I arrived early for my son's appointment and decided to read his YELP reviews. I almost fell out my chair! They were pretty terrible and I began second guessing why this Doctor was the place to be. We were seen at our appointment time and Dr. Hopper came out to escort us to the exam room. He thoroughly went over the questionnaire I filled out on my son's behalf. I am writing this review because I did not experience any of the tings the other Yelpers were talking about. I'm not denying these things took place but Dr. Hopper took his time with us, answered all of my questions, and shared some tips. He was courteous and professional. Ultimately, it was a positive exchange. The real frustration was trying to find the place. There are two locations with this address; one in Venice and Santa Monica. Calling for clarification proved to be a no-go. Rather than being informed of the building name, I was told that they were by a Chik-fil-A. No specifications beyond that. There are two Chik-fil-As on Lincoln. Surely, any frustration I had is understandable. All in all, I appreciate the doctor's matter-of-fact way. No complaints with regards to that here. read more

Hopper Douglas, MD - View of the front office - Family Practice Near Me - Santa Monica, California

Horrible service. Do not go. Office could not complete the simplest of tasks and resulting in a wasted trip to the lab (they failed to alert the lab and provide wm with proper paperwork) and required I change my surgery date. read more

1 star is way too much for this Doctor. He needs to RETIRE, way to old to be practicing. Very rude and I would say even racist, I couldn't understand how a doctor doesn't want to help you when you need referrals to see specialists. The receptionist must be his family cause she goes down under the same path, no customer service whatsoever. I wonder how is it possible that he hasn't been taken down after so many negative reviews & bad experiences from patients. read more

Whatever anyone might think of Dr Hopper's age or bedside manner, he SAVED MY HUSBAND'S LIFE! My husband, Fred, was having some back pain/ fatigue upon exertion, and his cardiologist said he was fine. It was Dr Hopper who wouldn't let it go. He actually thought about Fred's condition, (after hours at home) and said it kept him up at night. He took it upon himself to reach out and insist that Fred be followed up immediately. Thanks to Dr. Hopper's concern, Fred just had a stent replaced in an artery that was almost completely blocked. The surgeon said if he had waited even one more week, it might not have gone too well for Fred. I owe so much to Dr Hopper. He actually cared...and that is often a rare thing nowadays. Thank you so much Dr. Hopper. read more

He is a grumpy old man at acts like he has PMS. Awful Doctor. When I was there and he came into the room Immediately saw that he was just very grumpy. I politely asked him if we could close the door for privacy and he immediately snapped at me and said,"I was going to do that, you don't have to tell me." It was the tone and the Snapping would that was just awful. I am the type of person that doesn't put up with that type of behavior so I immediately told him,"You know, I just want to make sure that the door was going to be closed for my privacy. I am not so incredibly psychic that I can guess what you're thinking as far as you already planning to close the door. The door was not closed and that's why I mentioned it." And then I told him," If you are in a bad mood, please don't take it out on me. I don't deserve that." I am personally sick and tired of these horrible doctors. It's very obvious that he does not want to be in this profession anymore and he takes it out on the patients. Since he's so much older, maybe he and his wife should pack it up and move to Florida and just live his life quietly by the beach. He was in a lousy mood the whole time and every question that I asked him I felt like he was going to lose his temper. I have a right as a patient to ask any questions I need regarding my health. What a horrible, lousy, disgusting doctor. read more

