Bought $150 in Amazon gift cards there, and they didn't activate them. I tried calling, but no one…read moreever answers the phone and it just goes to voicemail after 3 rings. Super frustrating. We've gone from the customer always being right to the customer not being part of the conversation at all. Edit: Keith and the folks over at Fivestar are top notch!! They got me all the gift cards activated and worked hard to do so. They definitely went above and beyond. Great folks!

This is my favorite local gas station/convenience store/breakfast food place. The staff are always…read moreso kind including Sydney and Allison in the morning who always are eager to help me, the food is delicious, and it's not too pricey. Thank you all for your fine service!

Great pit stop! Clean restrooms. They even had rotisserie chickens and fresh pizza to grab and go…read more Retro candy. Broadbents famous country hams and bacon! Walking sticks. Hats. Gloves. Keychains. Gifts. Nice folks!!! Great service.

On a recent trip from Louisville to Paducah we decided to make a stop a this service plaza for a…read morebreak. Service Plazas that are built between both directions of the expressway make so much more sense than having a rest area on each side...but that's not what this is about. This Hucks is huge! It's spacious and well lit, and has just about everything you need from a service plaza. The entryways are clean and well maintained. It was a rainy day and staff was frequently checking the lobby and mopping up water that had been tracked in. I love the barn wood décor. It's homey and feels rustic and outdoorsy. There is no end to the stuff you can buy here. Sandwiches. Snacks. Soft drinks (both bottle/can and fountain). Donuts. Fresh sandwiches. Rotisserie chicken. Dippin' Dots!®. There's also non-food related stuff like Baseball caps. Apparel. Basic car/truck supplies. A lot more stuff than I would normally imagine. All of the racks and shelves and displays are well-spaced so you don't feel crowded. The only staff member we interacted with was a cashier and she pretty unenthusiastic about the whole ordeal (we about a donut, some beef jerky, and two bottles of water) and I got the impression she'd rather be somewhere else. This kind of service plaza is what most should aspire to. Clean, well-stocked, and convenient.

This is a new business located at the intersections of HGY &0 & 79. They sell fuel, which is…read moreavailable 24hrs, convenience items, fountain drinks and coffee.Hack's Crossroad Market also sells foods prepared by their chef Jim Hunt. They serve breakfast and lunch Monday thru Saturday and dinner Thursday thru Saturday. They have a dining room with a TV. For lunch I had a BBQ sandwich and green beans, and cole slaw, with a fountain drink to make a combo for $6.69. The BBQ was good as were the sides. Food items change daily, the other selections that day were BBQ ribs, burgers, and fries. Stop in and check them out.

We love hacks!! We eat lunch here often! The staff is so friendly and helpful and the food is…read morealways deliciou!

The Whistlestop Donuts are delivered each day and AMAZING! There's also a wee diner with food…read morecooked to order; the bacon on our BLTs was delicious! They also have anything you may have forgotten to pack like Claritin and other staples.

What in the ever living heck? I walked into this place thinking it was a Shell gas station…read moreconvenience store, and stepped into a huge grocery store slash restaurant. I later learned that it's a Shell gas station IGA grocery store hybrid. It looks very unassuming from the outside, but it's almost bordering on a gourmet grocery (or gourmet for the area). I visited mostly for the restrooms, which they don't have many of (only two stalls), but it's fine. Walking around, they have aisles of groceries -- almost everything you could need. They also have a frozen section, a "beer cave," lots of snacks for the road, coffee and other stuff. There's also a chicken restaurant inside, with lots of tables to sit and eat there. The store was clean and very organized, and it was a pleasant experience to visit.

Stood and waited, nobody ever came to ask what we'd like. Had an employee walk straight past us and…read moremake eye contact and walk to the back to work and never said a word about customers standing and waiting. Ill wait until they have better employees to go back. Not dealing with rude kids.

So here I was - a California wine geek looking for a nice bottle of wine in...Cave City Kentucky???…read more To be honest, I would have been happy with just about anything. The first store had no wine at all and directed me to this place. So we took the advice and came here fearing the worst. Well, I was pleasantly surprised to walk in and be greeted by a wonderful person named Stacy. She told me where the wine was and MAN, WAS I SURPRISED! They had one of our favorite Sauvignon Blanc's (Oyster Bay). The fact is they have a very impressive selection of wines - ESPECIALLY considering that they are in the middle of nowhere, Kentucky. They also have a large selection of beers. So I picked up two bottles of my Oyster Bay and figured I would try one of the local wines as well. I selected the Black and Bruised - which is Blackberry and grape wine. When I drank the B & B i found it to be very fruity and fairly sweet. It actually tasted like grape juice with a slight berry flavor. I wouldn't drink it everyday, but did drink the bottle watching the election results at an Inn on the Outer Banks of NC. Both times I was in the store while staying at the Cave National Park, I was assisted by the very pleasant and helpful Stacy. While wandering about the store I could hear her assisting other customers and she was just as pleasant and accommodating as one can be. It was truly a pleasure for me to observe such awesome customer service. Overall an EXCELLENT place to shop and get great service. Stacy needs to come and work at the wine shop in California and teach them a little about customer service.

What does one do when in Kentucky? Go seeking bourbon, obviously. Not being familiar with the area,…read morethis was the first option that cropped upon a quick Google search so this is where we went. My friends, who have no appreciation for almost any sort of liquor, sent me in alone. I pretty much zeroed in on the bourbon selection and didn't spend much time looking at anything else. I was a little disappointed that the selection of bourbon was fairly standard for any liquor store in the general midwest vicinity. Prices were standard. Service was amiable enough. Everything looked clean and organized.

This place sucks, prescriptions are never ready even after you call and check to see if they have…read moreit they say yes you go and not ready.After they tell u it is.Dr calls it in don't mean nothing to these people.I telling anyone go any where but this place they suck.

Almost nothing scans. "Sorry, but we're not allowed to manually input prices." Walk back grab…read moresomething else. "Sorry, this doesn't scan either." Walk back again, that doesn't scan either. Employee walks back with scanner, comes back with most expensive item of it's kind. "This rings up." Of course it does have 5 items all different prices. Only the most expensive one you will sell.