The Employees at Old Towne Marina fully understands the concept of Customer Service and Service…read moreafter the sale to their customers. I would highly recommend their automotive services to anyone in need of any automotive repairs. When my service engine light came on my vehicle, I took my vehicle to two different shops to have it repaired in Jacksonville. (The diagnostic test from each shop read PO430). After two failed attempts (to get my vehicle relieved of the PO430 Code) and $2200.00 of unnecessary repairs later. I realized that I needed to go to the local Auto Parts Store shop and get the recommendation on a good mechanic in Jacksonville. The Auto Parts Store recommended a mechanic named Steve U from Old Towne Marina. I contacted Steve U, late on Tuesday and he took the time to see me after the shop was getting ready to close. Steve conducted a diagnostic check on the vehicle and he informed me that I needed to replace the converters. I was frustrated because of the absorbent amount spent on the vehicle from the other two shops. Steve U (Old Town Marina) took the time to analysis my vehicle and when the parts arrived they were installed on my vehicle. My vehicle is running like new now, and I didn't have to pay an arm and a leg to get it fixed. I can truly say that the employees at Old Town Marina were able to fix my vehicle whereas the other two shops were not able to complete this task. The Unique thing about Old Towne Marina is that they listen to the customer and try to save the customer money with quality work within a reasonable time frame. Old Towne Marina leaves the customer with confidence and assurance that their vehicle was in good hands. Old Towne Marina is a true testament that Old Fashion Customer Service stii exist in Jacksonville NC.

Great quick quality service. Kept me informed and were very upfront and honest when it came to the…read morerepairs needed and those are were a nice to have. I opted to get some routine maintenance done and they gave me a discount as they were already taking apart most of the engine. They saved me some money and did a great job. Would go back when needed and highly recommend!!

So sorry Cliff's was recommended to us. My husband's Corvette has been back and forth there for 6…read moreweeks. They have messed up everything they touched. My husband usually does work himself, but he thought he would treat himself and not have to crawl under it. They have caused leaks and broken door panel clips. Thank goodness this isn't our main car. They said they would pay for him to take it elsewhere, but then wouldn't. The owner acted so awful. This has also caused such stress in our lives. NEVER do business with Cliff's!!!!

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

I took my car in since my harmonic balancer was broken. I usually go to Firestone but was tired of…read morehow expensive each visit was. Decided to try this shop and they were helpful and friendly and did it for a fraction of the price that Firestone would've done it at. Highly recommend leatherneck automotive.

They are literally the worst auto repair shop I've ever gone to. This review is about almost 3…read moreyears late, but I was leaving another review for a different business, and I saw Leatherneck and remembered that I forgot to leave theirs. They charge you for crap that you don't need instead of fixing the ACTUAL problem, and they upcharge. Their labor rate is crazy. I spent almost a $1000 and THEY MESSED my car up and wanted almost $800 more, on a freaking 2006 Pontiac Grand Prix. I should've know better after years of being in Jacksonville, and even as a young Marine, I remember my SNCO's specifically banning Leatherneck from patronizing. They are disgusting. They ended up moving from the location I was "serviced" at. They should be out of business, but since there's fresh reviews, they're apparently still around scamming...sighs. Trash. Utter Trash. That's it.

I drive by this place many times a month and the building has been leveled. The structure and cars…read moreare all gone, and the lot is up for sale. Unless the company moved, there is no more Cox Motor.

Cox Motor Co is a hidden jewel. This is a family owned business which prides itself on providing…read morehonest and quality service. On February 13 (Friday the 13th), my wife's car was hit by a driver who ran a STOP sign. Requiring a tow truck my insurance company called Cox Motor Co. Micky, from Cox, came to tow her vehicle. He was extremely accommodating during this hectic time. He explained to my my wife what to expect in the aftermath of the accident. He then offered to conduct the repairs on her vehicle if she wanted in addition to taking time to explain that she could have her vehicle taken to ANY other vehicle repair shop in town. We chose Cox Motor Co. They were professional in every sense of the word. A trait not often found in this city. Cox kept us informed of the status of the repairs and always inquired as to the status of my wife and son (who was also in the car). After all the repairs were completed they took the time to inform us that they were responsible for repairing any accident-related problems that may arise in the future. Providing us with additional piece-of-mind as we left with our fully repaired vehicle. Their garage looks like a Volkswagen museum. It was nice walking through to see the progression of the Beetle brand.

No problems very knowledgeable staff and friendly. Got a total brake job for a great price with no…read moreproblems

What efficient employees at Quiktech. Very professional and pleasant. Highly recommend!!!!!!!read more

This place of business use to be a trusted space for family auto repair. It seems they aren't as…read morereliable anymore. They are happy for your service to take your money though. More than anything they want to get too personal/familiar to create the façade of family/friend environment, just to turn around and talk very disrespectfully and unprofessional to you. It's not safe for women here since they don't respect or protect women here either. If you're husband or boyfriend recommends this place, it's because they get along (the company you keep) not because they are going to provide the same experience for you.Only if you're "something nice to look at". Otherwise, they only provide temporary, duct tape, chewing gum repairs anyway just for you to turn around and have to shovel out more money again, which they will happily take of course. Especially, if you have a foreign car brand. Do not bring your high value foreign cars here, they will take advantage of you to fix and service them. Besides that, they seem to be overworked, exhausted, and like they don't take care of themselves, they are very difficult to get in contact with in a timely manner, they can't give you accurate times of fixing your car or when the service on your car will be done, and their lack of presence and communication seems like they are about to go out of business and shut down soon anyway. I wouldn't be surprised from the way they handle their business so unprofessionally. I do not reccomend this autoshop at all. Take your cars and business elswhere!

I purchased several cars from them and everything that I was told was wrong with them were spot on…read more They were honest and even offered to bring them to me a few counties over. When the owner found out I had fallen sick he drove down and came to check on my welfare. The whole family is loving and caring, passionate about helping people in need and getting their cars back in good working order. I would definitely recommend them to do mechanic work.

On vacation from Maryland and had issues with our Toyota Sequoia. Limped in 10 minutes before…read moreclosing on a Friday the night before we were due to head home. Tommy stayed late to run diagnostics on the truck and was honest that he could probably fix it but didn't know how long it would take. Knowing we needed to head home the next day he recommend getting in touch with the local Toyota dealer in Jacksonville. Very honest, friendly and sympathetic. I don't know many shops that would be that considerate of our issue.

Did a same day brake job for half the price of other shops. Very satisfied and will continue to go…read morethere for any other auto needs I have.