Amazing quality and professional service great prices And…read moreknowledgeable in the industry

She is a perfect makeup artist and she does great job she meant my wife makeup and she sell her…read morewedding dress to her and my wife look amazing on our special day

Interesting shop with lots of custom clothes that are unique and nice place to browse around on a…read moreweekend visiting Enumclaw, WA.

What a cute shop!!!!!!…read more Came here during the wine walk and even being tipsy they helped me find the perfect gift for my friend! It's a chirping wine pourer?! Who knew! I loved it so much This is a cute shop with THAT gift you need for the impossible gift friend! Trust me. You'll thank me for this later!

Fantastic experience with Juleen and her staff! They listened to my wants and ideas for my living…read moreroom and gave great advice. I didn't have an appointment and I was in a hurry that day, not being at my best either, but they fit me in and took time to listen to me. This is a gorgeous store, with gorgeous products, and a designing staff that is second to none.

Rude. Just plain rude. Treated my family horribly. I'm guessing we were not dressed nicely…read moreenough. I don't care if you are a "designer" if you treat your customers like they are poor trash. We had money to spend and will be spending it elsewhere. Apparently design school doesn't teach good manners or that the poorest looking customer might just be the wealthiest. Gorgeous store, gorgeous products but a bitch of a designer.

Amazing new Ross in Federal Way, Washington check it out. You're going to love it. They were super…read moreclean. Everything was organized. They had a great variety of clothing, shoes, perfumes, and other goods. They even had school supplies, backpacks, and more. The employees looked happy to be there and the store was set up wonderfully I would go to this Ross over and over again thank you for doing a great job and making us a new Ross

These days good customer service is hard to find, so I don't really expect it, especially when…read morehaving to make a refund/exchange so I was preparing myself for some drama. That was not the case here, upon entering we were greeted by the staff, a man and a woman both said hello and welcomed us in. The Gentleman, Jordan was his name saw the shoe box in my hand and asked how he could help. I explained I ordered the wrong size online and needed to exchange, he went to the back but they did not have the right size so he offered to find a pair online and he had them delivered to my house in four days. The whole encounter was so pleasant and his customer service skills were top notch! I hope that the managers of the store see this and let him know what an exceptional employee they have in Jordan.

My review is about the online experience. I rated 2 stars instead of 1 because of the local store's…read moresupport resolving the problem. So, onto my tale of a company actively working to reject new customers (I put a very brief summary at the bottom if you don't want all the detail). My teenage granddaughter gives me a pair of shoes on their site as her Christmas gift idea. She's on the other side of the country so online is the only way for me to get them to her. I step through the whole process, selecting the shoe, filling in her info, my info for the credit card, etc. and then when I try to complete the order I get an error directing me to customer service, no hint about the reason for the error. Cust service takes the entire order over the phone, her address, my address, credit card info....and order rejected, "I'm sorry sir your bank has rejected the charge". Strange because Bank Of America has always texted me immediately when a charge is rejected, with the "Is this you?" thing. I never received that. I called the bank, no, they not only didn't reject it, they never saw it. Back to cust service, a different rep again takes the order and gets the same result. Ok, let's use a different card. Same result. Normally I'd just move on to a different store but, teenage granddaughter/specific shoe/other side of the country/not many other gift ideas, so I ask for a sup. He asked if I'd ordered from them before. No, I hadn't. And with that he knew the issue immediately. They use a third party company to screen credit card charges and if you're a new customer trying to use a credit card online it automatically rejects the charge. It doesn't query the bank and, per the sup, there's no way to override it. "You'll have to go into a store". I did that, there's one not far from me, and that's where they earned back one star because the people in the store were very helpful and got it taken care of. To summarize: - Christmas season, lots of potential new customers - Online system actively rejects any new customers - 1st line cust service blames the bank for rejecting a charge - Not so, they never forward the charge to the bank, reject it in house. - Company message, "If you're not an existing customer, GO AWAY, but not until we waste your time and falsely blame your bank"

This is a super cute place and the women who was working was very chatty but not in a bad way. She…read morewelcomed us in like she had known us for years. Some people could take that as over the top, but it didn't bother me. She gave us a run down of the place and how they only take certain crafters etc. She stated that they had been in there a few years. Now anyone that knows the BDB knows that in itself is an accomplishment. I have seen so many little shops go in and out of that space. They have some super cute items in here that would make perfect gifts. They are a little pricey but people handcraft these things and that takes time.

The worst customer service experience I've had in a long time. The lady working there should not…read morebe working there...or anywhere else that involves human contact.

Avoid Rockwell Interior Design, which is also operating as Chic Cabinetry…read more(Rockwellcabinetsdesign.com) in Gig Harbor, WA. We chose Rockwell/Chic at the recommendation of our contractor, as this was their preferred cabinet provider. This proved to be a mistake, as Liane Rockwell was more interested in satisfying her sense of design than meeting our needs within the space available. Our contractor needed to intervene to get the design changes we needed. Then the design mistakes showed up with the cabinets. Drawers would not fit under bathroom sinks and had to be remade, the kitchen appliance garage was missing the internal box and shelves, and the storage cabinet for our laundry room was delivered without anything to support the internal shelves and it was 2 inches shorter than needed, preventing the installation of the adjacent cabinets flush to the ceiling as desired. The Liane's response was, "Those things happen", and she refused to correct the situation. Leaving our contractor to deal with the cabinet manufacturer.

Our experience with Leanne was awesome. We hired her for a full kitchen cabinet and countertop…read morereplacement. It came out perfect and we could not be happier. The cabinets and countertops are very high quality and just beautiful. There are many custom drawers, shelves and cabinets that Leanne designed in to fit in with the various "work areas" of the kitchen. It is the most beautiful and functional kitchen that I have ever had. Love it! I highly recommend Leanne.

I had the pleasure of working with Casey to redesign several rooms in my home, and I couldn't be…read morehappier with the plans. From the very beginning, she took the time to understand our style, preferences, budget, and how we use each space. The designs she delivered were not only stunning but also incredibly thoughtful and functional. Her creativity, attention to detail, and ability to blend aesthetics with practicality truly impressed me. Every room design feels like a perfect reflection of our family's personality. We are slowly implementing her design as our budget allows. Our first transformation has been in our family room. Toys and clutter used to fill the space and she recommended a media wall that hides away the children's toys, gives us a place to display pictures and other family mementos, and fits the space perfectly. I'm thrilled with the results and looking forward to continuing to use Casey's designs to transform our house. If you're looking for someone who listens, inspires, and delivers exceptional design, I highly recommend Casey. She's a true professional and a joy to work with!

Casey helped us replace all the lighting in our home. The lights we had were over 20 years old and…read moreCasey helped us choose new lights and bathroom mirrors to help update our house. She even told us what kind of light bulbs to get, I never knew how important that was. She took into consideration what style we liked and our budget. We could have never chosen things that looked this good together. She even helped us with a towel hanging system in our full bath that we love!