Another great visit. My company has a location near this hotel so I am there frequently. Felix is…read moreamazing. Always takes great care of guests. This week I accidentally booked the franchise down the street which I definitely don't like. Didn't realize it until I was checking in. Felix took care of it in a matter of minutes. Always a pleasure staying here. Just wish they'd open the restaurant again.

Booked here for one night on business, August 16, ahead of a client meeting nearby. Honors Gold…read moremember, and I stay at this property fairly often. The in-room snack and drink amenity included with the rate wasn't there when I got to the room. Not the first time -- it's happened on several stays now. Front desk sorted it eventually, around 5:30. The bigger issue was trying to reach a manager. I was told there was no upper management in the building and given an extension to call the next day, which does me no good when I'm checking out in the morning. The email address I was given for management bounced. The replacement was a generic inbox, not a person. Then a staff member came over and asked me -- six times, I counted -- if she could move me to a different hotel. I'd asked to talk to the GM, not to leave. Being nudged out the door for raising a service issue left a worse impression than the missing amenity ever could have. Room was clean, location is convenient to the bridge. Two stars is for service recovery, not housekeeping.

THEY STEAL !!! Me…read moreand my man stayed the night prior . we had a double bed ... now I went and booked online a Jacuzzi room while my man was sleep ...went down to desk dude gunna say the jacuzzi 140.... The guy that worked before him said if I pay cash he can do it . I told him write note for the next . He said okay. I went back out and uber eats dollars . Now i went and booked online u can't change online price, but you can match it! He says they systems messed up and 84$ wasnt the correct price .. . but yet spent 100$ online but don't get what we paid for . on TOP OF THAT ... You gadda wait till after 6pm to get towels ..... POLICE WAS CALLED after his threat I CALLED THEM AFTER HE THREATEd They want us to stay in room we was in the night prior but paid for jacuzzi ONLINE . goes back in room and my man went down to desk and the guy says "YOU GADDA WAIT TILL 6pm FOR TOWELS !!!" So unprofessional!!! And ain't like they really clean rooms anyway... This guy is new because I know the main one thats here this guy is beyond me.. DO NOT CHECK IN IF HES HERE . And yea we are African American and Indian race ! Now requested dollars back and they don't wanna give . This place is LAME .!

What a disaster. We came in last minute at 2 am and paid for a full day ($70). I called ahead of…read moretime to tell them we were coming and when I got there they said the card system is down. That was not mentioned on the phone. We scrambled for cash and got the room. By the time we woke up there was no water so we could not shower or brush our teeth. I went to the office and they offered us an extra HOUR of stay in our room . Our room had 2 beds (one was unusable due to various stains including blood, I have photos and and you can find them on my page) How unprofessional and I would not recommend staying here at any cost. It's worth the money to find a nicer place to stay. Horrible customer service and just overall disgusting. So unhappy with my stay.

0/5 -- Worst stay I've ever had…read more If I could give the Rodeway Inn in Little Ferry, NJ zero stars, I absolutely would. My stay was disappointing from the moment I checked in. The room felt neglected, the atmosphere was uncomfortable, and nothing about the place felt clean or welcoming. The noise, the smell, and the overall condition of the property made it impossible to relax. I ended up cutting my stay short because it simply wasn't worth the stress. Based on my experience, I wouldn't recommend this place to anyone.

AWFUL "Nonsmoking" rooms lmao FALSE! This place should not…read morebe in business. I'm a single mom with two kids and needed something last min and unfortunately this is what I got. Btw The room smells awful !!! They gave me an air freshener... Yes I complained - told manager wasn't here

Front staff we booked room for travel four 4 hours and charged 89 bucks then to stay to 5 am they…read morewanted another 60 bucks

WORST CUSTOMER SERVICE EVER I called to verify availability…read more for a 7-8 AM check inn. I was treated so foul over the phone that I lost interest in staying. The front desk Agent did not identify herself. Upon asking for the availability the straight answer was "Absolutely Not". At first I was confused of how I was answered to and asked again in disbelief and the answer was the same. I will ABSOLUTELY NOT be making any business with Congress In at any time in the future.

This would have been a 5- star experience if a few things had been different. First of all, the…read moreshower was impossibly loud, and the water was split about 50/50 between the shower and tap (= weak water pressure and flooding in the tub). The water from the tap for the bathroom sink sprayed quite a bit and it was hard to get the water temp just right. The location of the room at the neck of the ground floor wing meant frequent noise from the ice machine and people talking and laughing while using the machine all hours of the early morning. To top it off, the heater/AC was operating on the outdoor thermostat, so it was either too hot or too chilly throughout the night. Several things I liked include cleanliness of the room, good noise cancelation despite being right next to a massive highway, a mini fridge, extra blankets, and a good mattress. Parking wasn't an issue for a weeknight stay. Exiting the parking lot into the highway took a good 2-3 minutes even on this weekday mid-morning, because of the constant flow of traffic from the offramp.