I am having regrets making him my primary care physician. Of course, that's fault on my part. My first and only appointment here was scheduled at 4 pm so I rushed from work to make sure I get there on time. Luckily I got to the building 20 minutes early which was enough time for me to figure out how to get to his office. From Lincoln boulevard, it seemed like there's only a dental and dermatology clinic. So I went in there and asked if there was a Douglas Hopper, MD in there. Apparently, there's a second floor but the entrance is on Pearl so I walked out of this office and went to the second floor. From the door you'd see a signage showing names of 4 or 5 doctors with different specialties. It was not very spacious and unfortunately was really hot that day and there was no AC in what was supposed to be their waiting room. My total time at the place was more or less two hours and I saw the doctor for literally 5 minutes. I'm not exaggerating. So when I arrived I filled out the usual medical forms, passed it to the receptionist. Waited, watched videos on my phone. After an hour-ish, got called, the receptionist/nurse who was really nice took my vitals, waited more in the testing room, finally Dr. Hopper appeared, asked a few questions and typed away on his laptop then I was done and thrown back to the nurse/receptionist. I thought he was a nice old man and it just sucks that they waste a lot of my time. Like why even make an appointment if I'm going to wait just as much? The unfortunate events do not end here. Since he's my primary, he told me he's gonna give me a referral for a dermatologist and a gynecologist. Tick tock - it's been almost, if not already, a month since my appointment and I still haven't gotten my referrals. I called AT LEAST thrice and the receptionist/nurse called me back once that I unfortunately missed but she left me a voicemail. So I called her back, leaving voicemails over and over about the same thing (MY REFERRALS!!) and finally this morning got lucky and got answered by her. She asked for my email and told me she'll give them to me after we hang up. And now the day is almost over and I have not gotten the wretched email. Tick tock. My only request is this practice respect my time. I don't just sit around all day waiting for your call backs or emails. And seriously, get one or two more people to help the poor nurse slash receptionist who's probably doing the papers AND vital checking. read more

He's a grumpy old man with a non-existent bedside manner. I found a hard lump on my rib that he said was probably all in my head. The CT scan proved otherwise. The phone is rarely answered, voicemails aren't returned, insurance follow-ups aren't done, etc. The office person, Gabby, tries but can't keep up. The cheap doc should hire someone else to help. I'm changing GP's now. read more

This guy needs to retire. I've never seen him when we didn't argue about something. He won't listen, and talks over you. He's a grumpy old man who has lost his bedside manner, IF he ever had it in the first place. I'm dropping him as my primary care doctor, and filing a grievance with my insurance company. Don't waste your time on this guy. You'll end up leaving his office angry, and you'll spend way too much time working the phones to get referrals from him. I'll remember to check reviews online next time - they're almost all bad. I'm DONE. read more

If you go here, don't even bother getting an appointment. While he is a very nice doctor, you will spend your entire day waiting. I had an 1120 am appointment - and it's 12:50 and I'm still waiting to be seen. I might as well have been a walk in. Another 5-10 minutes they're telling me. Mind you, this is a follow up appointment to bloodwork. I had to come in for the appointment because the receptionist wouldn't let me get in touch with the doctor directly. She said I had to come in for an appointment - and my bloodwork was normal. I was the one who initiated contact - if the office called me to come in to discuss abnormal bloodwork, that would be one thing. I'm totally over this. I waited for almost an hour my last appointment too, but I was willing to let that slide because that was actually a necessary appointment. read more

What a horrible experience! The receptionist had to print up my new patient paperwork (no idea why they weren't ready) on an ancient computer which took literally 15 minutes. They were copied so many times I had a hard time reading them. I was then told that my insurance who assigned me to Dr. Hopper shouldn't have and he would see me as a courtesy. Talk about not feeling welcomed. I sat in the cold... it was 45 degrees that day and they had no heat on until Dr.Hopper was ready. His first agenda was explaining insurance to me. I was more interested in talking why I was there, but he was not ready to hear about that. He then proceeded to tell me that he did not think we would jive since he does not give out referrals often. All of this is more information than I needed and had me on the brink of tears. Never have I felt such negative energy from a doctor, especially one who I was meeting for my first time. Then he asked me to show him why I was there and scoffed that he normally wouldn't send me to a specialist but clearly did it to get me out of his room. I was so distraught from my visit that I was ready to get out of there. I then had to wait a solid 10 minutes while the receptionist tried to get her computer to turn on to run my card, which never happened. I ended up giving her all the cash that I had on me and have to try to remember to send her a check for $3. Thank the lord I went in there for a referral and not an exam. This man was as cold as his office. read more

