Nicest people always willing to help!!! The staff goes out of their way to be helpful to try to locate a vehicle in a crash!

It's can be a difficult job, but there's also a whole lot of good that these boys do as well. They've always been professional, honest and are able to get to you in a reasonable time. read more

I'm going to apologize I've forgotten, gentlemen's name! Hooked Up responded to my Life360 roadside assistance request. I was at local gas station in safe well lite area. I waited less than hour and staff was friendly efficient quick and knowledgeable. I had questions about driving on my spare 188/223 miles actually home. I have been blessed to not have flat or to have had one when I was within short miles of home. Thanks for great service! read more

Great place! The young gentile man that came to help me was an outstanding person. They are honest with their prices and reliability with their timing. Their office is at Hampstead, but they service anywhere else! I highly recommend them! read more

My car broke down on a Sunday morning and we called Sean from Hooked Up Towing. He was there in a matter of minutes. I was having trouble getting through to AAA on the app and over the phone. He was so helpful in assisting us with AAA and very patient. I wouldn't recommend anyone over Hooked Up Towing. Great customer service! read more

Hooked Up Towing was just what I needed when my car wouldn't start! They went out of their way to help me out. Even when I was having some troubles with AAA, HUT came through and made sure that I got all of the assistance I needed. In addition to their excellent service and expertise, the driver who assisted me was incredibly kind and personable, which was just what I needed during a stressful time. If you want to feel as taken care of as possible while dealing with car troubles, I would recommend Hooked-Up Towing above all else :) read more

Referred by AAA Roadside Assistance for a breakdown. Excellent experience--fast, courteous, and competent. The driver, Thomas, took extra care in loading and unloading my enormous old Lincoln, but still accomplished the job quickly. Later that same evening, he happened to drive the other way past my house and noticed that an interior dome light was still on inside the car. He took the trouble to call me and let me know that the light was on; if he hadn't called, it might have stayed on all night and run the battery down. Above and beyond expectations. read more

So Dickie Boobie went off road and got our mini van stuck. The staff was incredible and attentive to all our needs. Thank you hooked up & recovery read more

Sometimes you happen upon a business that's not only good at what they do, but they're also just plain good people who know how to make your day a little better when you really need it. That said, nice doesn't cut it if the service is lacking. Towing is a competitive business and word gets around if the work is anything less than outstanding. Hooked-Up Towing is the best of both worlds. I've needed them twice. One was roadside in a precarious spot and AAA had Robbie come out. He was friendly and professional, yet was all business until we and our vehicle were out of harm's way. Safety was his top priority. Also he was easy to talk to, which really calmed down my young daughter who was stressed out by the whole ordeal. And, not for nothing, our car was old and showed its age, but Robbie treated it like it was priceless. Not a scratch! Then more recently our other car broke down in a safe place and needed a non-urgent tow to the repair shop. Who to call? The repair shop said Hooked-Up was their first choice. So I called and was greeted by Trina, super friendly and helpful, same thing with Jessica who answered later. They responded quickly to get a tow truck heading my way. I got the feeling that these ladies and their coworker Freda are the talented multitaskers that keep it all going smoothly. Life isn't simple though. Before Hooked-Up could get there, my car got towed away by another company because it had been parked o too long at a local institution of higher learning (just doing their job). Impounded! Getting the car to the repair shop turned out to be no simple matter. So I called Hooked-Up again to tell them what happened. This time Mark, the big boss there as I understand it, answered. Upon hearing my predicament, Mark bent over backwards to work behind the scenes and help me get the impound situation resolved and the car released to him so he could get it over the repair shop per the original plan. He didn't have to do any of that, but he wouldn't have it any other way. So yeah, I'm grateful and the least I can do is to let others know what great people Mark has at Hooked-Up, and that he sets a great example himself. One last thought. Someday anyone in my family may break down on the side of the highway late at night, raining and so on. For all kinds of reasons I'll be glad that Hooked-Up will be the one to go and get them. read more

I cannot say how disappointed I am in this company. It's so sad to see the small beach town my Nanny held so dear become a hotbed for predatory businesses. I took my baby sister to Wings to get matching tshirts. While we were shopping (the shopping trip was less than 15 minutes), 'Hooked Up Towing' towed my vehicle. I was parked in an appropriate parking space and went directly into the store. I had snapchats, receipts, and my step tracking app available to prove so. It seems that upon seeing my college parking pass, decided to tow my car in hopes of making a quick buck. When speaking to the local police, I was informed that this had happened several times in this very parking lot. Very unprofessional, predatory, and lacking integrity. It may not mean much but this company will never see any of my business or any of my family's. An absolute disgrace in comparison to many of the honest family owned businesses on the island. read more

I stupidly locked my keys in my car at work, and within the hour, Ryan came and quickly retrieved them for me. The entire process from the phone call to request assistance all the way to the pay on the spot convenience was fast, easy, and awesome! These guys are the best!!!! Thanks, Julie from Lowe's... read more