We recently came here to get a second opinion on a diagnosis for my husband…read more The place was very busy and we had to wait to see our doctor at the agreed upon appointment time, but once the consultation happen, we were given clear and concise information. No rushing during the consult and the doctor was very respectful and patient. They are one of the top cancer centers in the world. They treat their patients well.

I hope no one comes here. But coming here with family members was a very positive experience. The…read moredoctors and all staff were so professional and kind. I loved the Quiet Room here. It's for meditation and prayers. When you or someone beloved to you gets sick, you heart becomes tender and you start to question the basic important questions, why are we here? What's the purpose of life? If you still have a leftover normal inner instinct, God will guide you to the truth. The care here is multidisciplinary for patients with cancer. Very pleased with the staff here.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

This is a MGH West - a new and rather excellent outpatient facility. To begin with, there is a free…read moregarage parking! They have a wide range of specialities, including podiatry, cardiology, a cancer center, dermatology, pediatrics, neurology, primary care, OT and PT. It's easier to obtain an appointment there than in MGH's downtown location. Consequently if you live in a western or northwestern suburb, it's your best bet for MGH care. The front line receptionist staff are happier and more patient orientated than the main downtown hospital. I speculate that this "happy" atmosphere even permeates medical appointments. It certainly has been my experience that physicians seemed more relaxed. The doctors often split their time with MGH downtown. They have an in building eatery. There is a podiatry speciality store selling lots of cool speciality products for your feet. The building is surprisingly aesthetically pleasing. It is appointed with wide and spacious hallways and this makes it particularly wheelchair friendly. You can relax in comfortable armchairs in a sunswept atrium. So it's ideal if you are accompanying a friend or family member for a medical procedure. (Parts of it remind me a a pleasant hotel lobby.) There is easy and close access to the highway - another plus for people with disabilities. Indeed the entire experience there is disability friendly! I like the elevators, they are numerous, spacious, and fast - something you will appreciate when need to leave quickly.

Five Yelp Stars for the Foot and Ankle Service at Massachusetts General West, Massachusetts General…read moreHospital, Dr. John Kwon, and his physician assistant, Patrick Maguire. Dr. John Kwon, MD (MD!, not DPM), is an expert, Fellowship trained Foot and Ankle orthopedic surgeon, who exudes expert, state of the art, compassionate care. Dr. Kwon surgically repaired a complex foot condition of mine, and, here I am, six months post-op, and I so regret not having my foot condition repaired, years prior, by Dr. Kwon. I am grateful to an MGH orthopedic surgeon for referring me to Dr. Kwon. Dr. Kwon's Care Team includes a Physician Assistant by the name of Patrick Maguire, who is a superb clinician, as well. Dr. Kwon and Patrick Maguire function as a very cohesive team, and collaborate closely. On the day of my surgery, Dr. Kwon updated Patrick Maguire about what he discovered of my condition, in the operating room, while Patrick was seeing patients in the Foot and Ankle clinic. I saw Patrick several hours, later, as we were leaving Day Surgery, and Patrick had already heard about my surgery from Dr. Kwon, even though Dr. Kwon, and Patrick, were in two different places. Dr. Kwon's support team, in the office, two, very caring ladies, are superb; they are as caring, as they are professional, and efficient. I am confident that I could not have found a better foot and ankle orthopedic surgeon, than Dr. Kwon, and Dr. Kwon's team, and the Day Surgery Team (including nursing and anesthesia) are absolutely superb.

Internal Medicine Associates (IMA) are simply the best doctor(s) and medical staff I have ever had…read morethe pleasure of being a patient of. Like Yelp puts it "As good as it gets!" When I relocated to MA I began my search for a doctor. Knowing that Drs accepting patients are hard to come by in this state, I opted to search for, and become a patient of, a resident at MGH. I could not have made a better decision. I have been more than pleased with everything. Everything is excellent but here are a few excellent things I'd like to highlight: 1) the quality of care 2) the professional manner of both the doctors and all office staff 3) the ease with which I can book appointments 4) the friendly nature of everyone at IMA 5) the responsiveness of both doctors and staff to my needs. As I mentioned, my primary care physician (PCP) is a resident at MGH. He is a licensed doctor, and 99% of the length of my visit is spent discussing my issue(s) with my PCP. However, being a resident, he is overseen by a senior-level doctor within IMA with whom he discusses my issues and then settles upon the appropriate treatment. It's like being seen by two doctors for the price of one. Additionally, it never seems like my doctor is in a rush or hurrying our appointment (I suspect as a resident he has more time for patients but can't really say for sure). Quite literally I could go on and on about the great things about IMA. I would recommend IMA to any friend of mine looking for excellent care, excellent facilities, and excellent service. An absolute must for those seeking doctors who are warm, professional, intelligent, and ideal all-around.

i have been a patient of ima and mgh for nearly 50 years and thankful for the care and…read morecompassion-dr arons is my pcp-dr guiney my cardiologist and all so many others from the staff top to bottom--thanks-

Refused care to a cancer patient in need of a referral. Receptionist said it's standard practice…read moreto deny new medicaid patients, even though insurance sent me to them in the first place. In desperate need of an oncology appt. She wouldn't even bring the situations attention to the doctor to try to squeeze me in.

