They have all new people the ones previously there were not nice and rude. Now they are very nice…read morepeople fast service. Couldn't ask for anything more

I used to not have issues with this lab. I've been going there for years. I will not ever go here…read moreagain though. The lady drew my blood so fast, first of all, it was more painful than usual. But more disturbingly, it immediately made the site inflamed and bruised - they look like TRACK marks!! I have pics but Yelp doesn't allow to include. They will hear from me directly though. The lady and her coworker were also very unprofessional in the way they were speaking passive-aggressively to other patient. I felt bad he had to endure that. Lastly, she kept the place filthy and hazardous - she didn't bother picking up any bandaid wrappers, they were littered all over the floor, so much so that someone could slip on them. She has turned me against this location. Pink, square glasses. Hmph.

Totally unprofessional. I went to the Alsip Illinois location on Cicero Avenue at the end of…read moreFebruary. Since then, I never got a bill. I called my insurance and because I haven't met my deductible, I would be paying the full amount. OK fine.....but they never sent a bill and calling is a joke. They never answer. Then, about 3 weeks ago, I stopped in at that same location in Alsip on a Saturday afternoon to pay in person. They were open, but when I walked in, there was nobody there. I stood there waiting. Nobody at the desk or anywhere. How incompetent is that? This is the most unprofessional urgent care I've ever had to deal with. So after 3 months of not being billed, I will presume my visit was FREE.

I visited this location after my son hurt himself in a football game at school. He needed an X-ray…read moreand a physical exam before returning to school and his PCP wasn't able to squeeze him in last minute. The staff was absolutely amazing! From the front desk receptionist to the NP and nurse who did his exam, to the gentleman who performed his X-ray!! They were so friendly and my son felt so comfortable. Thanks to each of them!

Disgusting, disrespectful service from an African American phlebotomist who would not give her…read morename. This terrible experience was on Friday May 1, 2026 at 3:50 PM

Came in at 11:20, checked in for walk in. Literally sitting for 25 min and they haven't called one…read morepatient in yet. 1135 someone comes out and says rudely "is everyone checked in because there's more bodies then check-ins." Yes I'm with a child, another person with an elderly person. The staff are very rude and unprofessional. Kind of like they don't even wanna do their job, maybe switch your job if you hate it so much. Never coming to this place again.

This clinic has employees that are good people, and it seems I finally found a doctor within the VA…read moresystem that is willing to be helpful, and communicate. I just went to my second visit and all went well. I would suggest to other veterans to try your local VA clinics rather than the hospital for routine visits. It's not as crowded and the employees don't seem as stressed and burnt out like the hospital employees.

Reception to nurse practitioner were all friendly and told me in my language what the wasread more

STAY AWAY!!! They will send in wrong information to your insurance so claim gets denied. Then…read morecharge your credit card the day after you receive the invoice for full payment. Then when insurance fixes their issue and sends payment, they claim they never received the payment from insurance company and will not refund what they charged you because insurance says they can only charge half of their fee. INSURANCE FRAUD AT ITS FINEST AT THIS PLACE!!!!

This was a breeze. Their phlebotomist met me at my office in the loop, got my blood, a urine sample…read moreand my B.P readings.. was done in minutes.

From the owner: Phlebs R’ Us is a cohesive clinical team of Phlebotomists,…read moreMedical Laboratory Technicians, Registered Nurses, and tenured Clinical Consultants. Together, and as your liaison we deliver comprehensive diagnostic support with a commitment to accuracy, efficiency, and patient-centered care. Our services span Preventative and Managed testing, Microbiology and Point-of-Care diagnostics, Specialty Lab testing, Drug Screening, DOT and Non-DOT testing, as well as Paternity and family relationship testing.

The lab techs are the best but their manager and result reports is absolutely the worst I have ever…read moreexperienced.

Unreliable. First time I use this company for INR level for one of our client. They told me that…read morethey will draw the blood the day it was requested and will have the result the same day after 2 pm. The patient waited until 2:30pm and it's already the following day, we still don't have the result. If you call their number, no one is answering their phone. The doctor and the patient is already upset because until now we don't have the result necessary to adjust the anticoagulant. I don't recommend this lab services to anybody.