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    Horizon Distributors

    3.0 (2 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Horizon Distributors

    Artificial turf cleaning

    Artificial turf infill application

    Artificial turf installation

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    4 years ago

    Horrible, I used to like it here but the new employees are rude and wont care, just horrible.

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    7 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1
    (206 reviews)
    $$

    Lowe's On-line Service: 2026 June 23 (3.41 of 5)…read more When you purchase products through the internet without first inspecting them, you're either satisfied with the product or disappointed with them. We've placed orders from Lowe's, but this time getting to the products itself on-line was quite a challenge. The page kept kicking us out. Perhaps that's a sign, yet we didn't give up. We found success after the third try. (2.75 of 5) Delivery: FedEx delivered our goods. The delivery person was awesome. He had great manners, was professional, and make the transfer seem easy. This wonderful person did not present himself with distress even after picking up three heavy boxes from his truck to our doorstep. (5 of 5) Product: The items we ordered were just okay. The cushions were vacuumed-packed and did not fluff-up like advertised. As far as comfort level, we'd say these are nice for short periods of time. Personally, we feel they may not last very long, but that's on us for not going to check on the product and order only after seeing images of it. We're just glad we didn't pay through our nose for these products. (2.5 of 5) Overall, our experience this time was a 3.41

    I went to purchase pavers and Sean, the manager, was amazing. He provided exceptional customer care…read moreand did it with an awesome attitude. He and John even loaded my car for me. I later came back to make another purchase, and a gal from fulfillment was gracious enough to help me as well. I wish I knew her name because she was also very professional and helpful. Great job, Lowe's! Your team's outstanding customer service truly made for a great experience.

    The Home Depot

    The Home Depot

    2.3
    (143 reviews)
    $$

    Was looking to get some shades for a couple rooms in the house. I was able to find a sales…read moreassociate that was very helpful. His name was Bernardo and he showed me several books of swatches from three companies based off of what I was looking for which were rollup shades. He was very informative and he suggested to order some swatches and test them out. Since I wasn't in a hurry, I followed his advice. He also suggested that I measure three points of the width of the window so for example, measure the top left to right middle left right and bottom left right as sometimes the measurements might be a little off.

    I've always had great experiences with Home Depot, which is why this visit to the River Park…read morelocation was so disappointing. As a local business owner, I spend thousands of dollars at Home Depot every year purchasing tools, materials, and supplies for our barbershop. Because of that, I've always trusted Home Depot and appreciated the customer service I've received until now. We came in to make what we believed was a straightforward return, but instead of being treated with respect and professionalism, we were met with a rude and dismissive attitude from the General Manager, Juan Franco. Rather than trying to understand the situation or offer any solutions, he seemed unwilling to help from the start. It was frustrating to feel like our loyalty as long time customers meant nothing. To make sure the issue wasn't with the return itself, we took the exact same items to the Home Depot in Clovis. Their staff processed the return immediately without any problems, were courteous throughout the entire interaction, and reminded us why we've continued shopping at Home Depot over the years. That experience made it clear that the issue wasn't the return... it was the customer service at the River Park location. The way customers are treated matters just as much as the outcome. A little professionalism, respect, and willingness to help can make all the difference. Unfortunately, that's not what we experienced here. We'll continue supporting Home Depot because we've had excellent experiences at other locations, but we will be avoiding the River Park store moving forward. I hope management takes customer service more seriously at this location so other loyal customers don't have the same experience we did.

    Horizon Distributors - artificialturf - Updated August 2026

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