As a patient of the good doctor's for 40+years, I joined Yelp today in order to state explicitly that Dr. Hopper is a fantastic doctor (and to heartily endorse Lynn S's comments below). I never miss my annual check-up and, over the years, he has helped me numerous times. One example, of many, was the time Dr. Hopper gave me a diagnosis over the phone (based purely on my description of a few symptoms) which subsequent testing proved to be 100% correct. We are lucky that he has chosen not only to practice in our community, but also to be a vibrant part of Santa Monica. In medical matters, as in so much of human endeavor, there is simply no substitute for experience. My doctor has this in great abundance, along with something of equal merit: compassion. If you would like to benefit, as I have over many years, from the care of an experienced professional, Doctor Hopper is an obvious choice.  Highly recommended. read more

Not only did they find a way to squeeze me in THE SAME DAY but Dr. Hopper really took his time to explain what was going on with me in detail, & in details that I understood. I'm already referring all my friends in the area and it was just my first visit! The receptionist and nurses were extremely friendly and helpful. It's hard to find a good primary doctor and I am very picky so it was refreshing to find a doctor that I felt comfortable with. Two thumbs way up read more

Wow. This was the dirtiest, most unhealthy looking Drs office I have ever been to. From the moment I saw the fly tape above the front door, to barely being able to read the forms because they had been photocopied so many times, to waiting an hour to be seen, to the trashy paper gowns, to Dr. Hopper thinking it was ok to tell me to get dressed with him still in the room, everything about this visit was bad. I want a doctor who is interested in getting to know me, learning about my medical history and discussing my concerns. I felt like all he did was kick my tires a little, shrug his shoulders and tell me all looked good. I feel bad for the nurses who seem pretty nice. I suggest they look for a new doctor too. read more

I have to agree with most of the less-than-favorable reviews, especially sparky n. I, too, am baffled at how stoic and unfriendly this doctor is. I've seen him about half a dozen times and I was super busy so didn't have time to select a new doc. Well, I'm definitely NOT going to him again. Before I go on, I must say that the medical assistants and receptionists are super nice and accommodating. The doctor, himself, just comes off as cold. I thought it was just me but each time I saw him, he showed up late, didn't apologize for keeping me waiting, and gave off an air as if I'm inconveniencing him for showing up and being proactive about my health. See him at your own risk. read more

This doctor and his office is very professional and organized! They are respectable and professional. I have nothing but positive comments about this doctor and his practice. He gets right to the point - cutting out the long conversations and bull crap that other doctors do. He is a wise and educated doctor which gets to the core of the patient's issue(s). If you're looking for a doctor to beat around the bush or talk a bunch of hee-bee gee-bee....then look elsewhere. I am glad I found this gem. read more

Would not waste another moment going to this Dr. I've had two emergency issues that he was non responsive to. He is rude and dismissive. His front desk completely disorganized with no follow through. If you're want good heathcare, do your research. The rating of this dr are poor all over the web and sadly I now know why. read more

HORRIBLE doctor. This guy does not care about you at all. I got blood test results that were clearly abnormal and he told me they didn't matter at all??? That the results were meaningless and irrelevant. Even though I had lots of abnormal symptoms. He was rude, unhelpful, took 3 hours just to see him for 5 minutes. I literally left the office in tears. Such a shame. read more

