy appointment with Dr. Manga Datta. The assistant who administered the teat was lovely. The…read moredoctor however was rude, insulting and disrespectful. I will not be using this clinic or their services again. This doctor wanted me to travel to Mississauga for a follow up appointment and a different test after the rude exchange I've just had with this person? Definitely not supporting this person or their practice.

I booked an appointment online (walk-in) to see a Doctor for a longstanding chronic cough…read more Upon my arrival in the clinic, I was seen immediately on my scheduled time. I was surprised as this was the first time that I don't have to wait for a long time so I was feeling kinda positive. Then the doctor assigned to me, Dr. Calvin Lei came into the room and this is where everything downhill. He checked me for a mere 5 mins and diagnosed it as a viral infection. I asked him what to do next as I'm taking OTC medicines and his reply was "to do whatever I want to do". When you come to see a professional you defer to their expertise and have high hopes that doctors will help you heal. Well not Dr. Lei. When you're at your vulnerable times and hurting he will definitely rushed you and your illness/symptoms dismissed. Most likely will not even provide you with the answers to your problem. This experience further inflamed my deep frustration and dissatisfaction with our health care system. Most medical professional nowadays lacks empathy and compassion and are mostly uncaring people who simply wants a pay check. So sad but true that Canada's health care is now at its melting point.

They still have a mask mandate and it's 2024. My doctor told me last year they will probably never…read moreget rid of it. So I'm looking for a new doctor. Staff are friendly though so if you're one of the minority still walking around outside with a mask on, I guess this is the spot for you.​

I've been a patient there for about 10 years now, and I am quite happy with the practice and my…read moredoctor there. it is quite efficient - there are times when it is hard to get through (you might be placed on hold at busy times), but I never had a problem with getting an appointment (unless my doctor was away). the nurse who works there is amazing! she is super nice and very professional and skillful. She once removed my stitches that were really difficult to deal with because I kept them too long. the wait time is quite short, especially when you book your appointment A.M.. it might get longer in the afternoon, but usually things are moving quite fast there. it is not a place where you will have a super long and heartfelt conversation with your doctor, but you will get a good service and won't be stuck in the waiting room like I witnessed in some other places. they are really good with keeping up with lab work and contacting people if results are bad. it is a very well organized place. One thing that I had noticed is quite a high turnover of the receptionists - or maybe there are many part timers? it seems that any time I go there I see new faces at the reception. Nonetheless, they are friendly and keep up with the fast pace, which is quite challenging in this kind of environment.

One of my favourite locations for family doctors. I never waited more than ten minutes and everyone…read moreseems to be really friendly and professional. I have been to places where I wait almost an hour, not here. Hands down.

#ServiceStarShoutOut I came here intending to have the boss, Jacky, cast his magic powers of back…read morecracking to help with my posture and back pain from sitting on my butt all day. It took a while to book my initial appointment, but it was worth it. All I want is to get my back cracked, I got that and more. In our first consultation, he checked my mobility and movement and assessed that I have a mild form of mechanical pain. He created a treatment plan of 5 sessions and included exercises that would help develop my core to prevent injury during sport/workouts and improve my posture. He went beyond that by providing a brief high-pressure targeted deep massage at the beginning of the first and each subsequent session. I wouldn't say it's relaxing, but I love the pressure. He'll adjust based on your tolerance though my motto is no pain, no gain, so I take it full on. We worked mainly on my upper, lower and mid-back. *TIP* If you want to work on your back, wear a tank top instead of a strappy sports bra. I've been working on those three exercises he taught me each day. I would say they are easy enough to add to your routine and incorporate daily. Oh and it's always wonderful when a clinic charges directly to my insurance, saves all the pain of admin work.

Had a great RMT massage with Michael. He was excellent and was able to address my concerns. I'll…read moredefinitely will be back. Thank you!