A practice with a Doctor who's never available. They need more than one Docto…read more I scheduled an appointment for 3 months away because "that's all that was available" they called 2 weeks be for the appointment and said the Doctor has to cancel, but I can reschedule for another appointment in March which is 3 months away. They sure make sure you pay your bill but are not in a hurry to see you.

I've been coming here for my mammograms for a long time…read more The staff is kind, skilled and efficient. Results are returned quickly. They are open Mondays through Saturdays with appointments as early as 7am. No one loves going for an annual mammogram but it's a must. Best to go to a facility where you feel well cared for with top-notch staff from technicians to radiologists. I appreciate the excellent care I have received here for many years. Ladies: Don't put off your mammograms!

You spend a fortune for evaluation tests to have no one get back to you. I guess I won't be getting…read morecare there after all. The staff in the mammogram and ultrasound area were wonderful. If surgeons are too busy to reply, should you be taking people's money to evaluate them in the first place?? I think that is terrible. I regret paying that doctor when I didn't get the service I paid for. I was trying to transfer all of care but definitely not now. This really made me sad, how little thought was given. Or effort.

Nurses. And all staff are very friendly and patient with those who are frantically worried or in…read morepain I was out of sorts mixed u up about the hallways and anyone I asked was happy to steer me in a good direction The staff in the pre op area are focused on their wok The DR EXPLAINED WHAT WAS ABOUT YO HAPPEN EXCELLENT RXPER

I didn't get responses from the knee surgeon about any results of mri or blood work. Was not happy…read morewith the services. Not going back!

I experienced the most rude and disturbing behavior by one of their staff over the telephone that I…read morehave finally decided to find another doctor! It had happened before over the phone that one of the women receptionists spoke rudely and treated me like dirt over the phone. This happened when they were still located at their old address. However what occurred on May 21st was totally outrageous that I don't want to goe back them office after the experience. Here's what happened. Another doctor's office told me that they needed a "referral" from my doctor at Needham Family Practice. So I called them and a woman answered the phone. Maybe because she is basically anonymous she feels that she can verbally abuse callers I don't know, but after I explained what I was told by my other doctor's office staff, the woman abruptly interrupted and said, "First of all, who is this?" After I told her my name and info she stated, "Your last appointment was in July of 2014." As if this was some sort of problem. I had to explain that I had had to delay my followup appointment because of a death in the family. She cut me off again to say a referral wasn't needed. So, I told her how the other doctor's office had just called me and she again very rudely cut me off and ordered me not to yell at her! I was dumbfounded at this bizarre behavior from this receptionist, especially since I hadn't even raised my voice at all. Peeved I stated back to her "Wow, if you think that's yelling you've never heard me yell." She continued talking to me in an extremely rude and combative manner. So I just hung up, otherwise I would have yelled at her. I wrote my doctor Dr. McWha and told him that I didn't "want come back to your office after this experience," and that "I won't feel comfortable having to be confronted by this person in the future." I paid him the kindness of writing a letter explaining why I didn't want to use their services anymore and he just ignored my letter. He once wrote me a letter because I had to change an appointment, but I guess their staff is sacrosanct. In my opinion Dr. McWha wasn't a bad doctor nor Dr.Corcoran, however their preformances as doctors doesn't out weigh the negative treatment of the harridan I encountered. A previous doctor who worked there Dr. Finn, who has moved on, misdiagnosed an infection on my father's legs. He said it was "salt." It wasn't salts building up and oozing out of his legs it was a virulent infection which ended up killing him. So, yeah, there has to be a better place where the staff is nicer and the doctors are better than Needham Family Practice. Since the office moved it is not as close to the main hospital either.

Avoid: doctor cares more for his financial well being than your well being…read more I never thought I'd write a negative review for a doctor. However my wife and I have had a terrible experience with the doctor and their billing practice. The short of it is, the doctor moved locations and because the new location was much less convenient, we canceled our appointment. We spoke to them twice before the date of the appointment, and both times requested to cancel the appointment. Doctor's practice did not cancel the appointment and then charged us a no-show fee. We called to ask them to remove this bill as it was inaccurate. We called multiple times and left messages, but no one returned a call. Finally after our frustration was mounting, the doctor himself called. Instead of listening to us, it was clear from the beginning that the doctor had it in mind to "tell us off." The call was a formality merely. He asked if the call was being recorded, and when I told him no - he proceeded to tell us how his staff is never wrong and that it's our problem. He was curt and condescending in his tone - and he clearly did not really care. When I mentioned that we canceled because their practice had moved locations, he did not seem to care. As long as he got his money, even for billing us wrongly, it did not matter to him. He proceeded to hang up on me as well. He said his piece, he told me off, and he had no further need of wasting his precious billable time on me anymore. I would like to call out the front desk staff is very kind and patient. Excellent bedside manners, so to speak. However the doctor does not embody these traits as well as his staff. He could learn from his staff. It's unfortunate that our medical system places the doctor's financial growth at the opposite end of patient well being. If you want a doctor that cares for you and bills you for services actually rendered, this is not your doctor. There are many more in and around Needham and Wellesley that I can recommend.