He is a danger to himself and others I went to him years ago I was in horrific pain my entire body was burning I had a rash and lesions all over me and he didn't even give me a blood test or allow me to take time off work He told me he couldn't prescribe me anything because he was being monitored by the medical profession he said I can't do a damn thing for you if "I give you any my medication I'll never hear the rest of it" I assume he was referring to the change in the healthcare system and was passing his resentment down to his patients I went to him a good faith I just wanted some help from a doctor who's taken his oath and stands by it !!! I Needed immediate care from my primary physician and he referred me to a dermatologist who is not trained to do bloodwork and diagnose a tickborne illness this doctor is violating people civil rights to no cruel and unusual treatment he has mental problems he needs to have a mental evaluation he's too old to be practicing you can see these reviews I don't understand why anyone allows this man to still be a danger???? All he did do was poke my chest and say "does it hurt?" of course I could not enter my work premises because my work associates were afraid to be around me he is a cruel uncompassionate incompetent doctor and I made a complaint about him to my health insurance company it's four years later I was finally diagnosed by an amazing integrative Doctor Who has both holistic training and conventional training and she diagnosed me with relapsing fever a tickborne illness that disseminated and could have killed me because of lack of treatment this doctor should retire because he almost killed me!!! read more

I just saw this doctor and I have to agree with all the other 1 star reviews. Horrible bedside manner, I felt like I was being interrogated by him in order to receive any treatments or referals. He seemed to be personally offended when I asked for a referal to continue seeing a specialist that I have been seeing for the past year. Terrible. Just get PPO insurance. It isn't worth it to have to deal with this guy. The receptionist/nurses are very kind. I do feel bad that they have to work with him. read more

I get how some people may be turned off by his bedside manner. It didn't bother me. I wasn't there to be coddled, I was there to get a resolution to an issue. I liked that he didn't just write an Rx and send me on my way. He took a thorough history & ordered testing to be done. I'm actually bummed that he doesn't accept my new insurance. I would have kept him as my PCP. And Gabby, his receptionist, is great too. read more

I have been seeing Dr. Hopper for six years. He is very reserved but once he gets to know you he loosens up. Yes, his office is in an older building and he runs a no frills operation. This may be because he charges $80-$100 for an office visit which may be at the lower end of the scale. And I have almost always had to wait past my appointment time but that is because Dr. Hopper has a heavy patient load. I had a medical problem two years ago and while my insurance company at the time dithered about whether to allow a procedure Dr. Hopper took action and may very well have saved my life or at least avoided serious complications. read more

This was the most oppressive Dr Visit I have ever had. First off they treated me like a criminal, leaving my patient room open and having another nurse come in. Then the women pricked my finger so bad for my glucose I was dripping blood all over the floor and in a small patient waiting room and when I asked Norma the nurse to help me she sat at her at her computer, then another nurse had to re tell her. Then in my visit I am diagnosed with arthritis and type 11 diabetes the doctor barely touched my neck and said he just saw subcontanius fat and didn't even check where my neck has a problem. Not to mention he said and I am serious "eyes fingers knees toes" down my body not even touching them and said it was fine, no eye test (i am diabetic). Then I lose my perscription for test strips, along with my identification that afternoon, so since Tuesday the nurse has told me he is calling in the test strips, insulin, and that my syringes were sent electronically. CVS keeps saying he has not called in the test strips, Only to find out today Friday from another nurse that they never called in the test strips and the other Norma lid to me. Then the women on the phone today has the nerve to say they are professional. Come to find out from cvs today my syringes perscription were not even sent. I said it is not like test strip for diabetes are narcotics, I am a college student and can buy them over the counter but having my insurance covering them makes it free, and she told me it is up to the doctor. I told her stop playing games with me if he is not gonna fill it do not tell me he is and this has been their game since wens. I live in Brentwood and the doctor had the nerve to tell me that my CVS pharmacy on Wilshire "doesn't sound like it's Brentwoo". I was like is this dude serious and then he goes on to tell me "He does not know me" and I am like wow I need to find another doctor, its is only my life that they are messing with when it comes to my insulin. To make matter even worse he called me a few hours ago trying to intimidate me saying he read my yelp review. Then he and his practice admitted that two of three perscriptions were not sent in and if I wanted them I would have to come and get them by hand and he would not call them in. I am a type 11 diabetic and I have two syringes left. For him to demand that I come in and refuse to do what is ethically sound and appropriate in regards to his oath as a medical doctor is absolutely ridiculous. It speaks of his moral character and his lack of maturity as a compassionate human being. It is also malpractice, please if you are obauma care medical recipient be prepared to be treated as a second class citizen and then prepare yourself to have sub par third world country doctor care. read more

