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    Horns Towing & Transport

    5.0 (2 reviews)
    Open Open 24 hours

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    Services - Horns Towing & Transport

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    Arizona Stagecoach - AZ Stagecoach is proud to serve our Veterans.

    Arizona Stagecoach

    (55 reviews)

    Update as of 9/19/2018:…read more This update in review is thanks to the terrible experience I had with this company during my recent trip. My flight arrived on schedule and I barely had to wait 10minutes for my bag. That's where I ran out of luck. Granted it's not much, I walked the length of the Tucson airport, convinced I was missing something as I couldn't find the Stagecoach airport kiosk that was always there during past visits. I found a phone number on the email confirmation of my reservation and was pleasantly surprised when a real person answered the call immediately and asked where I was waiting in the airport and told me to stay put ( in front of baggage claim) and inquired what I was wearing so as to convey to the driver who would meet me in 5minutes. Well the "5minutes" turned to 1.5 HOURS... during which I made multiple calls to this number inquiring about the whereabouts of the driver who was to meet me. What was most infuriating was the fact that on my last call, the person answering the phone HUNG up on me, the minute I identified myself... never have I received such poor customer support... Finally when I saw a stagecoach vehicle pull up across the street, I walked over to it and inquired to the driver. He asked me to please go back into the airport. By then there was quite a few others also waiting - in another part of the airport. The driver called the company to ask if he can take us to the hotel as we were all attending the same conference at a local hotel. And while clarifying the names of the customers he had with him, he clearly said I was the customer waiting for over an hour as he left early on his previous trip. And even after saying this aloud much to the shock of not just me, but all our fellow passengers, there was not even the slightest hint of an apology!! It was incredibly frustrating to know that this driver and whoever he was talking to knew fully well that they left a passenger waiting at the airport and nobody had the basic courtesy to inform me that the next shuttle will be over 1.5 hours out. If they had at least conveyed an accurate ETA for the next shuttle, I could have grabbed a quick bite and used the restroom at the airport... instead I was left hanging. I only wanted to cancel my reservation and get an uber to my destination and even that was not possible as I could get a hold of them to cancel my booking. After reaching my destination, I had to call them multiple times every day for THREE days straight, before I received my refund. Never will I make the mistake of using this company and will highly recommend NOT using their unreliable services to anyone hoping to reach their destination on time.

    Nightmare. I recommended this service Tucson to Mesa, and…read moreregret it. Driver was 45 minutes late. She apparently had another passenger. It turned out the delay was picking up her daughter. She didn't know the quickest route, called her Father for directions! But there were more delays: She had to stop for gas! My Husband almost didn't make his flight (not another for 3 days ) Driver told him "not to have a heart attack". He's 79 years old. The stress really almost did him in. The manager has not returned my calls. I wanted an explanation of this debacle.

    Horns Towing & Transport - towing - Updated June 2026

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