A+++. Highly recommended for all your cleaning needs. The team is thoughtful, does a fantastic job,…read moreand is flexible with scheduling. As a realtor, I personally use Hawaii Coast Cleaning for all my pre-showing cleanings and move-outs. My clients love the results.

From the owner: What Makes Us Special?…read more At Hawaii Coastal Cleaning, we are the premier vacation rental and luxury property cleaning service on the Big Island, specializing in Waikoloa Resort, Mauna Lani, Puako, Hualalai, and Kukio. Our professional team delivers exceptional turnover cleaning for Airbnb, VRBO, and vacation properties, offering same-day service to keep your property guest-ready. We provide comprehensive solutions, including move-in/move-out cleans, commercial cleaning, and deep cleaning services. Using hospital-grade disinfectants, digital documentation, and amenity management, we ensure 5-star cleanliness and attention to detail every time. What sets us apart is our unique blend of mainland professionalism and the warm, welcoming aloha spirit. Our eco-friendly approach ensures sustainable, effective cleaning that’s kind to your property and the environment. Why Choose Us? Reliability: Trusted by property managers across the Big Island. Immaculate Results: We leave no detail overlooked. Same-Day Service: Fast, efficient turnover cleaning. Eco-Friendly Practices: Cleaning that’s sustainable. Local Expertise: Deep knowledge of the area’s unique needs. Choose Hawaii Coastal Cleaning for a cleaning service that combines expertise, care, and the spirit of aloha to deliver immaculate results every time. Let us help you maintain the highest standards for your property.

Awesome service from Paul and his crew. Needed a very last minute cleaner for our rental house and…read morePaul got back me right away. His crew showed up on time and left the entire house spotless. Will be calling them again if we need another cleaning. Thank you.

Paul King very responsive and consciencious...... good…read moreproprietor........................................

2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.

Sandra, Mike and their crew are very hardworking. We use them for our primary residence and they…read moreseem to be getting better and better all the time. They do a great job with the kitchen, outstanding floors (both carpet and hardwood), we have them sweep/hose the patio which keeps it usable all summer long - no matter what the wind blows in - and they take direction well. If I have a special request they always oblige.

It is unfortunate that I based their abilities on their first cleaning when the owners were in…read moreattendance. Once they were not there and their other crew took over, the cleaning was the worst I've ever experienced. The crew didn't clean the mirrored selves, other selves, mirrored closet doors, missed one of the bathroom counters, didn't know how to clean the glass stove top and left it messy, if they vacuumed I couldn't tell because you usually see the lines from the vacuum and I didn't plus there was still dog hair on it. There is much more they missed and the owners resent the invoice acknowledging the error promising to do better next time. However when I spoke with one of the owners to confirm that we didn't want the same people in our house they defended their employees who said we came around and messed up what they cleaned. I didn't complain about about what area we used while they were still there (it was just the kitchen counter) so it is unfortunate they did not listen to their client instead defended people who do not do their business justice. Therefore I change my rating to 0 if I could and would recommend you do not use these cleaners.

I posted a project on Yelp while looking for cleaning services, and I was very impressed with…read moretheir prompt and professional communication. They were responsive, courteous, and provided all the information I needed right away. Although I ultimately chose a different company due to the specific scope and scale of my needs, I truly appreciated the way Priscilla handled the inquiry. Based on this experience, I wouldn't hesitate to recommend them to others looking for reliable and responsive service.

The service I had scheduled for was a deep clean, specifically requesting the windows/window…read morescreens/window grates, oven, and fridge were focused on. I was really disappointed after the appointment because I noticed throughout the following day or so that there were many areas that were still dusty or dirty - specifically the windows and the oven. Almost all of the areas of the house that had been worked on, I went back over to clean myself almost immediately because they were either streaky, half-done, or not at all touched. If I had known that my expectations weren't going to be met for the session/service, I wouldn't have set it up. When I reached out to let Priscilla know 1:1 that I had concerns about the service, I didn't get a response. Due to what looked like low-effort work, being an hour and a half late, poor planning, and poor communication, I would not recommend this company to others and will not be reaching out in the future.

BAD COCKROACH INFESTATION!!…read more We stayed here for 5 nights in Aug 2025 and unfortunately our experience was ruined by a persistent roach infestation inside our unit. On the very first night, we killed six live roaches indoors. Over the next two days, we encountered several more inside--including one crawling near my foot while we were eating at the kitchen table--which terrified my children. We also saw many on the patio, along with ants along the wall near the sliding doors. We were unable to use the patio or keep the doors open for fresh air. Management sent pest control to spray, but the cockroach sightings continued. They offered less than 10% partial compensation, but it didn't make up for losing the ability to relax or feel comfortable in the unit for the majority of our stay. We understand Hawaii has tropical insects, but this went far beyond the occasional sighting. This was a recurring and disruptive issue that affected our enjoyment of the vacation. Management said it's "normal" for Hawaii. Well, I've been coming to Hawaii for decades and I can confidently say this is a bad infestation because I have never before experienced anything like this. Especially at resort (supposedly) of this caliber and price point. And management's response was slow and unsatisfactory. I do NOT recommend this resort. Proceed with caution--especially if considering a ground-level unit.

Recently stayed at 15A . Loved the remodeled floors - fully tiled. Free parking. The unit also…read morecame with additional Hilton Pool access which included validated self parking at the Hilton. We booked direct with the owners who were amazing and helped with some great local suggestions. Super responsive. www.vitaminseahi.com