My recent experience with Alinea Family Hospice Care was truly excellent. My mother's hospice…read morenurse, Paula, was caring, patient, respectful, and responsive. She guided our family through the very difficult process of managing hospice care in a nursing home with compassion and professionalism. My mother's hospice aide, Brandie, was equally wonderful--gentle, respectful, and efficient. One of my fondest memories is how much my mother enjoyed having her hair freshly washed; just before she passed, I remember the comfort of touching and smelling her clean hair, a gift made possible by Brandie's attentive care. Chaplain Mike also went above and beyond by helping me connect with a Catholic priest who administered Last Rites for my mom, which was deeply meaningful to our family. I appreciated that whenever I called Alinea's main number, I was immediately connected to a live person. When my mother's condition suddenly declined, I was patched directly to the on-call nurse for a timely reevaluation. I cannot stress enough how much better my experience with Alinea Family Hospice Care was compared to a previous hospice provider. I wholeheartedly recommend Alinea to anyone seeking compassionate, reliable care for their loved one, and a true partner to guide them through such a difficult time. I should also mention that my Alinea Family Hospice Care team consistently spoke highly of the owner, Don Belknap. My husband and I had the privilege of meeting Don at the hospital, and he proved to be genuinely helpful, patient, and kind. His presence and support added to the overall sense of compassion and dedication we experienced with Alinea.

I have been employed with Alinea Family Hospice Care for over 5 years. I have seen the great Care,…read morelove and compassion from not only the nurses but, also from Chaplian 's, social worker's and aides. The Management Team go above and beyond to treat their staff like Family. Best Care!!!

Best experience and best customer service! I stopped by today and was seen right away. Thank you!read more

Since my initial phone call, I have dealt with great customer service and knowledgeable agents. The…read moreonboarding process was seamless and their communication is . Thanks Maurice, you are very professional and kind. I'm excited to come on board.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

Hired Porter Home Health services to help out with my mother in law and we LOVED them!! Very…read moreprofessional, always on time, extremely reliable. Overall amazing service. They respond quickly to her needs and make me feel as if a member of the family is caring of for her. I highly recommend this service for any of your home heath care needs, you won't be disappointed!

From the owner: We are the best home care agency servicing Dallas and surrounding areas. Our agency has over 20…read moreyears of experience within the healthcare industry. We take pride in giving families a peace of mind by providing the best quality of care for in-home care services to seniors and individuals with mental/physical disabilities while helping them maintain their independence in the comfort of their own homes. Our handpicked top of the line caregivers are compassionate, highly trained, and undergo extensive background checks. We have a specialty training program for caring for individuals with dementia/Alzheimer’s disease, who have suffered from a stroke , or need help after an accident or major surgery so your loved one can receive the best care possible.

DO NOT choose VNA for your loved ones hospice care. My mom has COPD. So she qualified for…read morepalliative hospice care. She fell and cracked Vertebrae. I called 911. I called hospice. They told me they had to revoke her care with them because she went into the hospital...not true. They only have to revoke care if the patient goes into the hospital to be treated for the SAME chronic illness that qualified them for hospice... My mother was on hospice because of her chronic COPD. She went to the hospital because she fell. I pointed that out, then they backtracked and said they had to cancel her care so Medicare would pay for it....again, not true. Because it was a Medicare approved hospice program Medicare would have paid. And did. They assured me on Wednesday they would reinstate her, absolutely no problem. And a nurse would call me. By Friday, no call. I left several messages with the hospice nurse the hospice social worker manager and a general number because my mom was going to run out of her blood pressure medication as well as some other medication... All of which I explain to them on Wednesday... The social worker manager waited till Friday evening at 6 o'clock to call me to tell me they were not taking mom back as a patient! (I'm sure it's not coincidence that our social worker left the agency the pastor left the agency the back up Nurse left the agency and Social worker manager was having to take over MOM social workers case load. And manage all the social workers. And she just happen to be the one to decide not to take mom back. She wanted to get rid of that extra case load. And they started with my mom.) They left me with no Doctor No care and no prescription refills!!! On a Friday night at 6pm!! Then the executive director called me. After I caught her in her third lie, she got so flustered she refused to continue the conversation......please!!! There are so many hospice programs that are fully staffed and can actually care for their patients the way they should be care for... Do not under any circumstances trust your loved ones care to these people!!! They have no business in the medical field much less the hospice field!!!! (The only reason I left one star is because it wouldn't let me post my comments otherwise)

We transferred my father to VNA as I was not at all liking the service he had. He had been in Hurst…read morebut we agreed to change to VNA as he was getting worse from bone cancer and metastasis to the brain. I am a nurse and had always heard great things about VNA. He was started on service at my sisters the week before he became totally in capacitated and was moved to my home for care ( I'm an RN but it was still hard for me). His nurse Bobbie could not have been more caring and helpful. She arranged immediate transfer and 2 hours before he came - the hospital bed , oxygen and all his needs were met and set up. The gentlemen that set up his equipment were patient and quick. I wish I could say he lasted a few weeks but he died after 4 days. But he had a meal with me in the kitchen on Saturday then went to bed and didn't get up... dying on Tuesday. Within a few hours he was gone . Hugo had washed him shaved and gotten him comfortable- he died 1 1/2 hours later. But he looked so clean and comfortable. Bobbie his nurse was right there!! I don't know what I would have done with out her. She and Hugo are God's angels on earth. I will never forget them. Thank you both. And much love to both. Sincerely- The Russell family