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Hooked UP RV Park

4.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

Services - Hooked UP RV Park

RV repair

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6 years ago

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7 years ago

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6 years ago

Fixed the water heater in my trailer and store it very affordably for the year. Great service.

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7 years ago

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Howdy RV - Woohoo!! Huge congrats to the Perney Family on their new 2023 MDC Overland XT16HRD Family! 
This rugged off-road camper is great!

Howdy RV

(4 reviews)

What an absolute nightmare! Consign your RV elsewhere. They can't seem to keep staff around. Ask to…read morespeak to someone else if your call is answered by Ivy or Paul Petrone (that is, if they are even still there after 6 months). Dealt with 3 different employees over a 6 month period as the current staff member had "moved on". Phone calls never returned and the attitude that you are served is just wonderful! I swear I thought my RV had been stolen after being on consignment for 7 months and never receiving a straight answer from anyone. At one point, a former employee contacted me and stated that I needed to make an insurance claim on my RV as it had arrived at the Mathis location with roof damage. After a several day fiasco, it was determined that the damage was "supposedly" on another RV with an owner of the same name. Imagine how annoyed my insurance company was? At another point, when I was going to move the RV, several different employees almost begged me to keep it there on consignment, swearing it would be sold soon. Sure, for way less after they had it listed well over 10K above book. Ridiculous. And be wary of the manager Chris, who plays good cop and pretends to be sympathetic to your frustration. I have waited over a month and still have not received a bill of sale. This is on top of taking a reduced amount on a very popular model of RV that should have sold quickly. You will be better off listing your RV yourself. I should have went with their competitor in Rockport. FYI - the RV was originally purchased at Howdy. I have also bought and sold several personal RV's and boats over the last 20 years. The way this staff behaves at this business is incredible and I can't for the life of me understand how they are still in business. The high reviews are VERY suspect.

Howdy RV is AMAZING!! Highly recommend to all my friends & family. I've purchased two RVs from them…read morealready. First after Hurricane Harvey & a second recent trade up for more space. No other dealers showed me the same respect, helpfulness, & willingness to workout a deal. I swing by every so often for parts & propane but mainly just to chat with my salespeople. Kris is friendly & cool. I hear their Service dept is the best around btw. Luckily I've had no issues so far. But if so, that's where I'd go. Thinking about a utility trailer next since I didn't buy a toy hauler.

Aransas Autoplex - Angela Mora joined our service team recently and does an outstanding job addressing our customer needs. Congrats on Employee of the Month!

Aransas Autoplex

(39 reviews)

We had our 2024 Silverado in to repair the same issue with the transmission for the second time…read more The last time we had issues with rental cars not being authorized during the time the parts were received and the time they worked on the truck, When I complained about it, they authorized a loaner from them for no charge. Of course, the truck was ready for pick up the next day. This time when asked about getting a rental AND keeping it between the time the parts were in hand when the truck was done, we were told we could have a rental and Aransas Autoplex would cover 100% of the cost. The paperwork I have in hand even says for the rental, Direct Bill 100%. So, 22 days later when we drop off the rental and pick up the truck, we get charged a deductible of $140.12. Now that can't be a deductible on the warranty repair, so I am guessing that is a deductible for the rental. As I dig deeper, I see Enterprise billed Autoplex $968.00 and $39.38 Vehicle License Fee (Vlf) and Motor Vehicle Rental Tax of $100.74. The latter two total the $140.12. SO HOW IS THAT COVERED 100%? The paperwork my wife picked up when she got the truck said mileage out 19485, except the odometer said 19501 when she got in it. Did they take it for lunch? If that was after test driving it, put the correct mileage on the paperwork. No sense putting a mileage out reading until you know the truck is working correctly. And I should mention that the running board and what I would refer to as the B Pillar on the driver's door were covered with oily residue and hand prints. The door had oil inside and out. I'm debating on recommending or not. Return text messaging was slow, but because I know we aren't the only customers they have, I'll recommend for now.

Went in to have low coolant warning fixed. Brought it in on a Wed., was told it would be done by…read moreend of the day. No call from anyone on Wed. Called Thursday afternoon, was told it would be done first thing Friday morning. No call from anyone. Followed up two times via phone and one via text with no replies from anyone in the service department. Had to escalate to the service manager to get a response and status. So ya know, they suck.

Hooked UP RV Park - rvparks - Updated June 2026

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