This is the WORST doctors experience I've EVER had in my entire life!!!!!!! I went to the ER on Thursday, June 11th. I saw two doctors who believed I fractured my kneecap. They told me I needed an MRI but in order to get one I had to go to a family doctor to get the referral for the MRI. Simple, right? Long story short, my insurance sent me to Dr. Hopper. I had an 11 AM appointment with Dr. Hopper. I waited in the waiting room for over two hours!!!! Then, I waited another hour to speak with Dr. Hopper. (It's also upsetting no gave me an ice pack for my hugely swollen knee). He really didn't do anything to tell me what was wrong with my knee since I needed the MRI. His only purpose was to give me the referral. I still don't understand why it took three hours to get a simple referral. But the problem is not Dr. Hopper. The problem is his reception desk. Specifically, the main receptionist. She seemed like a very nice lady who actually cared about my condition. She even helped me to the door since I was in crutches- very nice of her. She told me she would process the referral as "URGENT" and I should hear back from my insurance that it's approved by Monday 6/15 or Tuesday 6/16 at the LATEST. Monday- nothing. Tuesday- nothing. On Tuesday, June 16th, I called my insurance to ask what the holdup was. They looked into my case and realized the problem was on Dr. Hopper's end. The receptionist did not mark my referral as "urgent" like she said she would, but as "STANDARD" which would take 7 to 10 days to process!!!!!!!!!!!!!! How would you like to have a possibly fractured kneecap and your doctors office actions show they do not care? Or worse, even remember to make you a priority? I called Dr. Hopper's office and that receptionist answered the phone. I told her what happened and that I needed it to be processed immediately. She said she was "busy" and would do it and call me back in "30 minutes". Two hours go by I still did not hear from her. I called again and she did not do it. She said she was "busy". Again, she told me she would call in "30 minutes". I hung up and then realized that she SHOULD be "busy" with my case since I had been waiting FOUR days to receive something that should have been SAME DAY!!!!! I called her back and said, "no you have to do it now". She said she did, she sounded very childish on the phone and that was the moment I realized this office has no business even being open & that woman should never have a job that requires people's health. Once, she marked a simple "urgent" to my referral, it was processed within "30 MINUTES"!!! Wish she did that in the first place!!!! I was able to get my MRI right away. However, they sent the results to Dr. Hopper's office. I should have received my MRI results by yesterday Friday, June 19th. I never heard from Dr. Hopper. I called the office at 3:30 pm. The receptionist (same one as always) answered to say that the doctor has not even looked at it. But she will call back with the results in 30 minutes. SURPRISE- SHE NEVER DID!!!!!!!! I called back and only got the answering service. Now it is Saturday, June 20th- a full NINE DAYS of dealing with their crap & STILL NO ANSWER!!!!!!! Because of course they are CLOSED for the weekend (by the way Dr. Hopper's office- please state your office hours over the phone or post your office hours easily for someone to find them! I had to search multiple sites for your hours- it should NOT be that way.) However, there is an option for a patient with an urgent matter to leave a message and you are promised to hear back within "30 minutes" from that woman. Lady, if you say you're going to do something- DO IT!!!!!!!!!!!! I've been calling and leaving urgent messages with Dr. Hopper and of course I have not heard a single thing. YOU SHOULD NOT BE IN BUSINESS!!! read more

