Courtesy and prompted service. At a reasonable price. Turns out chris is also a neighbor thanks…read moreagain

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

Amazing customer service and responsiveness. I had to replace a headlight but purchased the wrong…read morebulb and Dave found the correct kit online and drove to autozone to pick it up and came back and finished the job.

I was quoted an astronomical amount by a well-known service chain in Wilmington. MOBILE AUTOMOTIVE…read moreREPAIR did the same repair for a third of the price in half the time. Excellent! I have since called him 2 more times!! AND he comes to me!! Best service ever. I have found a new mechanic :))

I always take our cars to Holly Ridge for our annual inspection and often for Tire service. The…read moreparking lot is usually packed, but they managed to offer Service quickly. The service is fantastic and a good value.

Filled out a review and accidentally gave them a 1 star grade by mistake. I have always had 5 star…read moreservice from the friendly staff at HollyRidge tire.

If there was an option of no stars, this shop deserves it. I was forced to use this shop due to my…read moreinsurance company for repairs to my vehicle. I cannot express enough, to stay far away from Classic Collision. It started out w very poor communication from their estimator David Squitieri, and only got worse. After an extremely long repair, for minimal items. Was told my vehicle was complete. Verifying my vehicle had been given an alignment prior to pick up, I was told they thought it had been done, but had to get back to me. They rushed to get an alignment done due to they had not done one after front end work. I arrived the next day to pick up my vehicle, stating it was complete. Upon taking possession of my vehicle, first thing was a check engine light on, as well as my steering wheel being was completely out of alignment. I returned immediately to bring attention to David. David specifically told me, that Classic Collision uses 3rd party companies for certain repairs (alignment), due to they are a body shop. I was told by David, that Classic Collision has No control over their vendors as far as doing a good job. This was specifically for the alignment. As a business owner I felt this was unreal that an employee would tell me they use sub par outfits to do maintenane/repair jobs on customers vehicles, and they have no control over there work performance. I contacted the company that supposedly did the alignment on my vehicle. Only to be told they in fact did Not do the alignment on my vehicle. So it was done in-house, and David passed the buck as if the other shop did this. After being lied to to my face, I realized this was only going to get worse, it Did. Returned next day to pick up truck, again. Couldn't deal w this shop's inability any longer. Had to leave town shortly after, and drive this truck w trailer 2000 miles cross country. After 800 plus miles into the return trip, pulled in late night to get fuel. Pulling into fuel station, turned left and my steering wheel, and wheels were Locked in a full left turn. My truck was now stuck in this fully locked left position. After looking under the drivers side steering assembly. Noticed an Unbelievable oversight by Classic Collision, their technician that "aligned" the truck's steering wheel NEVER re tightened the bolts for the steering arm. This then caused the coupling to rotate roughly 210 degrees, and the bolts were forced over steel plate, and locked wheels left (pics included). If this had been at highway speeds, and turned left over an overpass, or for any other reason. This would have "locked", and forced me into a god knows kind of accident. this is not just a little oversight, but should be a dismissal of your duties as a technician. With onlookers help, due to I was now blocking traffic, and stuck in a full left position. was able to spin the locking collar back close enough, and tightened the bolts that were left loose. Proceeded on w the drive, after making it the full 2000 miles. Noticed Oil, and other fluids now leaking from where I just had repairs done. I have since had to re pay a local shop to fix the issues, correctly I might add. Please be advised, this is not a shop anyone should be taking their vehicle to, to have ANY work done on it. Bad shop, poor communication, poor repairs, as well as being lied to, beware you've been warned.

Long story short...Truck needed repair after accident. The shop was told that there was visible…read moreleaking from the brake drum and diff housing. The shop only repaired the plastic pieces from the accident and replace a rim, stating, no leaks were found and nothing was wrong. Picked up my truck in confidence, drove down the road to then realize my back wheel was wobbling...take it back, oh you have a cracked axle, insurance won't pay it now since we've already sent the bill. So due to their negligence, and lack of care to actually inspect the truck I'm now without a vehicle for 5 months because of the back and forth BS with insurance. Just own up to your mistake and keep your integrity! Don't give me the run around about how you didn't know anything about it! Don't trust them!

Skilled diagnostics and techs, friendly customer services…read more True 5* facility Been bringing my cars there for years, always good work

Always fair, appointments are easy to make, work is always done properly. Best car care service…read morearound. Locally owned and operated.

A++ I am new to Jacksonville and found myself in need of some minor body work on my Camry. I…read morecouldn't have landed better. From the first phone call to the last handshake my experience was great. I highly recommend Excel .

I had some unsightly blemishes on my interior trim so I asked if the guys at Excel could refinish…read morethe trim rather then me buying a new piece. They were able to repaint the trim and I took the opportunity to add a custom touch to my interior by changing the OEM silver color to a nice tan color. A few days later I was able to pick up the trim piece. The shape and texture of the dash piece did not allow for the painted trim to be 100% precisely masked so Excel offered to touch up some areas of overspray later in the week when the paint was completely dry. I wound up just taking care of the overspray myself and I even added some pinstripes with some vinyl wrap. I'm happy over all with the job excel did was glad they were able to help me out as quite a few shops refused to accept the job.