Judging by some of the reviews here verses our experience,…read moreyou have to give this establishment an "A" for effort and the high reward for most improved. Sure, getting into the parking lot is a little tricky depending on what time of day you are driving in but being connected to the Hampton Corporation we are sure they will work this out in due time. The parking lot was well lit, clean and had ample parking for the duration of our stay. The lobby was pleasant, comfortable, cozy and smelled great. There were plenty of spaces for us to sit in small groups and chat amongst ourselves without disturbing others who were doing the same. The establishment was clean from top to bottom and there was plenty evidence of their efforts to maintain that cleanliness! So no complaints here. The food was good and received a thumbs up from our grandchildren who can be some picky eaters. The only snafu came with a misquoted rate for one of the days but once we got in touch with the manager he readily agreed to correct the misunderstanding which we expect to happen in the next few days. So compared to some of those old reviews on this site, congratulations have to be given to these folks for upgrading the level of their services!

Disappointing…read more Flying into LGA and making my way to NJ made for a long morning/early afternoon. All I wanted was to settle into my hotel room and relax for a bit. The hotel location is convenient to car transport if not the most alluring of locations (think 'office park'). But you're in Teaneck, not Midtown Manhattan so you should already be fine with location. I was. I was not fine with the level of service I received during my 3-night stay. I walked in to be greeted with attitude. Far from indifference, this was hostility. I didn't understand. I, literally, walked out of my rideshare and into negative body language (pursed lips, eye rolls and neck movements) and dismissive language. What made it worse was that at this time, I was close to Diamond status. This is a perk of membership? I wasn't smiled at, greeted, told about the hotel amenities, food options, or, even, offered water. Unacceptable for a hospitality business. The frustration continued with my mid-level room with no view. At first I was just happy to be in a room. This one had a decent size and I liked that I could stretch out. That's when I noticed multiple grains of rice on the floor. Was this not cleaned? The bedding didn't have visible stains but that's not dispositive of cleanliness. My fears were deepened when I went to the bathroom and discovered hair on the shower products. I contacted the front desk. No apology. No new room. Housekeeping came up (eventually, not immediately) and went through the motions of cleaning the floor and bathroom. I asked for a towel set from the cart. I slept in sweats, socks, long-sleeved shirt, and do-rag to minimize the amount of skin that touched the sheets. Again, no visible stains but I don't know if it was laundered (given the state of the room). 2 stars because I didn't leave with a rash. Faint praise, I know.

I've stayed at both Hampton Inn & Homewood Suites. I'm usually in town once or twice a year over…read morethe last 11 years The breakfast is very good. My first morning it was cheesy eggs, breakfast potatoes & a bagel & cream cheese. The 2nd morning oatmeal, yogurt & a pancake. Pretty good breakfast setup. No bathtub, shower only. The staff is really the standout here. Always friendly and helpful. I wish they had a restaurant that served food as I usually arrive late and starving but I've learned to plan for it.

Stayed here for 2 nights when I attended a family wedding. The staff at the front desk were…read morefriendly and helpful. I did not have to wait on a long line.(I did check in online but still had to check in at the desk to get a room key.) My room was huge, clean, with comfortable beds and lots of storage space as well as a roomy kitchen. I had requested non feather pillows on the app and they were on the beds as I had hoped! There was a cute free breakfast every day. The area was always kept clean. The gym is lovely with plenty of up to date equipment. Oh... and you can stream HBO for free!! Can't wait to return.

This was a great hotel. Clean. Quiet. Nice rooms. My only complaint about the room is that the…read moresuite has just a curtain between the living space and beds. A door would be preferred. The breakfast buffet was excellent! Every day they had different dishes. Great variety. There were plenty of options for people who don't eat pork and even for vegetarians. Usually the only protein is eggs. But they also had chicken sausage, vegetarian sausage, and a yogurt bar. Of course there was the usual continental breakfast fare: waffle maker, assorted cereals, assorted breads (bagels, muffins, etc), fruit, and juices. Although there are some empty spaces at this minute I snapped some of my pictures, when one thing ran out they were quick to replenish it. And they made sure to keep food stocked until the end of breakfast (sometimes buffets start emptying things out well before closing time). This was definitely appreciated by those who came a few minutes before 10! The space for dining is a bit small. Every day except one, it was very crowded. But they do provide trays so you can take the food to your room, which I did each day. Having trays was awesome--such a small thing but made a big difference! They also have a hot drink area available all day: coffee, hot chocolate, and tea (although the flavors are basic).

It could be a lot worst but we thought we would return. This time we had to stay on the "older"…read moreside of the hotel. That side faces south and has only 2 floor. We were in 215. Bathroom had some cracking on the tub. The quality is not very good. It's looks more like a 2 star place than a 3 star place. The front desk did say the side with the 5 or 6 story side had some hot water issues and only had warm water but we would have stayed on that said was it should be "newer" We opted to stay on the south side but didn't know what it would look like until we got there

There's self parking and the front desk was nice…read more Room smelled awfully moldy. The carpet was damp. I hope we don't get sick from it. The bathroom inside was surprisingly super clean and I appreciated the Dove hand wash. We only stay one night or else would have swapped hotels.

Be careful with this place! I know someone who actually died in this place back in 2013 All from…read morebed bugs. I don't know if things have changed there but you have been warned!

This place should be condemned! The room I was assigned had…read moreblood stains on the walls and holes in the walls. The mattress was stained with blood. The bathroom ceiling is falling down and actual weed growing out of it. The entrances look like a war zone. I woke up itching, I may have been bitten by bedbugs?