I agree with everything said on here and for anyone who thinks any of the comments are exaggerated, they are not. The office and clinic itself look neglected at best. It looks as if it were an old business with dusty epmty conference rooms card board boxes, stacks of random papers and dirty ceiling lights that sometimes are half burned out. Their technology seems to be just as archaic and unorganized. The staff and nurses are great. Caring, hard working, competent and seem to be making the best with what they have, which isn't much. But doctor Hopper is deplorable and remiss almost to the point of criminality. I am not sure how he has gotten as far as he has in his professional life. He seems to be equal in his dislike for his profession as his incompetence. In my experience he has been careless with my condition, insensitive and has many times been wrong with what is wrong with me. He is obstinate and ornery and I'd advise anyone to avoid him completely. Personally, I've gone in needing basic first aid care for a wound and because I didn't give "sufficient" enough information as to how I got it, was told that I was "refusing to be treated". He then refused to dress my wound and advised me to go some where else. How a doctor could interrogate a person in such a vulnerable state is beyond me and then to not provide simple care!? It's crazy! As to the crock supplements, not him or his staff have ever pushed them on me but the advertising brochures are in every exam room. I'm under LA Care, so he was assigned to me. It's my understanding that LA Care is insurance for lower income persons, but this level of care is insane. I wouldn't wish it on anyone. My advice to those who don't have much of a choice is to research everything about your condition that you can. This way you can go in educated, and frankly you will probably have a better idea than him. Demand (because he'll be doubtful and obstinate about everything you say) the care you think you need and then demand a specialist. It shouldn't have to be but it is a struggle with him. I've read the comments that he doesn't give out referrals easily, this is true. But aside for the wound, I only have gone to him for referrals and I've had to fight to get each one. And good that I did! I would never have gotten the treatment I needed if I would have settled with him. read more

I have been seen this doctor now for about 5years now and thru out my time I saw his office crash and burn to the point where it's so disorganized. The worst part is his bedside approach is horrible. He doesn't like h to ask him about the medicines he prescribes , or questions about your results. A few weeks ago he was going thru my results on his laptop, I seen skip my sugar results which I thought were high at 109, if I would not have caught that he would not have told me. This is my health we're are talking about and he decides not to say anything. He is rude and sarcastic and gets mad because you don't buy his shakes, that he always tries to sell u on. Also his exit strategy is once he types of your prescription on his laptop he basically kicks you out and I Quote "OK THANK-YOU FOR COMING BYE BYE FOR NOW" he doesn't give u chance to ask more questions, it seems all he cares about is that far paycheck he gets. I have to say I have seen the difference between U.S doctors and Doctors in Mexico/TJ. What they don't tell you here you end up finding out in Mexico Medically speaking. The Drs and the pharmaceutical companies along with the insurance companies all work together to F-us in our wallets!! U.S Drs. Won't fully tell you what wrong with you , why because it's bad for business to fully cure u, they want you to keep coming back. The Drs, in Mexico work for themselves so therefore it's in there best interest to cure u. I recommend anyone go to TJ , I know this sounds absurd but trust me it's your health. You will surprised and glad u went. Dr. Juan Carlos Vargas in TJ go see him, he is a few blocks away from Revolution. This Dr. in TJ will send u you to get lab tests the same day and give you medication on the same day. He nips it in the butt the same day. Today I came into Dr. Hopper's office with an appointment , why ? Because the girl at the front desk never answers the phone! I told her I was in the office because I could not reach them for an appointment , so I decided to drop by, she got real defensive which leads me to believe she is not doing her job like she should! Gabby is a doll but the new girl who I delt with today seems like she doesn't like her job. read more

I met Doctor Hopper today as i had a bad experience with my lady doctor. Parking was easy. I must say he was pleasant plus the assistants, Dr Hopper met my needs!and was extremely pleasant. I cannot go with all the bad reviews after judging myself i found him pleasant and wonderful. Seriously people he met president D'wight D.Einsenhower., enough said!! No go figure!!! read more

