Dale is the nicest guy. He knows everything fish. The place is beautiful and dreamlike.read more

EXCELLENT CUSTOMER SERVICE!…read more Dale is a wonderful man and will go out of his way to help a fellow hobbyists to achieve their goals. I will have to say his prices and merchandise are very good. I stubbled across the reef room when I moved here from Chesterfield. I am so glad I fount this place!

This is always our go to pet store, my daughter likes how many various animals there are to look…read moreat. The puppies are a plus for her too, but sadly I'm not a fan of pet stores that sell pups. Some of the animal enclosures seem small, and sometimes dirty. I've been in there several times when there's dog pee all over the floor. The workers are usually very nice and knowledgeable.

Would give 0 stars if I could. My husband and I stopped by in hopes of taking a puppy home, but the…read morestaff brushed us off. The man working in the puppy area had an awful attitude and cut me off before I could finish speaking and stated "I'm busy cleaning right now." And simply left me and my husband behind. We waited for a good hour for him to get back to us but he never came back. Happy to say this place is a waste of time, puppies are covered in their own poop and pee in the kennel, awful staff. Go somewhere else if you can. 0/10 would not recommend if you're looking for a dog.

Worst grooming services ever, such a huge waste of time and money! My frenchie was dropped off at…read more930am and had only had a bath by noon when I came to check on her! I was told it would be only an hour and a half max for the basic service of bath and nail trim. NOTHING got done in that span of time and my dog does not even smell good. They briefly stopped because my dog was very excited and threw up a bit-which is common with the breed. BUT, the groomer, Candence also stated that she stopped to work on another dog...huh?!! Disappointed and highly irritated. Will never go back!

Don't bother coming here. i tried 3x now to give it a chance. the grooming department is terrible…read more the first time they just took hours. I dropped my dog off at 9am and didn't get him back until 3:30pm. The 2nd time, they just completely cut his hair wrong so i chose a different stylist this time and she wasn't even there for my scheduled appointment and i was told she was running behind but never they never showed. Try a different petsmart

I don't recall the pony ride last year but for a few bucks, I wish I could have been a kid for five…read moreminutes. Watching this 10 year old play with a snake was fascinating and disgusting at the same time. Every person got giddy seeing other people's dogs. I was one of them. You're at a pet expo. It's expected and well received. My dogs got treats out of it. Yes, you get to bring your dogs! I like the vendors that bring homemade natural treats to sell. We spent $20 on treats for the doggies. They were loving life in the car. The puppies were spent not too long when we got home. That's a sign that they certainly had a great time. I love pet expos like this!

Fur baby owners UNITE! Absolutely had a great time. Brought a harness for Quinsy and we watch the…read morediving dogs. Great event to pick up oddities for the fur babies. I only wished it would have been in Va Beach. Oh well, can't win them all. I did get a bunch of business cards so I can search websites and keep in touch with some of the vendors and seminar instructors. All in all, a great 3 hour day.

GREAT experience as always. Was able to have my pup's nails…read moredone while I shopped BIG SHOUTOUT to SHAUNA, who is extremely professional & my pup loved her! Helpful Staff thru out the store ! Raffle underway, hope I win !! Definitely recommend shopping, grooming & met Boarding Staff who all seem fantastic !! Thanks

My go to for all the fur baby goodies and necessities I need…read more This location is conveniently located off two main roads in the shopping center beside cvs and planet fitness I love browsing the aisles for funny dog toys most of which I don't but simply because my big baby destroys everything I hand her hahaha But I usually always find at least one worthy toy and some treats for her The staff her are very pleasant and not overbearing I feel the prices are reasonable and if you go towards the back they Even have free samples near their restrooms sometimes treats or food definitely great to keep for hikes with the pup They also have a boarding area daycare type section and even a groomer I have not used those services yet but soon I might take advantage of that

This place is too cute, and I don't know why it took me so long to go. I live right down the…read morestreet, and I take my pets to the vet right next door. I decided to hit this place up after my dogs vet appt. My dog instantly loved this place! So many cute things! He picked out a toy, and treats. I got toys and treats for my cat, and bought some homemade cookies for my dog. They had all sorts of unique things for pets. It was like a pet's a dream place to go pick out treats and toys. I will definitely be rolling through more often and hooking my pets up with all the things!

This store just opened up in Poquoson in December. They are located just nextdoor to the veterinary…read morein Poquoson. It's a cute store, run by family. They have a lot of great products from food to toys for pets. They have items for both cats and dogs. I did see an item or two for other types of pets like a rabbit. But, I was focused on the cat section. The products are nicely displayed. Very organized! The colors they chose for the store are very inviting, whites and blues with a pop of gray. The staff was so friendly. They greeted me and let me browse. I did ask if there was a dedicated section for cats and dogs. She replied for the most part cats on one side, dogs on another. I will definitely be back. I liked the collars they had for cats. Pricing is comparable to big box companies online. I plan to try out different brand of foods they offer as well.

Did you know that the SPCA accepts old bedding, blankets and towels for their animals?…read more They have bin in the front of the building to drop off any donated food, toys, crates and cages.

We came here to visit the petting zoo which I feel is a hidden gem. It's so cheap (think it was $3…read morea person?) and then $1 for little tubs of food. I would def recommend grabbing a few tubs. We grabbed one per person and it was not enough . The animals are hungry and love to eat! The goats were so gentle with my three year old son. They had bunnies, a turtle, donkeys, chickens, alpaca (I think?) and goats. I may have forgotten an animal or two haha. But it was so fun. We walked around and visited the adoptable animals too. I used to volunteer here when I was younger and it changed a lot! There's a dog area, cat area and smaller critters (hamster, birds, Guinea pigs). The shelter is kept clean and the cages were so clean as well.

She was very helpful and kind! She answered all of our (many) questions and gave tons of…read morerecommendations. She was organized and had everything ready when we got there, including information of the snakes parents, tips/reminders for care, and a bag to take the snake home in. Highly recommended For anyone looking for a ball python!

From the owner: We specialize in designer ball python morphs. We are currently producing Pastel, Pinstripe, and…read moreFire combos, but BELs, Clowns, Pieds, G-Stripes, and other little beauties are on the way. All of our ball pythons are captive bred.

When this store first opened in Yorktown i was so excited! At first the staff seemed very friendly…read moreand knowledgeable. However, the animals seem stressed, the fish department looks awful. It is also expensive compared to the others stores in the area unfortunately. I use to love going there but it has seem to gone down hill.

I bought a ball python today and I have to say the customer service that this place has is amazing…read moreI will 100% make this my main pet store from now on. The staff was extra helpful would 100% recommend.

Awful experience with grooming dept. my dog came out after having to see the emergency vet and…read moreended up with a terrible infection that needed to be drained and placed on antibiotics. Do not take your pet here. The staff was unsympathetic and dismissed us.

Found what I was looking for, hermit crabs! This store appeared very clean! The exterior is very…read morenice but the store overall was just so crowded and not spaced well. They did training check in at the very front of the store so we had to walk around a lot of people and then held the training for the dogs, right in front of the car adoption section so we couldn't see if they had cat or not. We really wanted to check out the cats. Overall a great visit, just will have to return before training hours! Great prices!