If you want to be ignored and constantly confused with your spouse, Kevin is the man to go to! He…read moreis unable to address you and sends emails and calls to your spouse that are meant for you and the other way around, He has the names, phone numbers, and email address for each of us but cannot manage to keep it straight. If he cannot keep these simple things straight, how can you expect him to keep your insurance straight? He sold me a whole life insurance about 14 years ago that is now down the drain and lost money. This explains why he went to Country financial? Looks like he did ANI a favor by leaving!

do not use these LIARS ! I thought I was covered the minute I signed up and paid but I wasn't !!!!!…read more Sasha Simmons was my adjuster and she made sure to tell me all the exclusions ... run the other way

The best customer service that I have been given by any insurance company. For business and…read morepersonal Diane and her team will take care of you. Make your appointment now and compare prices today.

Mr. Smith runs a great insurance company. He and Julia were very helpful in getting us set up with…read moreour car and house insurance. Then when we switched cars they made the change fast. Good, intelligent and helpful individuals. AJB

FANTASTIC agent. So easy to work with and saved me money. Definitely recommend him for a local…read moreagency

Michael took the time to explain what our options for health insurance coverage was. Even though…read more(due to Obamacare rules) we could not get direct coverage through him (and get him paid), he STILL took the time to educate me and give me options for health care coverage. Most insurance agents would blow you off at that point. Not Michael. HIGHELY recommend and would use him anytime in the future!

Michael is very eager to listen, give creative alternatives, and create a plan that fits your need…read more Being licensed to sell insurance, My church looked to e to find a plan that saved them money while still having great coverage. I had lots of questions (I don't specialize in health insurance) and other brokers were easily frustrated. Michael helped walk me through the options and saved my church thousands a year.

Worst company for communication and follow through. I canceled my insurance in May 2024 and still…read moredo not have a correct refund. Frank has never been proactive in getting things done from the beginning. My refund check is incorrect, and he has refused to refund the difference or explain why what he said was to be refunded was not. It looks like he is syphoning money from his clients because it has been beneath him to be accountable. Do yourself a favor, don't open any policies with this company unless you are ok with them taking your money and not communicate there after.

Frank has helped me for over ten years with everything from renters, auto, life policies and now…read morebeing a first time home owner. Being a single mom and needing the best rates to finding someone to trust he has absolutely been both! Thank you for making sure my children and myself are taken care of and treating us like family. We appreciate you more than you will ever know and not only is Frank amazing, his staff is superb and so knowledgeable with questions you have about policies. I would never trust anyone else to take care of these important life decisions.

Excellent customer service. Experienced, friendly, and a pleasure to do business with!read more

WARNING: Do not use or buy Farmers Life Insurance. My father had a 5 million dollar life insurance…read morepolicy and Farmers is refusing to pay it out to his listed beneficiaries (listed on the legal Farmers contract)after he passed away. After a year of getting zero help from the Colorado Springs agent, Bob,(who sold us the policy), we are now working with our attorneys to file a bad faith claim against Farmers to recoup the 5 million and an additional 10 million. We will update this review once the court process is complete. I would not use Farmers for any of my insurance needs based on our family's terrible experience. They are bad-faith actors who messed around and are about to find out.

n January of 2018 my wife and I decided to change insurance providers and Denny with Shelter…read moreInsurance was highly recommended to us by a trustworthy source - the owner of one of the best auto repair shops in the city. We visited with Denny and were very impressed at his level of understanding about people's insurance needs and he worked diligently to show us how to get more than adequate coverage (home and auto both) at competitive prices. Denny also is excellent at answering the questions that I had (and there were many). Our previous insurance provider had severely disappointed us (and many others) regarding our claim for hail damage to our home in 2016. A couple of weeks ago my daughter was involved in a single car accident in the midst of a nasty snow storm which made the roads in this area extremely slippery. When I called Shelter about getting a tow truck the response was prompt and efficient. The storm was so bad that every tow truck in the region was busy with car crashes but when the truck finally did arrive I could tell that the company that Shelter chose was one of the best in the region. After dealing with Denny and Shelter Insurance I can honestly say that I'm entirely confident with his, and their, service.

This office is really awesome, I have dealt with both Erin and Lisa. They are thorough and quick…read moreto respond which is huge when you are a busy woman like I am! I used another crappy agent for a while until I found these guys. I highly recommend these two ladies!