Do not listen to these other reviews, I am the pickiest person on Yelp and Dr Hopper is awesome. His staff was sweet, kind and pleasant. The nurse was concerned and gentle. Dr. Hopper listened and I really felt he cared. I have learned if you first show respect, it will come back to you. I highly recommend Dr. Hopper and feel I'm in good hands. read more

i've been to this doctor about 4 times in 3 years. i have never gotten seen him less than an hour after my scheduled appointment. he brings in a dozen people at 5, then sees them over the next 2 hours, it seems. he won't even let you through the door unless you sign a form saying you won't hold him responsible for malpractice. my last 5 minute appointment ended with him saying there was nothing he could do except to suggest some herbal remedies that they happen to sell at the front counter. this was his suggestion for the past 4 visits. it should be illegal if it's not. he's about to get kicked out of lavida medical group, and was lecturing me on how i had to change my insurance policy so i could keep him as a gp. no thanks. the receptionists are always nice, but rarely faxes or calls when she says they will. read more

I have to agree with Dr. Hopper's comments here. He runs an excellent practice. The staff is friendly, efficient and articulate, the office is clean and inviting, and he himself is a kind, thoughtful, and patient physician. One star off because sometimes they get a bit behind schedule, but once you get in to see them you understand, because they really take time and care with each patient. Keep up the good work, Dr. Hopper. Most of us appreciate you. read more

As a native of Santa Monica I know this area like the back of my hand. Dr. Hopper is not only a fantastic doctor, but makes you feel at ease when you are concerned about something. I would highly recommend him. read more

I have been going to Dr. Hopper for almost a year now. He is a god-send. I was so happy to stumble upon him since I couldn't find a doctor who does the Vit C and Poly MVA intravenously. He is a very kind and intelligent man. It's true that the office looks run down but the quality of care I get far outweighs the look of the office. The receptionist and nurse are very courteous and always call me when they say they would. In fact, they send me a reminder email a day before my appointment. I have met many happy patients there so I don't understand all the bad reviews but I guess you cannot please everyone. As for me, I would never go to another doctor. I've never had any issues with him and would highly recommend him! read more

Visiting Dr Hopper is one of my most horrible experiences. that was my first time and last time. if only i could give 0 stars.. read more

I found Dr. Hopper to be a lovely man. The only reason I didn't put a higher review is because I didn't go to him with any particular health issues - I just wanted a prescription renewed and an order for blood work. He was very courteous, listened to me and took care of what I needed. Gabby, the receptionist is bright, efficient and as friendly as can be. The office was clean, everyone there seemed professional and focused. I have nothing bad to say about my experience visiting this office. read more

Dr Hopper saved my face! During a routine check-up for a prescription refill he noticed a white spot on my nose I had thought was a pimple - I really hadn't thought about it and assumed it would go away but when he asked I realized it had been there for some time. He referred me to the dermatologist on the first floor. To cut a long story short it was cancer (basal cell carcinoma) and thanks to Dr Hopper it was spotted early enough that there is now no visible scar. Now I will say that the practice does seem to have a constant issue with waiting times - Ive waited 30 minutes but usually it is closer to an hour ( so bring a computer or something to read). The wait is definitely a downside for those in a hurry -- but what you rather have; a long wait or a doctor that listens and pays enough attention that he can spot a cancer on your face you hadn't even noticed? I'll forever be in his debt for what was an incredible call. Ive thought about going elsewhere because like the majority of people I'm also in a hurry - but Dr Hopper isn't and I won't go anywhere else precisely because of this. The only reason I'm not giving five stars is because I think they could schedule appointments a little better - but as far as medical care Dr Hopper himself gets five stars. read more

I gave Dr. Hopper 3 stars for his bedside manner. He is very kind and a good listener. We often talked about life and other things that can affect your health. If I had to rate the office, it would be 1 star. Its outdated and the technology as well. I no longer go to him, as I have better insurance now. For the insurance I had at the time which was State insurance, I would say he's ok and would do at the time. read more

