Just moved into my home and had several plumbing issues with water and gas lines that needed…read morerepair. AAA Plumbing gave timely estimate and fixed all the issues. They were careful and meticulous in their work, making sure everything was completed and that I was satisfied. I especially liked that Rick spent the time to explain everything, I have a good understanding of how everything is set up. I would definitely recommend AAA Plumbing to anyone looking for a reliable plumber who does excellent work.

We had a clogged main drain and a leak, they showed up, and had the line replaced and cleared in…read moreabout an hour. Couldn't be happier with the service. Very professional, and left some good pointers to avoid damaging our older pipes. Best in the Roanoke area.

Mr. DeAtley was professional, courteous, and made corrections as needed until what I wanted for my…read morefamily's shower was what we wanted. I would recommend him for anything from a clogged out drain pipe to shower installations/modifications. Real easy to communicate with during the project I hired him to do. Gave us an estimate on the spot.

While this plumber is personable and friendly, our overall experience was frustrating and…read moredisappointing -- and ultimately had serious consequences for our family's recovery after Hurricane Helene. We first worked with him to install whole-house water filters and replacement of a bladder tank. Before that job even began, I had to follow up twice just to get pricing. During the repair, he informed us he didn't have the funds to purchase the necessary parts and asked us to front the money for parts. We were happy to oblige and sent the payment immediately. He assured us that he only purchases from professional plumbing suppliers that offer warranties -- but he later bought the equipment from Home Depot, which does not offer any such warranty. He also left the packaging and trash behind on our property and never returned to dispose of it. Upon installation of the filters, we began to experience issues within 4 days, he was kind enough to come out but ultimately the water filters do not work whatsoever. Following the repair, we asked him to provide a written estimate for FEMA, as required for our disaster relief claim. Again, I had to follow up multiple times just to receive the estimate. Once submitted in March, FEMA made several attempts in June and July to contact him for verification -- all of which went unanswered. We spoke with him in person at a community event during that time, and he smiled and told us he'd be happy to help "when FEMA calls" -- unaware they already had. Despite further follow-ups from me via text, he still never returned their calls despite promising to. Because of this, FEMA placed our appeal on hold and is now requiring us to obtain new estimates -- restarting the 60-day timeline. As of this week (nearly 6 weeks after FEMA initially contacted him) , I messaged him to update him that FEMA was requiring us to start over since he hasn't follow up. He wrote back and said he had just called them and they would call him back. I called FEMA to verify the next step and was told that he called but didn't have the estimates in front of him to verify and that it would be up to him to call back. I immediately followed up with him via text. It has been over 72 hours and we haven't heard back. We had previously recommended him to friends because of his friendly demeanor, but we can no longer do so. While we always want to support small, local businesses, this experience revealed a consistent pattern of poor communication, unfulfilled promises, and a lack of professional accountability -- and it has had real, ongoing consequences for our family.

I couldn't be happier with the service of smooth operator drain cleaning. Another plumber had come…read moretwice within 3 weeks ​to unclog the pipes from my kitchen sink. He was unsuccessful with the equipment he had, and so I called Ivan with smooth operator and he came out very promptly. He used the hydrojet and letting me watch as he snaked his camera through the system to find out where it was clogged. It's now been almost a month and The water water is flowing freely down the drain. I only wish I had known about smooth operator from the very beginning. It would have saved me the two other plumber visits and a lot of money!

You're not going to find a better, more responsive, more professional drain cleaner in the Roanoke…read morevalley. Period. Ivan is super knowledgeable, popped over at very short notice, helped diagnose an especially perplexing issue I was having...even leveraging his connections with other businesses to take a look at my issue (same day) to ultimately troubleshoot and solve my issue. So yeah, if you want a family owned business that goes above and beyond and and individual who is happy to share great contacts to other individuals/business in peripheral arenas (septic, plumbing, drywall, etc.), then Ivan and Smooth Operator Drain Cleaning is a no-brainer.

Fast, professional and dependable plumbing service. Definitely recommend Todd of Lakeside. He…read morereplaced a worn-out expansion tank above the water heater; he replaced a toilet and a faulty water valve, plus he installed a kitchen faucet and replaced the old, leaking valves under the kitchen sink. All good.

Excellent service. Friendly, professional and great customer experience. Same day service -…read moreproblem solved. Great communicators and brings a lot of know how to the toughest problems. Highly recommend! Todd - the Man!

I was looking for a company to come and clean my septic area. They did a wonderful job very…read moreprofessional. I would not hesitate to recommend sinks. I will use them again in the future. I recommend you use them too.

Not only did they respond quickly but they found a way to save our septic system, saving us…read morethousands of dollars. Kudos to the Sink brothers!

Such an amazing guy. He knew what the problem was by just me explaining it over the phone and came…read moreby and fixed it in 5 minutes. Will definitely be calling him for all plumbing work.

Jason provided excellent service and was quick to respond when we needed a follow-up. We will use…read morehim again. I recommend him for your plumbing needs!

We could not ask for a better Plumbing business. Justin is always quick to respond and will always…read morehave options on hand, so we have the correct information. This company works effectively and efficiently. We have been customers for years and will continue to support!

Great service, responded quickly on a weekend call we would definitely use again. The job was…read morethoroughly explained to us.

Nick and Jonathan did a fantastic job installing a new toilet. This company has always gone above…read moreand beyond my expectations. They do quality, professional work at a reasonable price and I will continue to use them in the future. Thank you to the scheduler (I forgot her name) for placing me on the wait list and therefore the work got done much sooner and on the very same day I put in the call. All of you are exceptional and much appreciated!

They service my home and rental properties. Great company to work with for quality work at a…read morereasonable price.