I would give this "doctor" no stars if I could. What my brother and I experienced today NO ONE EVER should experience. My brother made an appointment and we showed up on time. He could barely walk and called ahead to alert the staff. He left a voice mail. His call was not returned. We showed up and I helped my brother to sit down and wait. We were shown into an exam room. After about 20 minutes Dr. Hopper showed up and asked my brother to move to another room. My brother was unable to get up and move on his own. Dr. Hopper said "oh dear, we are not able to accommodate this!" I will be right back.... after waiting and waiting I helped my brother into an office chair with wheels and moved him down the hall to the other exam room and we waited... until the doctor eventually showed up with a nurse and a wheelchair. And they helped him into the wheelchair and wheeled him out of the office!!! I said "where are we going?" And Dr. Hopper said "to the elevator." When we got to the elevator I said what is going on? And he said "you are taking him to the emergency room" and they took us down the elevator and out onto the street so I could bring my car up. I took my brother to SM/UCLA where he was admitted to ICU overnight because "So they can monitor my potassium which was at toxic levels due to over medication of wrong stuff." This is the WORST MALPRACTICE EVER and this doctor should be ashamed that he participated in a "bums rush" on a patient. Shameful! Disturbing. read more

hours are 9:30 - 5:30, M-F. closed on weekends. parking in the lot in back is free. offices are housed on the second floor in a very old building, which had flies buzzing around the front door. shares a large waiting room (a bright atrium) and offices with two dentists and another physician, each doctor has their own reception window. the facility looked very old over all, and the chairs in the waiting room are worn, some with ripped vinyl. the receptionist and nurses are lovely and accommodating. very polite, hard-working and as helpful as can be, extremely knowledgeable, professional, and willing to take the time to understand and educate patients about their healthcare coverage. (a solid 5 stars for the staff) the doctor is an older man whose bedside manner leaves something to be desired. not one smile or word of welcome or comfort, not at all apologetic for delays or wait, somewhat terse and insensitive in discussion of my health and particular issues. his is a general practice, and he prefers to do everything he can in-house and rarely gives referrals for specialists. he makes this clear, along with the fact that administrative obligations can interfere with medical care, which sounds like the standard of care he provides is heavily influenced by your insurance coverage. it's understandable that these are the challenges many healthcare providers face, but empathy is free, and a little goes a long way. read more

We were introduced to Dr. Hopper last week thru my mother-in law. My wife had been afflicted with severe pain episodes and other strange symptoms that were bad enough to take her to the ER at West Hills hospital. After some questions of her medical history which turned out to be irrelevant, they followed up with some routine tests, all of which came back negative. A possible Fibromyalgia attack was mentioned, but the ER Dr. who seemed distant and uncaring to my wifes suffering, became even more-so thinking that maybe we were trying to get some pain medication. I was extremely put off, even angry, but kept my cool as best as I could in hopes of finding out what was wrong with her. They gave my wife a shot of morphine and sent us packing. She told us that she was NOT an expert in myalgia pain. After we got home my wife spent the rest of the night puking up the morphine. Two days later, on Friday, we got an appt. with Dr. Hopper. WOW! what a difference. He was caring and concerned. He listened intently and sincerely to what we had to say, then asked a few questions and suggested that her illness might very well be neurological. He told us to make an appt to get some additional testing done, blood panel, etc. then, he even suggested that we might consider a holistic approach, and in the very least, in conjunction with conventional medical treatment. This Dr. was extremely professional, caring and didn't look at my wife and myself as some drug addicts looking for a fix. And, for him to be so open minded by telling us to consider a holistic approach, well it was very refreshing. We are going back to see Dr. Hopper for the addl testing, and I have 100 % confidence that he can help us. read more

This guy is a scam artist, trying to sell you his proprietary vitamins and weight loss supplements while failing to practice actual medicine. Unnecessary medical procedures (good reimbursement for him) and propagating erroneous science (nanobacter feeding on calcium as a cause of one's disease) just confirms what a quack this guy is. Stay clear and get a real doctor. read more

Beware they are ripoff merchants. Went for a check up and asked then specifically to only do the necessary. However they went to town on me and I now have a bill of almost $900. I am a healthy person. I guess I have learned the hard way. never again. read more